- NSW, Illawarra & Southern NSW
Obligation free quote - Its a scam.
I called to organise an obligation free quote. As the landlord I certainly don't want something installed without my authorisation. I even said to the phone operator over three times to confirm that nothing will be done without my approval. I even received email saying someone was going out to do obligation free quote. Next day I received bill for almost $1,000.00 for an extremely simple install. No quote. No chance to say no. We have now come to some agreement but it involved many phone calls and emails. I would have been fine if Head Office a...ccepted their mistake straight away and if they come up with a workable solution. They wanted to come and remove all equipment leaving holes throughout the house. Not acceptable and very VERY unfriendly.
I appreciated the service guy getting back to me the day I phoned, and fitting me in that day. The service was what I needed, courteous. A job well done :)
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