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Jim's Glass
4.8 from 185 reviews · View Statistics
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Reviews

4.8
185 reviews
  • Customer Service
    5.0 (57)
  • Timeliness
    5.0 (57)
  • Job Satisfaction
    5.0 (50)
  • Rates and Fees
    4.8 (54)
  • Product Quality
    5.0 (50)
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accurate and precise.

published

He has done a brilliant job. The job was booked the day before and completed the next day. There was no single hassel or complication. I am very happy for his service.

Incentivised Review No

Great and quick service

published

I was contacts within an hour of my initial enquiry, and the on site quote on the same day. The lead time for the glass was also shorter than estimated. Staff very friendly and efficient - couldn't recommend them highly enough!

Customer Service
5/5
Timeliness
5/5

Other Home Renovators

 
 

0.0
(1,234)
B van Gyen
B van GyenMetropolitan Adelaide, SA

Great work

published

Window work was great. Don’t know why I received this, I’ve already completed a request for Jim’s Glass work done at my property. It’s was very good. The end of my view of work done.

Customer Service
5/5
Timeliness
5/5
Sandra Moss
Sandra MossSydney, NSW

Dog door installed

published

Was prompt in quoting and the service/delivery was fantastic. Installed with minimal fuss and very courteous installer.would highly recommend to any one wishing the have a dog door installed. Thanks

Customer Service
5/5
Timeliness
5/5
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Dan
DanMetropolitan Adelaide, SA
  • 4 reviews
  • 2 likes

Jim's job

published

Out of three different companies, Jim's glass was by far the best in term of prices. Clean, punctual and very good service within a reasonable time. I will use them again, if needed. Highly recommended.

Customer Service
5/5
Timeliness
5/5
Tanya V.
Tanya V.Southwest, VIC

Couldn’t of gotten better service!

published

Fast response, clear price, lovely customer service manner, quick response to get the glass ordered in, cut and super speedy service at getting it replaced. All done within a week. Very impressive, thank you.

Customer Service
5/5
Timeliness
5/5
Adam H.
Adam H.Metropolitan Adelaide, SA

Life Savers

published

From phonecall to my front door in half an hour, replaced my glass door good as new for an affordable price, especially for 8pm in the evening. Have used these guys twice now and will be my go to if I ever have another glass emergency :) keep up the good work guys.

Customer Service
5/5
Timeliness
5/5

Fantastic service great guys and immediate response.

published

Great guys , fast response.very efficient and professional , Keran was amazing and did such a great job, he was so fast to and didn’t waste anytime. I would highly recommend this service you will not be disappointed by them. Thanks again guys

Customer Service
5/5
Timeliness
5/5

Other Home Renovators

 
 

0.0
(1,234)
nick p.
nick p.Metropolitan Adelaide, SA

Magnificent service

published

From day one they were very professional, friendly and willing to listen and help me out. From measure to installation in less than a week, absolutely brilliant, even the installer was a top guy. Highly recommended and will definitely use them again.

Customer Service
5/5
Timeliness
5/5
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Louise
LouiseMetropolitan Adelaide, SA

Very honest and professional

published

After quoting us for a doggie door, the tradesperson arrived and realised that the door we wanted to insert the door into wasn't made properly and he would have had to damage the wood to insert the door. He told me this straight away. They gave us a full refund of our deposit. At every step the team were polite, professional and always on time. I was really sorry not to use them but would highly recommend them and will always go to them if we need glass repairs or services in future.

Customer Service
5/5
Timeliness
5/5

Quick response, friendly service

published

Michael attended to my call on a Saturday promptly- very kind and helpful. Daniel came out quickly to fix the glass, and again 5 days after to finish. Very happy.

Customer Service
5/5
Timeliness
5/5

Other Home Renovators

 
 

0.0
(1,234)

Doggie door in window

published

Pleasant and "can do" attitude. Very obliging and helpful. Installation to take place as soon as he receives safety glass. Would highly recommend this service provider to anyone wanting a doggie door in the windows.

Customer Service
5/5
Timeliness
5/5
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K Webber
K WebberGreater Melbourne (Outer), VIC

Excellent service and price!

published

I enquired after hours as we had a window break at night. Terry contacted me within an hour of my enquiry and I had someone out to repair it first thing the next morning. Terry was super helpful with advising how to cover the window overnight.
Living in an old house, we have had a few windows break and this is the first time we have had Jim’s Glass out and I just wish I contacted them sooner as the price was SO much cheaper than any other company. The same window size (different room) broke and it cost me $80 more to fix with a different company. Highly recommend!!!

Customer Service
5/5
Timeliness
5/5
zen
zenAU
  • 2 reviews

Very quick and efficient service

published

Terry contacted me within a matter of hours of completing an online request. After providing further details about the job such as measurements, Terry generated 2 options for me at competitive pricing. Happy with how quick and efficient customer service contact was.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
STUART
STUARTSouth Australia

Quality Service

published

James the Glass Guy contacted me within the 2 hours of my initial call and organised a quote. He then had the job done expertly with considerable ease. Friendly and down to earth guy.

Customer Service
5/5
Timeliness
5/5
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Questions & Answers

Jamie R.
Jamie R.asked

How much for a franchise S.A. How much experience needed to get started ?

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