Reviewer Photos & Videos
My parents were very pleased with the service.
I emailed Jim's antenna, recieved an email and got a call within 2 hours. Happy with the service provided. The service was professional and my parents were happy with everything.
An employee's rude and unprofessional attitude
My 88 year old mother needed a new antenna fitting installed for her new TV as the old one wasn't compatible. A call was made to Jim's before lunch and we were told someone would call us in one to two hours...several hours later..nothing. So I call his direct number and it goes to voicemail. I then I call the company. The girl said she would put in a complaint and instruct him to call my mother immediately. He didn't call her but sometime later I got a call from him..his excuse "Oh..I had some hay fever today and wasn't feeling well so coul...dn't call back" I was astounded so told him to forget it and we'll get another company to do the job. I hang up..then he has the audacity to call me back again still trying to make excuses like "but I was crook", I tell him an official complaint will be lodged over his slack attitude. I call Jim's to report what has happened and put in a complaint. The girl on phone was friendly and apologetic but I told her we'd find someone else to do the job. Next thing this guy sends me a text with a big excuse..part of which reads " I wasn't able to call you straight back today as I had hay fever and I came home around lunch time and dosed off with medications" . I was astounded. Not happy at all.
- VIC, Ballarat
- Verified customer
I enquired via email on Sunday morning. By that afternoon I had been contacted and a time booked in. Paul arrived on time, obviously knew the trade really well. Gave us good advice and immediately got on with the job. The price was very reasonable and Paul cleaned up after himself. The whole thing was excellent and our TV reception is a lot better. Very happy to recommend.
Shawn was very pleasant to deal with and nothing was too hard for him to complete. Very helpful and informative of the work he was to carrying out. Wish there were more tradies as pleasant as he. Thankyou.
- QLD, Brisbane
- Verified customer
Quick service great price
Jem was great very responsive, he was very quick, honest, and most of all quite cost effective, fixed our problem in no time, now have great tv service would definitely recommend
Fantastic hassle free service
Gary was great, arrived on time and was efficient and friendly, I would be happy to recommend Gary to anyone looking for a reliable service at a reasonable price. There was more involved than I described over the phone and this was no problem.
Great service and professionalism
Engaged Jims Antenna (Wyong) for new antenna install, recabling and quotes for future work. Tony was professional, call ahead and on time, knowledgeable with good workmanship. Nice bloke, great communication. Will use again.
Efficient and informative
Moustafa was knowknowledgeable and wonderfully informative throughout the entire process. Very professional and courteous and had the job completed in no time at all. No pressure sell either, I was able to make informed decisions after a thorough explanation.
Within hour of contacting Jim, I had a phone call to arrange quote / job. Bunsrun on time, polite, efficient, professional. Good service, value, price. All precautions taken in covid-19 environment.
Found the guy Very professional and friendly.
Price was great! Arrived on time and efficiently carried out the work. Would use again if needed to. Would recommend to anyone. Maria
Quick efficient service
From the time I lodged an enquiry on the internet the response was fast - within 30 minutes. Christopher came out at a time convienent to myself and then gave me a quotation for repairs/upgrade. Christopher came the next day and completed the work. On realising that a couple of other electrical items in the house were not working because of our upgrade he then attended to them. A great service and would recommend.
Jim's Antenna Knoxfield ABN 82 154 420 456 - Worst CCTV Installer
Dealing with this unqualified CCTV installer (Jim's Antenna Knoxfield ABN 82 154 420 456) is an ongoing nightmare.
The installer does not know how or where to install the cameras.
He fitted unsuitable cameras and never turned up to fix the problem.
Dealing with the management was not any better, so much for customer service.
Overall, an extremely unprofessionally run company,
My recommendation to everyone: Do not hire them. Save your time and money!
Replaced my aerial and all Good
Peter was on-time and sorted out the problems with my reception. He charged a reasonable price for a new aerial instal as my old one was shot. I would recommend Peter to anyone who has TV reception issues. He takes his time to explain whats happening etc and is a nice bloke to boot..
Leigh was fantastic, I would highly recommend him. He was polite, punctual, professional, and knowledgeable, he had the job done in no time at all, I was very happy with the service he provided.
Kenny was on time very accomodating done a perfect job fantastic to deal with it was a pleasure to deal with him I would highly recommend five star service. He was also very fair with the cost. Would not hesitate to use again.
A Realiable service
The Company organised an appointment as soon as possible for me - Kenny was there on time - he was very courteous and patient- did the job quickly and efficiently- only gripe is that the price seemed a bit high for the job - was simply replacing a cable but otherwise happy with the Service.
JEM IS A GEM
We arranged for Jem to install a new TV aerial outlet in the second bedroom. He was on time and very polite. He had the job done with a minimum of fuss. We were very pleased with his service and would recommend him to others.
Moved into a new home without any TV points or internet connection. Jeremy came the same day and did the TV points plus gave some really good advice.
Still waiting for internet, be good if ISP could learn from excellent service provide by Jeremy from Jim’s
Great Service, very detailed
Kenny arrived within the hour of requesting a booking. Quick to identify the issues, installed and fixed a new antenna. Came back the next morning to fix old cabling to ensure a perfect TV reception was gained. Thanks Kenny
Highly recommend Jeremy in mandurah
From submitting my request online to having Jeremy come out the whole process was very fast. Fabulous communication. Took my covid19 questions seriously. Fault found, gave me recommendations. Prompt, clear communication. Raving fan. No hesitations in booking or recommending Jeremy at all.
Questions & Answers
I have just got a new Lg tv in other room. I would like to know about the multi room for Foxtel. I really don’t want to pay for another box
Heidi S.Jim's Antennas
Hi Lisa. No worries, if you give us a buzz on 131 546 your local franchisee will be able to discuss the options available for modulating the foxtel signal to other TV's in the house. Cheers and happy Monday!
I need a price on the removal of a TV antenna in Rowville Vic
It was installed by Jim`s Antennas in2001
We have just had solar panels installed and the installers said the antenna was causing a shadow.
please contact me on 0414965249.
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