In light of the current level of financial uncertainty many borrowers are facing, Jetstar are temporarily pausing new credit card applications.
No booking fees on jetstar.com
Complimentary Club Jetstar membership
$69 annual fee after the first year
$10,000 spend required to receive a $100 Jetstar travel voucher
For Jetstar customers, this card offers two main benefits: earning points and avoiding booking fees.
Under the Jetstar Dollars program you'll earn 1 Jetstar Dollar for every $100 you spend on eligible purchases. For every 100 Jetstar Dollars you accumulate you'll be automatically sent a $100 Jetstar travel voucher. That means you need to spend $10,000 to receive a $100 travel voucher.
|Category||Low Rate Credit Cards, Frequent Flyer & Travel Credit Cards and Balance Transfer Credit Cards||Low Rate Credit Cards, Frequent Flyer & Travel Credit Cards and Balance Transfer Credit Cards|
|Benefits||Reduced First Year Annual Fee||Reduced First Year Annual Fee|
|Minimum Credit Limit||$2,000||$2,000|
|Maximum Credit Limit||$50,000||$50,000|
|Additional Cardholder Fee||$9 p.a.||$9 p.a.|
|Rewards Program||Jetstar Dollars||Qantas Frequent Flyer|
This is capped at 500 Jetstar Dollars per year. Also, receive a $100 Jetstar Travel Voucher for every 100 Jetstar Dollars you accrue.
This is capped at 25,000 points per year.
|Rates & Fees|
|Purchase Rate||19.99% p.a.||19.99% p.a.|
|Cash Advance Fee||3%||3%|
|Late Payment Fee||$35||$35|
|Annual Fee||$29 p.a.||$29 p.a.|
|Foreign Transaction Fee||3%||3%|
|Interest Free Period||55 days||55 days|
|Cash Advance Rate||19.99% p.a.||19.99% p.a.|
|Reduced First Year Annual Fee||$0||$0|
|Balance Transfer Rates|
|Balance Transfer Period||14 months||14 months|
|Balance Transfer Rate||0% p.a.||0% p.a.|
Unfair cancellation not even a phone call
Today i found out Jetstar MasterCard had cancel my credit card and my years as a good customer because they said I didn’t pId my bill. And I owe them a bit over $200 back in mid 2020.
When COVID bit I paid my credit card in full and I think I was a few dollars in credit. I never worried about re checking my balances because I knew I paid it off and I Kew I wasn’t going to be travelling in the near future so I didn’t think much of it until I found the new credit card they send me last year in a bowl waiting to be activated.
I rang them to my...shock they told me that because I didn’t pay my bill they terminated My account. The real story here is that I paid my credit card in full and was as I remember in credit back in February 2020 but as COVID hit everything went mad. I had no need of credit card as I wasn’t travelling anymore but the bank regardless of my good credit rating forgot to informed me that they charged me an annual fee. I never received phone call or e en an email to the fact and today the person I spoke to said it wa my responsibility to check account online that statements get send there. Yes I understand that very well but the fact that my account was settled before COVID-19 hit i had no reason to suspect I own them anything. The fact that some people are struggling and there is messages on website advertising assistance to tose in need is disturbing as simple telephone. All or email could had avoided this. Poor customer service I call this..plus due to current hardships the bank should not be allowed to charge annual fees. I always been a good customer all these years and paid my bills on time and their attitude with my situation has left me very disappointed. I have never received any communication about why they were canceling my account, no telephone call no email ever sent.
- Credit Card
Points OK customer service v.poor
Card offered a competitive rate of points and a zero fee offer initially but Service via phone centre is slow and painful - dropped calls, pillar to post etc with diff teams. Normally 20mins plus on the phone. Card was cancelled when overseas due to overzealous security concerns about transactions. Stuck in countries where they don’t have a freephone number to resolve and only support for SMS security ID checks which isn’t helpful in remote locations. Recently closed account and it shuts access to online account, send you letters with the $ fig...ure on what you owe but no itemised breakdown. This varied with transactions days before I closed it so you have to call to check chase and understand spend / refund etc. All in all a painful experience, better value and service elsewhere
Pay interest to access interest free? Really?
I have had the Jetstar card for many years and am happy to earn points and pay it off monthly. Last month bought Jetstar tickets and was pleasantly surprised to see from my statement it had been allocated 6 months interest-free on the flight charge - happy days. So paid off everything else. After one-month interest-free has disappeared. Seems the interest-free amount is the first thing that gets paid from your balance - so by actually paying the remainder of my account i was paying off the interest-free amount.
To summarise - the only way to ...
Jetstar Platinum CC, my everyday card.
Added this card to my collection last January as a short term replacement for my Citi Platinum. Compared to Citibank, this card has been a breeze. Used as my everyday card & is paid off fully at month end. The application process was easy and the QFF bonus points for signup, and annual fee exemption, were excellent incentive. I don't need the free travel insurance but it could be useful for some people. The online banking facility is a bit clunky.
QFF sign on bonus points, no annual fee, CC fee free transactions when booking with JQ.
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Over all the mastercard is a good card ,, no whiz bang stuff but if u fly jetstar you will appreciate the no fees when booking. Accepted everywhere looks good as well if your into that.Rush out and get that now asits a good card ,, macquarie bank who underight the card try to get u on to their cards after a while though.
Interest rate is good, contact is always there when you need it , online is avaialble, No fees when booking a jetstar flight ,,overall a good card.
Dont accept a platinium upgrade as they put all of ur purchaser on the 20% rate as soon as you accept,, didnt like that.
Questions & Answers
I recently applied for the jetstar promotion master card 25,000 points and received a email confirming the application asking for proof of income to be sent to complete the application.
But when i went to send the proof of income i could not find the email from Jetstar to reply nor could I find the original application email I had sent initially?? They had both disappeared and make me wonder if there is a scam at work?
I phoned 1300 150 100 they were reluctant to look up my application and kept saying just send your proof of payment, i asked for the email to be resent they said they could not resend it?
I am reluctant to follow through as I find it very strange that both Jetstar emails could Vanish from my inbox and sent mail !!
Anyone else having the same problem, i'm worried the information sent is being scammed.
I think Macquarie Bank are running a scam which just serves to reinforce their image, which makes the public image of used car sales people look angelic.
The cost of these promotions QFF point promotions is the cash MacqB has to pay Qantas to buy the points and they have worked out that by dragging out the process so as to delay one being able to use the card before the promotion closes they need not buy any points at all, yet they still pocket the annual fees. This is deceptive advertising in my view.
Then they also have all this financial information about people and heaven knows what use they make of that, they may well sell that to other organisations. All that nonsense about can't send an email in this day and age is lie.
This is an all too common experience as documented on Product Review plus others e.g. Mozo.
Thankyou. I have hesitated continuing my application as I feel unsure of the overseas help?
Plus making payments internet for me seems daunting. I must say though as far as Jetstar itself we have no complaints.
I feel concerned for the future generations trusting and selling their soul to unknown identities.
It is a difficult web to avoid, which has introduced an insatiable greed to the world.
Yet now that the internet horse has bolted only time will determine its outcome. We can only brace ourselves for a rough ride sadly some more than others.
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