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Jim's Antennas WA, Perth

Jim's Antennas WA, Perth

4.8 from 203 reviews

Reviews

4.8

203 reviews
5
(190)
4
(3)
3
(1)
2
(2)
1
(7)
  • Customer Service
    4.4 (25)
  • Timeliness
    4.6 (24)
  • Job Satisfaction
    4.5 (22)
  • Rates and Fees
    4.3 (24)
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Chris

ChrisPerth, WA

Television wall mounted , set up & tuned , bracket supplied.

published

Prompt return call.
Excellent service & advise.
Excellent knowledge.
Checked to ensure my requirements were understood.
Excellent housekeeping at the end of the job.
Personable & friendly gentleman.
Most competitive price .
First class and professional, I will definitely be a return customer.

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James b

James bPerth, WA

  • 2 reviews
  • 1 like

Wish I could give 0 stars

published

I gave the guy instructions on what needed doing and he completely disregarded that and Did not install the point in the bedroom as requested instead 'fixing' the point in the lounge, Not impressed

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1 comment
Jim's Antennas
Heidi S.Jim's Antennas

Hi James. Can you please email me @ heidis@jimsantennas.com so we can look into this matter further for you? Thank you.

Alan

AlanPerth, WA

Brilliant service from start to finish

published

Cannot fault the dedication & service from all staff at Jim's Antennas, Jeremy who done the installation was 1st class Professional. Responded with phone call within 5 minutes, job quoted, booked in & done within 24 hours.

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Jen S.

Jen S.Perth, WA

Extremely satisfied customer

published

Jeremy was extremely professional, knowledgable and took time to ensure I understood the technology jargon and worked until the job was completed. Highly recommend his services. You’re in good hands.

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Christine

ChristinePerth, WA

Great service and communication.

published

Contacted me immediately and were so prompt. Did what they said they would and communicated throughout the job. Cost was as expected and felt it was good value. Thank you!

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Quick efficient service

published

From the time I lodged an enquiry on the internet the response was fast - within 30 minutes. Christopher came out at a time convienent to myself and then gave me a quotation for repairs/upgrade. Christopher came the next day and completed the work. On realising that a couple of other electrical items in the house were not working because of our upgrade he then attended to them. A great service and would recommend.

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Excellent service

published

Moved into a new home without any TV points or internet connection. Jeremy came the same day and did the TV points plus gave some really good advice.
Still waiting for internet, be good if ISP could learn from excellent service provide by Jeremy from Jim’s

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Highly recommend Jeremy in mandurah

published

From submitting my request online to having Jeremy come out the whole process was very fast. Fabulous communication. Took my covid19 questions seriously. Fault found, gave me recommendations. Prompt, clear communication. Raving fan. No hesitations in booking or recommending Jeremy at all.

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Dave

DavePerth, WA

  • 2 reviews

Excellent service

published

Jeremy was on time and extremely knowledgeable. Instead of trying to extract more work for us he offered a cheaper alternative to our issue. We will be getting him back next week to do some more work . Highly recommend Jeremy.

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Very happy

published

"Super prompt service (same day). Great advice and very reasonable prices. Jeremy provides an all round great service with a friendly smile and a helping hand."
I can highly recommend Jeremy.

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Gazza

GazzaPerth, WA

  • 2 reviews

Quick response and professional

published

Jeremy was very thorough in his analysis of the fault we had with our TV reception. We were very pleased with his professional service and reasonable cost of the repair.

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seano

seanoPerth, WA

  • 4 reviews
  • 4 likes

Terrible experience ripped off my pensioner parents wont return calls

published
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3 comments
Jim's Antennas
Heidi S.Jim's Antennas

Hi Sean. Your complaint has been passed along to Hans out complaints manager.

seano
seano

I wont hold my breath

Jim's Antennas
Heidi S.Jim's Antennas

Hi Sean. Hans has tried calling you twice yesterday. Is there a convenient time for him to call?

Happy customer

Happy customerSouth West, WA

Fabulous service

published

"Jeremy was very efficient friendly informative and helpful Great Service and am happy to recommend."
Rescheduled first appointment and he was very obliging and fitted me in the next available time.

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Michael Finn

Michael FinnSouth West, WA

  • 4 reviews

Great Service

published

Jeremy was absolutely fantastic -make an appointment and arrived on time - identified the problem quickly (old faulty antenna) after first checking the antenna outlet signal - recommended a mid-range priced antenna replacement as our reception was strong and when placing the antenna identified that the existing mast was incorrectly situated, remounted the mast in its proper place and provided explanation and photos of the work done. The entire price including testing, mounting and supply of antenna was well below what I expected. Cant speak highly enough!

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Matt

MattSouth West, WA

Great service

published

Very happy with the service 10 minutes after asking for a quote at 9pm I get a message for the rep in my local area asking if he could call he spent 20 minutes taking me through my opinions I highly recommend him very personal and did a great job

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Very pleased with the service

published

Nice guy, actually learnt a lot about Jim's in conversation, I am now looking into buying a Jim's pool franchise. I am now in contact with the Perth franchiser for Jim's Pools.

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Marty

MartyPerth, WA

  • 7 reviews
  • 2 likes

Friendly and professional service

published

We had a 65" TV mounted by Jeremy in Port Kennedy. The job was done professionaly and the service was friendly. After the job Jeremy cleaned up.
Won't hesitate to use Jim's services again.

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Tony

Tony

  • 2 reviews

Professional

published

The TV technician was proactive and timely.He called to inform me what time he will arrive and kept to his word.He did a good job and he was very clean.

Aranee K

Aranee KAU

  • 2 reviews
  • 2 likes

No satisfaction grantee, don't believed what said on website.

published

Call up and complains on service and told they do not responsible for their franchise . I have to sort out with the person who done the work .Well i bought service because of Jim's reputation. Clearly Jim just want money and responsible for nothing .

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3 comments
Jim's Antennas
Heidi S.Jim's Antennas
Aranee K
Aranee K
Jim's Antennas
Heidi S.Jim's Antennas
Kent R.

Kent R.

  • 2 reviews
  • 4 likes

Extremely poor service from Call Centre.

published

Called the supplied number to organise a quote for some residential work. After explaining in detail what we required, which was not complicated, we were told that all the contractors were very busy and would probably not return our call. Not very professional. How about passing on our request to the contractor so that can make their own decision?

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1 comment
Jim's Antennas
Heidi S.Jim's Antennas
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