Fantastic honest service
We were having trouble with our TV pixelating and as it reasonably old thought possibly may be time for a new one-thought we'd just get connections etc checked first. Had one local "Antenna expert" out who charged $330.00 to "fix"the problem BUT said we needed a $1200.00 satellite dish to really fix the problem after he supposedly "tweeked" with wires to get a better range/picture.
Still pixelating and after getting absolutely no picture we got onto Jim's Antennas Victor Harbor- Stuart is fantastic - can"t recommend him enough. He fixed the problem within an hour - reprogrammed both our TVs, no need for a satellite dish(!) and haven't a problem with our TV since!! Didn't charge the earth either!!!!!
HE'S A GEM
Would well recommend him
Prompt & Professional
Can't speak more highly of Shaun, quote request was placed via internet, Shaun called within 10 minutes, explained the issue, Shaun knew exactly what I had explained. Shaun was able to come the next morning, checked the problem gave us a very reasonable quote and was able to complete the job immediately.
Will definitely use again and highly recommend to friends and family.
- Verified customer
Price changed after job completed with no additional work nor materials.
Quote given before job accepted $135
Price demanded after job done $175
No additional, time, work, material.
Franchisee's reason given: "It is my accent you misheard me".
I have his quoted price recorded clearly on my phone.
I have tried to communicate with Franchisee twice. No reply.
This service was in Victoria which is not in the list of options for States, hence I clicked the nearest state listed SA. I am on holiday in a caravan park in Maryborough. Couldn't get proper TV reception. Contacted Jim's who arranged for Paul Harrison from Jim's Antennas to contact me. Paul came out and installed an appropriate antenna, checked signals, re-tuned the TV and all is now good. Paul is a great guy, very patient, great knowledge and great attitude. Jim's and Paul have my gratitude and my recommendations. I will contact them again when needed.
Duane returned my call promptly & attended to my T.V. Reception issue punctually explaining the problem at hand clearly & concise what options were available. Efficient- polite - with excellent customer service. Thankyou
Daniel from Jims Antennas St Marys
Full marks to Daniel from St Mary's and Pasadena Jims Antennas
He recently gave excellent service and an extremely helpful young man
Explained exactly what was the problem and endeavoured to fix in the best possible way
Ethernet Cable Installation
Working perfectly thanks! In 2005 hired Jim's Antennas for TV Antenna Installation, job well done then and now for installation of Ethernet Cable room to room, Duane did a brilliant job, very happy with result.
The job was to wall mount a TV including installation of wires within a stud wall including passing through a nogging within the wall. Duane was very responsive and knowledgeable. He did an excellent job including cleaning up afterwards. Very friendly and easy to get on with.
"Duane is certainly a very good ambassador for the Jims group. He was prompt, had excellent customer skills and was very knowledgable about his field of work. We were extremely pleased with the result. The next time I want a serviceman Jims Group will be at the top of my list"
Fast, Prompt, Reliable
Fast, professional, prompt, reliable, affordable service. Duane visited quickly - even though I live rural. He was well set up and was able to give an estimate of price prior to service. He kept me informed throughout the process and gave me options. He enabled me to watch what he was doing and was happy to talk and keep me informed. Thanks Duane, and Jim's Antenna's for service and professionalism.
Prompt and excellent service
Duane contacted me 5 minutes after the job was posted. He came out that day and was very thorough even taking pictures of damage that had been done to the roof of our new home by tradies. The job was completed quickly and at a great price. Would confidently recommend him to anyone.
All too difficult
Rang the central number to ask for contact and a quotation. Got asked significant personal detail only to be told that no-one was available and I should try again later - nothing pro-active or service-oriented: you're on your own, mate! But we do have sufficient detail to spam you!
That is not a reflection on the individual franchisees. Some of them clearly do a splendid job.
The best service I have ever received!
I would just like to say that Neil W would have to be one of the best service men I have ever dealt with. From the beginning of the process to the end, I cannot fault him one bit. His work and customer service skills are absolutely impeccable. He is an absolute credit to your business and I will be sure to recommend him to anyone that is looking for a similar service! Thanks again Neil, we are so appreciative of your work and service!
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