Duane returned my call promptly & attended to my T.V. Reception issue punctually explaining the problem at hand clearly & concise what options were available. Efficient- polite - with excellent customer service. Thankyou
Daniel from Jims Antennas St Marys
Full marks to Daniel from St Mary's and Pasadena Jims Antennas
He recently gave excellent service and an extremely helpful young man
Explained exactly what was the problem and endeavoured to fix in the best possible way
Ethernet Cable Installation
Working perfectly thanks! In 2005 hired Jim's Antennas for TV Antenna Installation, job well done then and now for installation of Ethernet Cable room to room, Duane did a brilliant job, very happy with result.
The job was to wall mount a TV including installation of wires within a stud wall including passing through a nogging within the wall. Duane was very responsive and knowledgeable. He did an excellent job including cleaning up afterwards. Very friendly and easy to get on with.
"Duane is certainly a very good ambassador for the Jims group. He was prompt, had excellent customer skills and was very knowledgable about his field of work. We were extremely pleased with the result. The next time I want a serviceman Jims Group will be at the top of my list"
Fast, Prompt, Reliable
Fast, professional, prompt, reliable, affordable service. Duane visited quickly - even though I live rural. He was well set up and was able to give an estimate of price prior to service. He kept me informed throughout the process and gave me options. He enabled me to watch what he was doing and was happy to talk and keep me informed. Thanks Duane, and Jim's Antenna's for service and professionalism.
Prompt and excellent service
Duane contacted me 5 minutes after the job was posted. He came out that day and was very thorough even taking pictures of damage that had been done to the roof of our new home by tradies. The job was completed quickly and at a great price. Would confidently recommend him to anyone.
All too difficult
Rang the central number to ask for contact and a quotation. Got asked significant personal detail only to be told that no-one was available and I should try again later - nothing pro-active or service-oriented: you're on your own, mate! But we do have sufficient detail to spam you!
That is not a reflection on the individual franchisees. Some of them clearly do a splendid job.
The best service I have ever received!
I would just like to say that Neil W would have to be one of the best service men I have ever dealt with. From the beginning of the process to the end, I cannot fault him one bit. His work and customer service skills are absolutely impeccable. He is an absolute credit to your business and I will be sure to recommend him to anyone that is looking for a similar service! Thanks again Neil, we are so appreciative of your work and service!
New TV antenna
Shane was very knowledgeable, polite, on time and explained everything that needed to be done and a price.
He was able to put up the new antenna and put in a new cable on the day that he came to give me a quote.
I would definitely recommend Jim's Antennas to install your new antenna.
Great service - prompt and thorough
From the online request for a quote until the completion of the job the technician was quick to respond and on time for the service call. The job was explained to me, costs were clear and options offered. Once I had accepted the quote Jim (Simon) was able to start straight away and had all necessary parts in the truck. I have no hesitation in recommending Jim to family and friends. Many thanks.
Fast attendance - problem fixed - Happy
Peter called back within 20 minutes and came out within the hour. He explained why I was getting a horribly pixilated picture and showed me what was causing the problem on his signal strength meter. A new antenna was installed quickly and without fuss. Peter was friendly and professional and took the time to answer all my questions. This happy customer has no hesitation in recommending Jim's Antennas.
A great service with good results.
After my initial contact at the service centre, Matt from Jim's Antenna called me as promised, arranged a time to come to my home the next morning, and indeed arrived at the appointed time. I agreed on the cost to replace my corroded antenna, and Matt efficiently did the installation. He was friendly and efficient and now my TV picture is perfect
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