??!
2 photos
Jim's Antennas WA, Perth

Jim's Antennas WA, Perth

4.8 from 197 reviews

Reviews

(185)
(3)
(1)
(2)
(6)
  • Customer Service
    4.4 (19)
  • Timeliness
    4.7 (18)
  • Job Satisfaction
    4.5 (16)
  • Rates and Fees
    4.3 (18)

Excellent service

published

Moved into a new home without any TV points or internet connection. Jeremy came the same day and did the TV points plus gave some really good advice.
Still waiting for internet, be good if ISP could learn from excellent service provide by Jeremy from Jim’s

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Highly recommend Jeremy in mandurah

published

From submitting my request online to having Jeremy come out the whole process was very fast. Fabulous communication. Took my covid19 questions seriously. Fault found, gave me recommendations. Prompt, clear communication. Raving fan. No hesitations in booking or recommending Jeremy at all.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Dave

DavePerth, WA

  • 2 reviews

Excellent service

published

Jeremy was on time and extremely knowledgeable. Instead of trying to extract more work for us he offered a cheaper alternative to our issue. We will be getting him back next week to do some more work . Highly recommend Jeremy.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Electricians

Find out how Jim's Antennas WA, Perth compares to other Electricians

Know better, choose better.

Compare all

Very happy

published

"Super prompt service (same day). Great advice and very reasonable prices. Jeremy provides an all round great service with a friendly smile and a helping hand."
I can highly recommend Jeremy.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Gazza

GazzaPerth, WA

  • 2 reviews

Quick response and professional

published

Jeremy was very thorough in his analysis of the fault we had with our TV reception. We were very pleased with his professional service and reasonable cost of the repair.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
seano

seanoPerth, WA

  • 4 reviews

Terrible experience ripped off my pensioner parents wont return calls

published
Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
3 comments
Jim's Antennas
Heidi S.Jim's Antennas

Hi Sean. Your complaint has been passed along to Hans out complaints manager.

seano
seano

I wont hold my breath

Jim's Antennas
Heidi S.Jim's Antennas

Hi Sean. Hans has tried calling you twice yesterday. Is there a convenient time for him to call?

Happy customer

Happy customerSouth West, WA

Fabulous service

published

"Jeremy was very efficient friendly informative and helpful Great Service and am happy to recommend."
Rescheduled first appointment and he was very obliging and fitted me in the next available time.

Customer Service
Rates and Fees
Timeliness
Michael Finn

Michael FinnSouth West, WA

  • 3 reviews

Great Service

published

Jeremy was absolutely fantastic -make an appointment and arrived on time - identified the problem quickly (old faulty antenna) after first checking the antenna outlet signal - recommended a mid-range priced antenna replacement as our reception was strong and when placing the antenna identified that the existing mast was incorrectly situated, remounted the mast in its proper place and provided explanation and photos of the work done. The entire price including testing, mounting and supply of antenna was well below what I expected. Cant speak highly enough!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Matt

MattSouth West, WA

Great service

published

Very happy with the service 10 minutes after asking for a quote at 9pm I get a message for the rep in my local area asking if he could call he spent 20 minutes taking me through my opinions I highly recommend him very personal and did a great job

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Electricians

Find out how Jim's Antennas WA, Perth compares to other Electricians

Know better, choose better.

Compare all

Very pleased with the service

published

Nice guy, actually learnt a lot about Jim's in conversation, I am now looking into buying a Jim's pool franchise. I am now in contact with the Perth franchiser for Jim's Pools.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Marty

MartyPerth, WA

  • 5 reviews
  • Verified customer

Friendly and professional service

published

We had a 65" TV mounted by Jeremy in Port Kennedy. The job was done professionaly and the service was friendly. After the job Jeremy cleaned up.
Won't hesitate to use Jim's services again.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Tony

Tony

  • 2 reviews

Professional

published

The TV technician was proactive and timely.He called to inform me what time he will arrive and kept to his word.He did a good job and he was very clean.

Aranee K

Aranee KAU

  • 2 reviews
  • 2 likes

No satisfaction grantee, don't believed what said on website.

published

Call up and complains on service and told they do not responsible for their franchise . I have to sort out with the person who done the work .Well i bought service because of Jim's reputation. Clearly Jim just want money and responsible for nothing .

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
3 comments
Jim's Antennas
Heidi S.Jim's Antennas
Aranee K
Aranee K
Jim's Antennas
Heidi S.Jim's Antennas

Extremely poor service from Call Centre.

published

Called the supplied number to organise a quote for some residential work. After explaining in detail what we required, which was not complicated, we were told that all the contractors were very busy and would probably not return our call. Not very professional. How about passing on our request to the contractor so that can make their own decision?

Customer Service
1 comment
Jim's Antennas
Heidi S.Jim's Antennas
Pina Sbrocco

Pina SbroccoPerth, WA

Excellent service.

published

Top job! Jeremy kept me informed of what he was doing (as he was doing work at my mums house) even sent me photos of before and after. Was so professional and very helpful. Good price to!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Electricians

Find out how Jim's Antennas WA, Perth compares to other Electricians

Know better, choose better.

Compare all
Michael

MichaelPerth, WA

  • 2 reviews
  • Verified customer

Great Job

published

Great work, on time and reasonably priced, Paul from Jim's Antennas (Aubin Grove), replaced our old faulty antenna with a new digital one and managed to get all our channels working again. We had some issues with large trees affecting the installation and he had to use a different type of Antenna and an extension pole, he had all the gear on-board so could fix it on the spot.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
paul

paulPerth, WA

  • 2 reviews

Very professional

published

Had a replacement phone line installed under the house, Chris the technician was very professional, punctual and well mannered. Well worth the $200 to have access to the internet again.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Flawless

published

Christopher from the Byford franchise was professional, friendly and did an amazing job at my house installing an antenna, could not recommend him more highly. Thank you for the great service, Chris.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Great service

published

Good punctual service. I find Jim's heavily depends on the individuals providing the service and have used antenna and lawn. Jim's has been great and those who have attended in karnup are awesome

Customer Service
Rates and Fees
Timeliness
Peter P.

Peter P.Perth, WA

  • 2 reviews

Great service

published

Could not fault Jeremy he went above and beyond, communication was fantastic. He is honest reliable and punctual and you dont find to many trades that are. I will be having Jeremy back to install my tv's and I would advise you to do the same you won't be disappointed. Thanks again for the quick and efficient install.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Page 1 of 10

See all Jim's Antennas reviews

Questions & Answers

Sorry, there are no questions about Jim's Antennas WA, Perth but you can read 14 questions about Jim's Antennas.

Get an answer from our members and Jim's Antennas representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.