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Jim's Pool Care

Jim's Pool Care

4.9 from 433 reviews · View Statistics

Reviews

3.7

3 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    3.7 (3)
  • Cleaning & Maintenance
    3.7 (3)
  • Customer Service
    3.7 (3)
  • Timeliness
    3.7 (3)
  • Job Satisfaction
    5.0 (2)
  • Rates and Fees
    3.7 (3)
  • Product Quality
    3.7 (3)
  • Return Claim MadeYes (3) · No
  • Warranty Claim MadeYes (0) · No (3)
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Shirley

ShirleySydney, NSW

This is perfect!

published

Our bump does not work. We just need a call, Jim's pool do all the work, change the new bump, we dont need to anything, just pay the money after he finished and the price not much difference to the retail. Good sevice, good job.

Value for Money
Cleaning & Maintenance
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Purchase TypePool
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The reviewer stated that an incentive was offered for this review

james p.

james p.Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

Excellet! Highly recommend

published

Theron (from Jim's Pools) was very knowledgeable. I had just bought a house with a green pool and old looking pump and system. Theron had the pool sparking in no time and talked me through what, if anything needed attention in the system (ended up being nothing, much to my surprise).

Value for Money
Cleaning & Maintenance
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Purchase TypePool
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Fred rabbit

Fred rabbitNew South Wales

paid $112 for them to get my pool right two weeks later turned green again what a joke

published

Paid top dollar for very poor service after calling them to fix it was told to take a sample of water to a pool shop that tells me that they dont know what they are doing

Value for Money
Cleaning & Maintenance
Customer Service
Timeliness
Rates and Fees
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Purchase TypePool, Servicing and Spa
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Gabi

Gabiasked

do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?

2 answers
John
John

Hi Gabi,
If you have a regular service, there wouldn't usually be a need to check the chemistry yourself. The exception would be if there were specific reasons to check, like heavy rainfall, especially if there was run-off from the garden. For your info, there are several other tests that should be carried out during a routine service in addition to chlorine and pH. The basic test should include Chlorine, pH, CNA (or Stabiliser), Total Alkalinity. Additional tests could include Calcium, Copper, Phosphates, as well as salt levels and TDS (Total Dissolved Solids).

Hope this as been helpful.

Regards,
John - Jim's Pool Care

Gabi
Gabi

Thanks, appreciate your reply ! Regards, Gabi

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