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Jetstar Credit Card

Jetstar Credit Card (page 3 of 3)

Jetstar Dollars Program, Qantas Frequent Flyer (See All)
1.7 from 66 reviews · View Statistics
See the Best Low Rate Credit Cards in 2022 as rated by Australians on ProductReview.com.au.
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Pros

No booking fees on jetstar.com
Complimentary Club Jetstar membership

Cons

$69 annual fee after the first year
$10,000 spend required to receive a $100 Jetstar travel voucher

Reviews

  • Transparency
    2.0 (6)
  • Customer Service
    2.3 (7)
  • Rates and Fees
    2.4 (5)
  • Rewards
    2.6 (5)
  • Online Experience
    2.2 (6)
  • Application Process
    2.5 (6)
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build01
build01AU
  • 10 reviews
  • 14 likes

Horrible experience - Jetstar Bad Card

published

Horrible experience. Their customer service is terrible. Too hard to deal with them. We've close the account in August and they haven't closed the account and keep sending bills. This is even after calling up so many times. But they really don't get it.

There are so many credit cards out there. Don't get Jetstar, just keep away from them.

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happyfeet
happyfeet
  • 15 reviews
  • 28 likes

Terrible

published

BEWARE JETSTAR CREDIT CARD
Don't be fooled into their balance transfer offers, get $100 credit on flights offers!
For a start if you purchase anything on the card after transferring your balance from another card, it will never get paid off and interest will accrue on them!
All money paid will go firstly to balance transfer, and I mean all money. Not one cent will go towards your current purchases. Imagine the interest they will get from this little trick.
Watch them.
interest rate is 11.99% on purchases & no fees on booking flights for Jetstar
HIDDEN COSTS OF CARD,

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Woeful service

published
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aussiedarren
aussiedarrenAU
  • 39 reviews
  • 81 likes

Do not use this card.

published
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cannot access my link and password to account

published

I have had to reset password numerous times and each time myself and my wife are treated disrespectfully it is impossible to access account to pay.

My wife has authority to operate on account and this is still not
able to access - even if they confirm it is there!!

I am so sick of ringing them to reset my password so i can access online to pay - very poor site and very difficult company to work with

poor access - poor communication skills

had enough00
had enough00
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DK25
DK25SYDNEY
  • 5 reviews
  • 2 likes

Hopeless systems

published

Unlike every other card I've ever had, this one does not have any way to download your transaction history. You can get a PDF file of the month statement, but no CSV file or Excel file to be able to do anything with your transaction information.
Hopeless.

On top of that, it tooks weeks to receive my card, and service is really bad.

Jetstar clearly don't care much about this part of their business. Maybe they prefer people not to have one, so they can charge them the ridiculous card fees when they book flights with a non-Jetstar card.
Saves on fees for Jetstar flight bookings.

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a_cookie
a_cookie
  • 2 reviews

Jetstar credit card team will not help out

published
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Cheryl Australia
Cheryl AustraliaPerth
  • 2 reviews

Go somewhere else.

published

This is a hit and miss credit card, meaning when making purchases overseas, I had to present this card and see if it worked, if not had to use my Aussie visa card where I was charged an international purchase fee, every second transaction was not authorised. Lucky for me I had my visa card, do not rely solely on this card it is useless, get a Visa travel card. At ther time of writing this, can not acces their website to check balance and it is not the first time. No I was not in a third world country, this was in the US.

Was warning the sellers this may not work and when it did let out a Hoorah!

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