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Jim’s Plumbing

Jim’s Plumbing

VIC, SA, WA, etc...
4.3 from 1,358 reviews · View Statistics

Reviews

  • Customer Service
    5.0 (384)
  • Timeliness
    4.9 (376)
  • Job Satisfaction
    5.0 (360)
  • Rates and Fees
    4.5 (364)
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Justin

JustinGreater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

Trent was a lifesaver!

published

After having a less than positive experience with the call centre staff, Trent was like a breath of fresh air. His efficiency and professionalism is a credit to your organisation.

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  • SA
  • Verified customer

Blocked Drains

published

Issues with drain, Jim’s came out and gave excellent service as to fixing the problem. Thank you Terry from Jim’s for coming out, will definitely recommend you to other family/friends

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  • VIC
  • Verified customer

Excellent service

published

Quick turnaround, trustworthy staff - they gave a better option than we otherwise would have had and helped us on a wet Saturday night. Would definitely recommend this offering. Ronnie was very helpful.

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Anthony

AnthonyMetropolitan Adelaide, SA

  • SA
  • Verified customer

Excellent

published

Ben was punctual and communication was excellent. All work was undertaken with a minimum of fuss. I would have no hesitation is using Jim’s Plumbing again, and Ben in particular

Ben 913172

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Matt

MattMetropolitan Adelaide, SA

  • SA
  • Verified customer

Laurence and Bart were great

published

Had a gas leak on my property, Jim's plumbing installed new lines and connected all of my appliances. The new copper piping looks great, and they checked that all of my appliances worked before leaving.
Job no 912668

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Josephine C.

Josephine C.Greater Melbourne (Inner), VIC

  • VIC
  • Verified customer

Fixed my loud shower

published

Luke was very professional and tidy with his work explained the job thoroughly before we went ahead with the work and also showed us the work he carried out. He took his time to explain everything about what was happening and I would recommend him for all plumbing work in the future my noisy shower has been fixed.

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Sarah W.

Sarah W.Greater Melbourne (Inner), VIC

  • VIC
  • Verified customer

Prompt kitchen tap replacement thanks to Trent!

published

Trent came out to resolve my leaking kitchen tap in half an hour. He identified the problem straight away and suggested the most affordable option which was to replace the tap due to a broken internal cartridge. Not only did he go out to purchase the new tap but he also fully removed the faulty tap and immaculately installed the new one in a clean and organised manner. The new tap looks great, is sturdy and no longer leaks!

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Emma G

Emma GMetropolitan Adelaide, SA

  • SA
  • Verified customer

Very happy

published

Very quick turnaround. Called at 8am and had a new hot water system installed and working by the same evening. Terry did a great job installing it very neatly with excellent finishes. Would highly recommend!

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Tina

TinaGreater Melbourne (Outer), VIC

  • 4 reviews
  • VIC
  • Verified customer

Life savior

published

Needed an emergency job done at midnight on a public holiday, and Trend from Jims showed up within the hour, and fixed up a big job under harsh conditions. Terrific bloke. They also have long term interest free payment plans, which was very comforting.

Incentivised ReviewNo
1 comment
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Stuart

StuartGreater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

Trent was fast and efficient

published

Trent came out within 2 hours of the call and fixed the broken water main within 30 minutes. He was professional, friendly and discussed the work that was to be done.

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Katherine

KatherinePerth, WA

  • WA
  • Verified customer

Friendly Dean from Jim’s Hammond Park

published

Dean was punctual and professional and sorted out our plumbing emergency ASAP. Highly recommend him. Super friendly and helpful, easy to talk to. Very efficient when fixing the issue as he had the equipment in his van.

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D Peeryman

D PeerymanGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • VIC
  • Verified customer

Will what a life saver awesome job thank you

published

So good to have supportive service team that are
very helpful and do wonderful job. They complete the job in good time and left a clean area when job was completed. Thank you

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Woo

Woo

  • 3 reviews
  • SA
  • Verified customer

Good Customer Service

published

The main 3/4 inch water line to our house was damaged during some routine gardening and we had to shut the water off to our home. My husband called Jim's Plumbing at 6.30pm on a Wednesday evening and the plumber attended at very short notice.
Good customer service, thanks Todd.

Customer Service
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Incentivised ReviewNo
1 comment
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  • SA
  • Verified customer

New toilet fitted

published

Rang Jim’s plumbing. As my toilet kept leaking. A handsome man came around named Cameron. With in the hour. Very friendly. Was very knowledgeable. And replaced it that day. Very happy

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  • VIC
  • Verified customer

Great service, Sunday call out

published

Esat came out on a Sunday quickly to fix a toilet issue. Great service and quick response fixed the problem in the most efficient way and everything looks neat and works well

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  • SA
  • Verified customer

On time plumber

published

Thanks Chris no: 897093
Was on time and very understanding, as we need a part replaced and land lord was being tricky. But Chris was very patient and understanding. Thank you very much, will call again if needi g a plumber.

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Georgie

GeorgieMetropolitan Adelaide, SA

  • SA
  • Verified customer

Seaton - Laurence

published

Excellent and friendly service. Laurence came out to an emergency within an hour and quickly identified the problem. He gave me a solution to the problem and a quote and then quickly got on with the job. Great!
Job no 895826

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  • SA
  • Verified customer

Air conditioner service

published

Thanks Chris from Jim’s Plumbing - job number 895 237. On time, quick and effective service. Very helpful and friendly - would recommend to others and use again for my plumbing services.

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Joeygirl

JoeygirlGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like
  • VIC
  • Verified customer

Absolutely brilliant- fair, fast, efficient -Esat

published

Esat was beyond brilliant.
Friendly, quick, efficient and very very helpful.
Arrived and immediately got to work, showed us what the issue was and fixed it then and there.
Highly recommend ESAT from Jim’s plumbing!!!! You won’t be disappointed

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Chantel

ChantelSouthern and Hills, SA

  • SA
  • Verified customer

Mount Barker - Laurence

published

Laurence was very professional we had a leaking bath and leaking toilet. All work was done in a timely and professional manner. Extra care was taken to ensure safety with my young child in the home. All work was explained thoroughly to me including what may be needed in the future. JOB NO 894848

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Questions & Answers

Richard B.

Richard B.asked

Jim’s Plumbing

The best freeze proof sillcock brand?

No answers
Leo B.

Leo B.asked

Jim’s Plumbing

Hi guys I just want to ask how much do you charge for installing toilet bowl and canister. Thank you Leo.

No answers
Jacquie

Jacquieasked

Jim’s Plumbing

Just one question, who owns Jim's Plumbing Adelaide because there are some things you need to know about your plumbers and staff. Could I please have an email address and phone to contact the owner?

5 answers
mickey
mickey

Apparently, Jim’s Plumbing Adelaide is the *only* licensee for the plumbing side of Jim’s... a deal apparently forged back at the origins of the Jim’s franchise organisation.

All the vans & drivers are employees of Adelaide, hence you’re not paying the guy who does the work, your paying the Adelaide overlord and his costs too. Hence the ridiculous pricing of parts & labour.
Legally, they’re ok, as they make the upfront charges clear when you book, but say nothing about the lack of basic customer rights, or overpriced incurred charges.

Never again. Ever. More than twice the highest estimate I had prior - and they broke existing fixtures - charged me to perform.a temporary fix - which I’ll have to find some more $$ to repair in the future!

John O.
John O.

These guys charge like QCs

Kathy D.
Kathy D.

THEY WONT BE GETTING MY M0NEY

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