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My favourite shoe store!
They always have an amazing range from boots to flats. I have never left a store not finding something to buy and I’m a very fussy person. I don’t even have a Jo Mercer close by to me anymore, but I still insist on buying my shoes here. They are always such good quality. I like how they are genuine leather shoes. It’s so much healthier. My feet sweat a lot, but the leather always stops my shoes from smelling. The service is also great. One pair of sandals I bought, the buckle did break and this was after I’d worn them for quite a while. I took ...them back to the store and got a complete replacement of shoes. The customer service in different stores has always been on point. And I find staff are happy to get sizes for me right away, no matter how many pairs I want to try on.
In love with products & Designs
I just love Jo Mercer products & Designs. Most of my shoes collection are from Jo Mercer. All Shoes are made from a very good quality leather. Definitely Very highly recommend.
QVB and online store
Have bought several shoes online . Fast and efficient service . Had to swap a size so went to QVB . Staff were amazing . Friendly . Courteous and nothing was too much trouble even with a slight postage glitch.
DO NOT BUY FROM HERE
Bought a pair of sandles from here after one wear they broke. They refused to refund me. It's gotten so out of hand I've put a complaint with the ACCC
Fabulous Shoes & Service
Funny that my review is very much like the last one listed. I found great shoes at Jo Mercer and waited for an online sale to buy 2 more in different colours. No shipping, great discount. The service I recently got when having to return a pair of shoes was fabulous, friendly, helpful staff where the customer service is does not feel forced. The staff weren't 17yrs old either and could speak my middle aged language. Will be returning to the Melb Central and Collins Place stores, my new favourites.
Gemma casual rubbish!
Bought these for $150. So slippery I can’t keep them on my feet. First wear and I’ve tripped six times! What highly expensive rubbish. I only purchased cause I wanted cute flats.
Was very satisfied, the store was in northland shipping centre, easy to find. Great range of product as well. Love the shoes, sometimes a bit too expensive but the sales are good.
Love the style of the Desma Pony, but nails started to come through the heal after approx 30 mins I couldn’t walk in them. A couple of months later, These were changed for the third, Then the same thing happened and again after the 4th pair I gave up and changed them for another style one staff member said it was the way I wear them! Never knew I was different my other Joe Mercer shoes are ok!
Beautiful cant believe how comfortable it is
Very easy, extensive range fitting for every occasion and very happy with quality especially with the sole being comfortable when wearing and walking around on long walks. Love the look, very chic.
Very unhappy with the quality of the Zoop Sandals. I have had three pairs of these shoes and each pair has had a wire that breaks in the heel strap that works its way through the leather and starts irritate the heel to the point that I am unable to wear them. First pair I pulled the wire out so I could wear them. Second pair I returned as they were the same. The third pair did the same again! Very dissapointed. Last time I was refused a refund as almost 12 months since previous replacement. Shop assistant admitted that they have had a other returns.
Comfortable and stylish wedge purchased in black in store and then purchased another pair in sand online this wedge looks great with all my summer outfits but comfort is the winner.
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