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Jim's Plumbing VIC

Jim's Plumbing VIC

4.4 from 551 reviews

Reviews

4.4

551 reviews
5
(456)
4
(21)
3
(3)
2
(6)
1
(65)
  • Customer Service
    4.3 (112)
  • Timeliness
    4.5 (107)
  • Job Satisfaction
    4.3 (93)
  • Rates and Fees
    3.6 (104)
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  • VIC
  • Verified customer

Excellent service!!

published

Fast installation, friendly and professional service by Esat. Very convenient communication. Will definitely recommend to anyone having plumbing issues. Good quality products. Received very good advice on other issues. Also provided free plumbing inspection.
Job number: 814146

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The reviewer stated that an incentive was offered for this review

RSE-2012

RSE-2012Greater Melbourne (Outer), VIC

  • VIC
  • Verified customer

Great job. Problem solved on the day.

published

Jayden arrived on time as promised, I explained the problem I was having with my water pressure and hot water service, he managed to figure it out and fixed it quickly.

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Opinionated2

Opinionated2Greater Melbourne (Outer), VIC

  • 5 reviews
  • VIC
  • Verified customer

Scam and rip off

published

Rang Jim’s on Saturday as brother changed washers in en-suite basin and buckled the attached pipe under basin when unscrewing the taps. As water was poring out, had to keep mains turned off. Jim’s told me $132 for call out and they don’t charge extra for AH or weekend. The guy came out and quoted $960 for parts and labour. Said l would get another quote 1st as sounded excessive. Next day l asked them for an itemised quote, but was told you only get that once job completed. I later found out the guy should of at offered to at least cap the pipes in there, so l could at have water in the house over the weekend. Got another quote for $260!! So obviously as lm female, took me for a ride!

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Emilie

EmilieGreater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

DON’T!

published

Called to request a quote to have a kitchen tap installed. Told I couldn’t get a quote over the phone and someone would need to come out to look at the job. Someone would be there between 2-6pm. Obviously the plumber showed up at 6pm, took one look at the job and said it would cost $490 to INSTALL! Plus the $120 plus GST call out. Total waste of time and the $132 call out. Don’t bother! Complete scam.

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  • VIC
  • Verified customer

Efficient and professional

published

Needed to replace the relief value on my hot water service. Jayden was punctual, professional, easy to deal with and got the job done on the spot. Great service. Would use Jim’s Plumbing again.

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Cap8

Cap8Greater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

Jim’s meant to be a trustworthy name, far from it

published
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  • VIC
  • Verified customer

Quick service, great help with finance also

published

Nathan was great explaining my options I had and also my options to pay as money is tight, great service and friendly consult. Highly recommend their service and Nathan,thanku alot.

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george

georgeGreater Melbourne (Outer), VIC

  • VIC
  • Verified customer

Emergency Burst Pipe

published

A massive Thank you to Jayden, who arrived so fast in our emergency burst pipe. He went above and beyond to calm us down and get straight into fixing our problem. Highly recommended.

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  • VIC
  • Verified customer

Problem fixed ASAP

published

He arrived less than an hour after the initial call, got everything setup and had the problem fixed quick smart. Very professional and really appreciate how quickly this got resolved!

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DYZ

DYZGreater Melbourne (Outer), VIC

  • VIC
  • Verified customer

Gas leak check was done quickly

published

I can smell gas at house, called Jims Plumbing and they sent a technician on the day. The service was good and very efficient, and stress-free. I'm happy with the work.

  • VIC
  • Verified customer

Absolute rip off and taking advantage of customers.

published

Plumbers arrived and charged my young daughter $120 for a call out.. but then wanted over $900 to fix the taps in the shower. They just wanted the call out fee and never even bothered to send the quote. We actually went to Bunnings and bought $35 taps and replaced the taps and now shower working terrific... Don't bother using this service at all...

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Amanda

AmandaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • VIC
  • Verified customer

Overpriced plumbing service

published

I booked Jim’s plumbing to replace my kitchen tap which had broken. Not an urgent repair, and was able to book in two days time. I paid $140 to book and then another organisation came out to repair the tap. The plumber advised that it needed to be replaced at at cost of $1080 on top of the booking fee. It was about 30 minutes work in total, the tap was a basic item that Bunnings all for $140’so I don’t understand how it can cost that much. Jim’s is a reputable name but leveraging some overpriced / substandard suppliers

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  • VIC
  • Verified customer

So quick!

published

Jayden was sent to fix my washing machine taps. He was polite and friendly, and explained what needed to be done. It was a bit more expensive than I expected, but from my call for service to the job being completed was only two hours. I would definitely recommend!

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Mathew

Mathew

  • 4 reviews
  • VIC
  • Verified customer

Outrageous quote for basic job

published
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Brett

BrettGreater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

Hot water repaair

published

Jayden did a fantastic job - explaining everything as he went - all done in time with no bother - this service is first class and well priced
Will use them again for sure

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John Lim

John LimGreater Melbourne (Inner), VIC

  • 3 reviews
  • VIC
  • Verified customer

Perfect service, but pricey

published

Jayden from Jim’s plumbing was a delight to deal with. Arrived on time for the appointment and was able to finish the work required in a short amount of time. Quote was pricier than I expected but he was able to throw in some discount and additional services.

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Melissa

MelissaGreater Melbourne (Outer), VIC

  • VIC
  • Verified customer

Nathan was a Champion!

published

Nathan was called out to my place when my heater broke and it turned out I needed a whole new system! Not only was he there well and truely before their latest time he was on the phone straight away finding a new system so everything could be done on the day! On a Saturday AFTERNOON!
Hero! Cannot thank him enough

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  • VIC
  • Verified customer

Great service

published

Jayden came on a quick turn around to and was very helpful and easy to deal with. Would strongly recommend and will use Jim’s plumbing again with out a doubt.

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  • VIC
  • Verified customer

Great service, very expensive

published

Nathan & team we’re called for a blocked pipe, job turned into a larger problem requiring a sleeve repair to a clay pipe. Everyone involved were very pleasant to have around, worked fast & job completed neatly. Only complaint was the price!

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Isla

IslaGreater Melbourne (Outer), VIC

  • 2 reviews
  • VIC
  • Verified customer

Very helpful

published

Thanks for your helpful quick and efficient service!! Thanks for working to get the boiler fixed very quickly and being so easy and generous with your time and help! Great service!

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