Expensive and Misleading
Joined Jenny craig about a month ago and have lost weight so thumbs up for that BUT when i joined i was advised the "FREE 8 week membership" was not free as there was no discount applied so to become a member was financially more viable as i got a 10% discount on food (MISLEADING !!) I did bec ome a member and was quite happy but as soon as I short ordered (because i had not eaten a day's food as i was on holidays) i lost the 10% discount MISLEADING AGAIN !! apparently the 10% discount only applies if you order the complete package every day an...d do not miss anything. MISLEADING AGAIN. i would have been better off with the 8 week membership. VERY EXPENSIVE considering i still have to provide all dairy, fruit, vegetables etc. Also feel like i was rushed through the meeting with my consultant - never took more than 5 minutes.
It's not great
Always hungry. Expensive (approx $150-$160 wk). Portions are so small because you are expected to add vegetables to pad it out at your cost. Giving it up at my next appointment.
Too expensive for me
The staff are amazing, so respecful and helpful. Joined during a special, free consultation and $25 off food, Bill comes to $150 for food and this did not include any fruit, veges or milk. Went for 5 weeks and the 6th week was $167, not including fruit veges or milk. Had to leave there as I just couldn't justify the cost. Lost 5 kilos with Jenny but have lost another 7 on my own, with a weightloss app, was good motivation in the beginning but too much money, Food ok, some things really enjoyable.
Expensive and quality of food is poor.
I was determined to make a change when I joined Jenny Craig a year or so ago, so ignored the red flags. I lost weight over 6 months, however you pay approx $150 for the food, before you do grocery shopping for your fresh fruit and vegatables. The food delivered is not worth $150. You pay that for lite n easy and their food is of much higher quality and includes everything, but coffee, milk etc. The first week I got a lamb dish full of gelatious fat, I mentioned it to my consultant, who said, unless more people complain not much can be done. Fur...ther on in the programme, I recieved a week of free food from Jenny Craig (thanks) because I showed proof of all the gristle in the mince meat for one meal. The consultants are nice enough, but most are just going through the motions. Whilst I was on it I paid for a 5 year membership I will never use. What prompted me to write this after all this time though? I am sick of seeing Mel B endorsing this. There is NO way she would be eating this poor quality food! It is false advertising! Worst food I have eaten, makes me feel nauseated thinking about it.
Not to my liking.
I find the food stodgy, and very expensive. The diet plan is well thought out, but not appetising. Frozen ready meals at supermarket have less calories and more variety. Still have to buy fruit and vegetables on top of menu plan. I cancelled my membership after 1 week.
Jenny Craig Diet Most Expensive Waste of Money Don’t Buy Unless You Have Cash to Burn
Cost around AUD $ 1,500 for around 2-3 months. Only lost 2kg, Food was ok, liked most of it but got bored quickly. If you have a family to feed this is simply way too expensive to keep up and will send you bankrupt unless you are the sort of person who sticks to diets 110%. If you can walk, or run or can do any physical exercise do it and don’t waste your money on Jenny Craig. If you are unable to excercise for any reason then this may be the best diet for you, but I hope you have Mel’s B’s bank balance to go a whole year on this diet to get a ...realistic result not a quick fix result. Consultants were great and friendly and very helpful, but as a mum I just could not justify the cost of this diet long term with such poor personal results, and a loss of interest so quickly in the diet from my side of things. I have tried all diets, Weight Watchers, Lite and Easy etc. I would say that either of these diets will offer you better value for money if you are looking for good diet results over a few months rather than long term. Leave Jenny Craig to the fabulous rich and famous - Mel B you have a lot to answer for but you look great!
Poor quality food
The food was padded out with bread and pasta. It was so un nutritious that you are expected to buy the Jenny Craig branded multi vitamins as well. Not all the food is provided so by the time you have bought their food plus everything else they have listed from the supermarket you end up spending about $200 a week on food for one person.
Jenny Craig work for sure, been on and off for two years, the reason I don't do Jenny anymore cos they kept stuffing up my swaps, do it for a long time and you started to get sick of the food. For motivation you have to prepare yourself to eat what you expected and Jenny workers stuffed up our swaps..not only once but 5 times which really put me off Jenny, I've got proof in writing for all the stuff up, all in emails, anyways Jenny Craig work for me and the wife. Shame that the service is terrible may be under staff. Sometimes I think they want your money and sales then helping you loose weight..
I'm with Lite and easy now, cheaper and the service is spot on..more varieties.
Do better cheaper at home
I find the whole Jenni Craig thing a waste of time and money, you pay for someone just to talk to if you feel you cant manage, (friends or family can do that for free) Got weighed in all winter clothes, boots and all....plus phone in pocket. How does that give you a fair weight and future loss.never going to be correct....better doing it at home b4 your shower and free.
FOOD WOW,,,,,,,,,,,, $165 for 7 days meals,, and snacks, BUT you supply the vegies, fruit drinks yoghurt etc, that you need.. Yet with lite and easy for same price i can get 5...
I loved the opportuunity to help people achieve their goals and the program was very effective for those who burned more energy than they ingested, this is how weight loss happens on jenny craig or any other program you sign up for. What broke my heart was (with the massive pressure from management and upper management to meet your daily/weekly/monthly sales quotas) being encouraged to try and sell those tanita scales or a pedometer to every client that week knowing that we wouldnt meet our centres monthly target if I didnt do this. I think th...e sales aspect lost more clients long term than it retained because people arent stupid and they can smell it a mile off when theyre being sold something they dont want, cant afford or never asked for. It shatters the trust they felt they had with the staff leaving them to feel very manipulated during a very vulnerable time in their life. They share serious issues with you and trust you can support them with their weight loss. They are not told that their centres staff has sales quotas to meet and will do and say anything legal to sell you something extra. While the products sold at the centre were good quality and useful it was unreasonable to expect every client could afford this on top of their food each week. I think Jenny craig should let the product/program sell itself rather than pushing sales all day long. The consultants are pressured to sell sell sell. We would have our sheets printed out throughout the day to see if our sales were tracking for the day, it was suffocating and highly stressful. Once I became ill and had to take three days off work (rarely did I have a sick day just to put this into context) and on the morning of day 3 I was told that if I didnt return in the next day or two I would be replaced. I recal a particular area manager making a point regularly saying "you guys are all replaceable" which left all of us at the centre feeling nill job security. This woman was awful and I still to this day feel extreme anxiety over things such as calling in sick (when this rarely happens). The experience I had whilst working at JC left me quite traumatised as I imagine it did to many others working under this particular woman during 2006ish. Moving on from the bullying from a particular manager, the lines you were tought to learn verbatum were so unnatural and manipulative and you felt like you were preying on vulnerable people. I can see similar tact in the responses given by the jenny craig reps on this site. It was accross the board and the culture was a sales pitch hiding behind the veil of "we want to help you lose weight". Im sure Jenny Craig would be horrified to see how she is/was being represented. You would see clients doing well and feel immense pressure to sell sell sell. Every weekly staff meeting there would be a tally on the whiteboard where your sales numbers would be written up. The numbers which were below your sales quota woukd be circled RED and any numbers above your quota get a BLUE circle. Very demeaning and you always felt like you were a no-sale away from losing your job. It was sad to think I was making a difference in peoples lives when it seemed all management cared about was sales sales sales. Sales were celebrated over weight loss. This was evidenced by the fact that, during the odd 3years I worked at the company, I saw perhaps 3or 4 people actually reach their goal weight. When I say this I mean all clients, not just my own clients. In three different centres I worked over a three to four year period. 3or4 people reached their goal weight. I think some who didnt make it lost motivation yes, Im sure many ceased the program after running short of money or because they got sick of the used car salesman approach they were met with every time they attended their weekly meeting with their consultant whom they were TOLD when they purchased a jc program woukd be there to support and encourage and teach them. Little do the clients know at the start is that this weekly consultation is also utilised to sell you as much as possible. This may not be something in any fineprint but its written all over the whiteboard in the staff room or meeting room or just behind the desk where they kept the graph of where the centre was at so far with their sales quota. I think if jc paid their staff a little more adequately and actually gave them a bit of training on nutrition and about the jc program the cosultants coukd then go on to pass a lot more value onto the clients. This way clients might stuck around longer and yes jc might meet their quotas as well. I worked in a management position for a period of time and worked overtime every week and NEVER got paid for it. At the time I worked there I know this happened accross the board. As a product the program is good!!! The crap you have to deal with daily from management about sales quotas just kills your enthusiasm for the job. It definitely became a product I loved with a culture that ultimately left me highly stressed and physically unwell to the point I had to move on from my role. In short Jenny Craig for weight loss? Yes sure if you can afford it. Jenny Craig for a workplace? Not for me, a little on the cult side for my liking. Seeing a previous post from an emplyee (I believe in 2013) with similar experience was upsetting. It seems nothing has changed! I dont usually post on the internet at all but clearly I had a bad experience with this company and the more people who speak up about it the more likely the company will make some changes......
Thinking of joining Jenny Craig?
My expectations were high given the cost of all their TV advertising & high profile actors. I followed the programme to the letter with no observable results & suspect that that is due to the high amount of sugar & sugar substitutes. I am used to more healthy options. I was provided with a Food & meal plan but having completed my first week of food have not heard from a consultant in over 3 months. Nobody contacted me to ask how I had found the food or whether or not I needed assistance.
Treated like a ten-year-old
I've been on it for one week. The coach was getting irritable with me when I didn't understand part of the system and reprimanded me like a child when she found I'd been adding extra food to it. This has made me feel very discouraged and I've come back and eaten lots of the snacks all in a row. I don't like being spoken down to like that. She expected me to have put on weight but I had lost a kg. Her attitude is that you must suffer in the first month in order to make it easier on yourself later on. Her attitude was condescending and disc...iplinarian - I'm too old for that. I've only just started looking at the ingredients - so many additives! The chicken is reconstituted chicken pieces with mineral salts, thickener, gelling agent and sugar in it - ecch.
Vegetarian menu is bad
Agree with the other person that wrote about the vegetarian menu. I never eaten so much bland pasta. No imagination. How long am I stuck with this or can I get a refund. Only get Tika Masala once a week.
Vegetarian menu lacks imagination
I have been on Jenny Craig for 3 weeks and am already sick of the food. The vegetarian menu is tasteless, and every other meal seems to be a bland pasta dish. It feels like the dietitian lacks imagination when it comes to a vegetarian diet.
Lost weight but quite expensive and strange menu for dieters.
To be upfront and honest, I have complete the 12 weeks course and yes, have lost nearly 7kg. What I found very strange was the actual foods though. Like a previous reviewer, I was surprised by the high number of meals with carbs and sugar. Despite a previous reply from a' JC dietitian', I find carb loaded meals and quite a few sugary 'treats' a strange choice for people wanting to lose weight. The food is the biggest expense with pre-packed meals at around $10.55 each when you can buy an equivalent in the supermarket with the same fat/c...alorie content for half the price. A small "sundae' treat at $4.81, a single cookie at $1.81 each, a single serve muesili cereal at $2.55 (get a small packet for that) and a single cup-a-soup equivalent at $3.29 (per soup). There was let fat and calories in a normal Continental brand. All vegetable/fruit etc are purchased by you at your expense. Overall, yes I lost some weight and the fact that you get a weekly weigh in tends to make you try and stick to a diet more. But be prepared, it is expensive and seemed designed to target those who regular eat junk food and need weaning off. Would I do it again, no.
Questions & Answers
I tired Jenny Craig 20 years ago. Am I still a member?
Hi Lorri, Thank you for contacting us.
We will require further details to check your previous membership for you.
Please email firstname.lastname@example.org with your request along with your full name at the time of joining, approximate year that you joined, & the Jenny Craig centre you attended at the time, as well as any other details you can remember about your membership.
Looking forward to hearing from you soon!
Customer Care Consultant
I want to know if my lifetime membership is still honored. How should I proceed?
Sharon Fry Pasic email@example.com
Hi Sharon, we have replied to you via email - please let us know if you need anything else!
Just contacted your customer service to verify my Lifetime membership I bought for myself and my mother in 2004. He stated, JC stopped selling lifetime memberships in 2002, therefore I could not be a lifetime member. Also stated the computers have since been updated and not everything has been updated and that his “Supervisor” was going by the year I purchased the Lifetime membership, not what was noted, as nothing was noted on my profile. Please explain?
We would be happy to look into this again for you to double-check your membership verification. Please feel free to email firstname.lastname@example.org with your full name, the centre that you joined the program with, and the approximate year, as well as the centre that you last attended with the approximate year. Thank you
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