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Jim's Plumbing WA

Jim's Plumbing WA

4.3 from 148 reviews

Reviews

(115)
(9)
(0)
(4)
(20)
  • Customer Service
    4.8 (29)
  • Timeliness
    4.8 (29)
  • Job Satisfaction
    4.8 (26)
  • Rates and Fees
    3.8 (28)


Sue

SuePerth, WA

  • Verified customer

781587 Blocked Drain

published

Called Jims this arvo, they had Adam at my house within 2hrs
Adam found the problem very quickly the unplugged the Drain & I can now do my washing again....yay lucky me :-)

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Customer

CustomerPerth, WA

  • Verified customer

781384 - Valve replacement

published

Great friendly service, on time and called ahead to let us know when on his way. Explained the issues and the rectification clearly so we understood what was being done.
Highly recommended.

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  • Verified customer

781187

published

Adam kept us informed & the job was completed to our satisfaction. We would recommend them to other people requiring and plumbing work and were happy with the outcome and the finished job.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Olivia

Olivia

  • 3 reviews
  • Verified customer

781186 Burst Pipe

published

Had a burst water main, unsure of why. Adam from Jim’s plumbing was prompt and professional, able to fix it very quickly. Was called after hours but no problem. Would highly recommend.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Paul

PaulPerth, WA

  • Verified customer

Service was amazing

published

He was extremely helpful and informative and explained every step of the process which was great. I would recommend jims plumbing to other friends and family. He has been very helpful

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

  • Verified customer

change of water tap

published

Called to change water taps which I bought with 129$ from Bunnings . Call out fee is 132$ and charged me 490$ to change it . I didn’t know what the usual price Was . If I said no , I would loose 132$ . Given that I didn’t know what the usual price was , I said yes to save 132$ . In total 612$ to change one water tap . When I called another plumber , he said 60$ for one tap . Otherwise , he was good and did some cleaning after that .he was very punctual.

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  • Verified customer

780633

published

Adam is a lifesaver prompt efficient he didn’t hang around to charge more just got on with it and he knows his stuff 5star for sure I will recommend Jim’s plumbing to friends and family

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

  • Verified customer

Serviced water heater

published

Adam and James we’re very helpful and knowledgeable in what they do. Diagnosed the problem instantly and had it fixed the next day. Would definitely recommend them for any plumbing or electrical works.

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Jim’s Plumbing
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Michelle

MichellePerth, WA

  • Verified customer

Leaking Laundry Tap

published

A special thanks to Tyson for his help advice and for his genuine friendly personality, particularly as it was also on a public holiday, and had such a heavy workload on that day! Thank you for such great service.

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Jim’s Plumbing
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Andy

AndyPerth, WA

  • Verified customer

BEWARE!

published

I was charged $900 for a weekday, daytime plumbing callout in suburban Perth. To check a gas heater for a possible leak, 15 minute job, no parts supplied.
I sent a complaint to Jim's company online service. Still waiting for any reply, 7 days now.
Beware!

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  • Verified customer

Extortionate pricing for leaking tap

published

James E was on time, tidy, quoted clearly and did a solid job! I will never use a Jims service again however due to above market pricing. I did not expect to pay $622 (incl. call out fee) to stop a leaking bathroom basin tap. Plumbers have since asked to see the quote to try get a better understanding of what was actually charged for. I trusted the Jims brand and feel disappointed by this.

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Greg

GregPerth, WA

  • Verified customer

Blocked Sewer cleared

published

James E from Jim's Plumbing fixed our blocked sewer pipe efficiently. Before arriving he called to say he was on his way. Once on-site, he identified the problem, called me on the phone, explained the issue & clearly outlined the cost to do the job. Job well done James.

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Jim’s Plumbing
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Thornridge

ThornridgePerth, WA

  • Verified customer

A Professional Job

published

I had the the company to come out to take a look at the hot water system which was leaking badly and got the untimely news of needing to replace it. James E explained this all in layman's terms and offered replacements. No surprise costs, a professional job.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

  • Verified customer

excellent job at fixing our sink

published

James did an excellent job fixing our clogged up sink and he was very nice and he did the job done quickly and nice. would totally recommend him to other customers

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Jim’s Plumbing
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Ange

Ange

  • 2 reviews
  • Verified customer

Wouldn't recommend

published

I recently got a quote for repairs to my hot water system, thankfully call out fee was waivered. I had previously been given a quote over the phone via another company and then a 3rd company came to the house.
1st quote was $310, 3rd quote was $300 and Jims Plumbing came in at $1387, for that price I thought maybe he was fitting a whole new system. I was absolutely disgusted that it was $1000 difference, especially when the others were almost the same.
I will not be calling Jim's again for anything.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Ange
Ange
Stefanie

StefaniePerth, WA

  • Verified customer

James did a great job

published

James E was very punctual, friendly, professional.
Identified problem quickly, explained the problem to me and how was best to fix it. Was clear with costs for repair. Clean and tidy repair, works well now!

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank your for sharing your fantastic review. Up front and transparent costs gives our customers peace of mind as they know exactly what the job is going to cost them prior to the work commencing with no nasty surprises. Kind Regards, Jim's Plumbing


  • Verified customer

New hot water system

published

Punctual, great communication, great advise, quality product, great warranty. I always believe you can tell a lot about a person through their work and James work was outstanding. Would highly recommend.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

  • Verified customer

Very overpriced total rip off

published

I was quoted 4560 to supply and install a rheem hot water system .When I asked if there was a cheaper model than Rheem was told no Rheem is the cheapest.. I was physically laughed at when He asked me how much I wanted to spend and I said roughly around 1500.I have since had a system supplied and installed for 1425. I was quoted over $3000 just for the system alone.I had researched before hand and knew the system I had was priced around 100 to 1200. Do not call Jims plumbing for hot water systems repairs unless you want to be ripped off

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Dianne Mosel

Dianne MoselPerth, WA

  • Verified customer

Best service professional and very helpful.

published

Cam is most professional and friendly. He has done an excellent job. I wouldn't hesitate to recommend him to family and friends. Cam has also advised me of future work I may need doing. I will certainly be considering this and would contact him in this regards.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

A big thank you for this great review. Hot water system repairs and replacement are a specialty of ours at Jim's Plumbing and we are pleased to know that you are happy with the service we provided. Kind Regards, Jim's Plumbing. 764523


john bates

john batesPerth, WA

  • Verified customer

blocked toilet rectified

published

Cam and Luke were prompt and polite and provided modern diagnostic techniques so that I was able to make an appropriate decision about how resolve the problem. The service was first class and I will unreservedly recommend it.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

We are so pleased we resolved your issues. As an emergency plumbing company we aim to be onsite as soon as possible and have our Customer's problems resolved as quickly and efficiently as possible. Kind Regards, Jim's Plumbing. 763939


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