Reviewer Photos & Videos
We found Rod to be very knowledgeable and polite. He was quick to respond to our problem and fixed it quickly as well. We would definitely recommend Jim's pool service.
Luke is prompt, reasonably priced and very good at his job. I would not hesitate to recommend Luke to anyone
Quick and friendly - highly recommend!
Our pool had become green and filthy while we had been away. We contacted Jim’s Pool Care and there was a very quick turnaround from first contact to completion of our clean up. The pool looks fantastic now - just in time for the summer. Peter was also very friendly and explained everything to me that I needed to know. We will definitely have him back again.
Professional and pool was sparkling the next day!!!"
We were sick of finding our pool so hard to look after, so we decided to try Jim’s. Theron had it clean the next day and will now look after for us for a reasonable price.
Efficient, Reasonable Price, Fast Service. Luke is Awesome!
I Recently had 2 services done by Luke. Really happy with both services. He is super friendly and on time. Explains everything in detail. Waiting time is lot shorter than any other pool service. Will definitely get Luke's service again.
Adrian is awesome
Communicates really well and happy to explain what does what and why with the pool filter system. Would definately recommend.
Rob was a saviour
Level of knowledge was fantastic. Problem was fixed with with a sense of urgency and attention to detail. Genuinely impressed.
Great service and advice!
Steve was great! Very helpful and knew how to fix our issues and answered all our questions - no matter how silly.
Steve was fantastic helpful was a pleasure to have him come and do my repairs were thinking of having him as our service guy as i have a disability and will need some help in the future.
Great service, highly recommend Aba around Blacktown/Penrith.
Great service from Aba switching to magnesium minerals and installing brand new chlorinator. Very polite and courteous. Highly recommended Jim’s pools for maintenance at a good price!!
Pool work made easy
I had a great experience with Jim’s Pool Care. Nikki and Trenton were very helpful and explained the problem in “layman’s terms”. I will definitely use their services in the future. They contacted me to let me know when they would be arriving and were friendly and professional.
Aba- pool technician
Responsible , good attitude and great customer service" responsive and attentive to customer questions and queries . Definitely I will recommend. ! CHEERS .
Pleasure to deal with!!
We use our pool as often as we can and with the help of Paul from Jim’s Pool Care the maintenance of our pool is going to be a breeze
Can highly recommend Nathan from Jim’s Pool Care. Great customer service, was there on time, listened and helped us fix a long running issue. Pool looks great again!
Troy was excellent his prices were fair and my neighbour wants to use him once a month because of what he offers so job well done"
Pump repair/ replace and tenant induction
All really good ,thanks .good customer service, prompt responses and extra work done at no charge which is always appreciated.
Aba has helped me a tremendous amount. He is thorough, easy to deal with, efficient and friendly. He has gone above & beyond to help me with my pool issues. Cannot recommend highly enough.
We phoned Jim’s as we required our rental property pool to be cleaned. Theron came straight away on a weekend to clean our pool. He was very professional to ensure the pool was safe for us to swim in. He fixed issues that the previous tenants did not fix. We were so happy with the amazing service and look of our new clean pool. Theron also followed up to make sure we were happy with the pool. The best service! Thank you Jim’s & Theron, we appreciate your wonderful knowledge, care, availability, fantastic pricing and professionalism!
Good service. Highly recommend Jim's pools for all matters relating to pools. We used a local named Chris, very well rounded with his knowledge. Thanks Jim's pools
Fantastic pool knowledge!
Very knowledgeable about the pool systems, very helpful in the hand over of taking over the maintenance of the pool in our new house and offered an ongoing service.
Questions & Answers
do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?
If you have a regular service, there wouldn't usually be a need to check the chemistry yourself. The exception would be if there were specific reasons to check, like heavy rainfall, especially if there was run-off from the garden. For your info, there are several other tests that should be carried out during a routine service in addition to chlorine and pH. The basic test should include Chlorine, pH, CNA (or Stabiliser), Total Alkalinity. Additional tests could include Calcium, Copper, Phosphates, as well as salt levels and TDS (Total Dissolved Solids).
Hope this as been helpful.
John - Jim's Pool Care
Thanks, appreciate your reply ! Regards, Gabi
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