?
? !
1 photo
Jim's Pool Care

Jim's Pool Care

4.9 from 433 reviews · View Statistics

Reviews

3.0

2 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    2.5 (2)
  • Cleaning & Maintenance
    3.0 (2)
  • Customer Service
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Job Satisfaction
    1.0 (1)
  • Rates and Fees
    1.0 (1)
  • Product Quality
    2.5 (2)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (2) · No
Previous
Next
Vick

Vick

  • 2 reviews
  • Verified customer

poor workman ship

published

Avoid using this person for work in this area: incorrect plumbing when he installed solar pump for swimming pool. We have recently had leak issues to the pool at the property to which I have had further investigation done, it was found that due to the incorrect installation to the solar heating pool system that this was the cause of the leak

Response from [Name removed] :
He has told my property manager - Ray Whites North lakes he did not replace the pump and didn't touch the pump, he explained they had nothing to do with the pump which is why he feels he doesn't want to take responsibility for it as he feels this is not his work. I have attached the invoice which he had charged to us

Value for Money
Cleaning & Maintenance
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

Pool maintenance

published

Very prompt , friendly and helpful , certainly recommend them, to maintain and service your swimming pool , in the central coast.

April 9th 2019 Update: Friendly , great service

Very pleased with the service , friendly and knowledgeable , Ian has got our muddy pool back to looking like a swimming pool again and not a pond !! Thank you so much .

Value for Money
Cleaning & Maintenance
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
Similar opinion? Write a review on ProductReview.com.au!
See all Jim's Pool Care reviews

Questions & Answers

Gabi

Gabiasked

do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?

2 answers
John
John

Hi Gabi,
If you have a regular service, there wouldn't usually be a need to check the chemistry yourself. The exception would be if there were specific reasons to check, like heavy rainfall, especially if there was run-off from the garden. For your info, there are several other tests that should be carried out during a routine service in addition to chlorine and pH. The basic test should include Chlorine, pH, CNA (or Stabiliser), Total Alkalinity. Additional tests could include Calcium, Copper, Phosphates, as well as salt levels and TDS (Total Dissolved Solids).

Hope this as been helpful.

Regards,
John - Jim's Pool Care

Gabi
Gabi

Thanks, appreciate your reply ! Regards, Gabi

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.