Reviewer Photos & Videos
Just love it and would highly recommend!
"So happy with everything! Company is absolutely amazing.Took our hottap camping for the first time whole family loves it and easy to use.
Customer support excellent , product Very good quality and fast delivery. Good on you joolca!"
Purchased in September 2020.
Took our hottap camping for the first time whole family loves it!! Easy to use, heats up quickly, like the shower caddy bag for soap etc. Awesome product very happy.
Great product and excellent customer support
Our Joolca Hottap V2 Nomad kit has proven to be easy to set up, reliable and a very welcome addition to our camping set up. The system comes with very easy to follow illustrated instructions and the one time we had a problem - simply us putting one part upside down, we messaged them from out remote campsite and had an answer in short time. I highly recommend Joolca products and have a look at their info videos.
Purchased in August 2020.
Amazing products and Customer service
My hot tap is one of the best products that I bought in a long time I did have a little issue with my nomad sink one of the ribs was broken on the dish rack part called Joolca And they shipped out a new lid immediately they have the best customer service that I’ve ever worked with hopefully I will have many of years of the use out of my product thanks again Joolca
Purchased in June 2021 for $499.00.
Good customer support
Ordered the Nomad V2 in May but were out of stock, received the unit a few weeks later in time for our camping trip at the end of June. The kit was reasonably easy to set up but the water pump failed and we were unable to use the system throughout our trip. The tub was handy for washing up and holding all of the parts for transport. Received a replacement pump once they were back in stock. Initially the replacement pump did not seem to generate enough water pressure to trigger the burner. We then attached mains pressure hose to the system wh...ich got it going. After that the system seemed to work properly with the pump. The water flow, heat setting and tap switches all worked as advertised. In winter will probably need to recirculate the water through the system to get it to a usable temp when ambient temperature is in single digits. Joolca were always helpful throughout the process and did not hesitate in sending replacement parts.
Purchased in June 2021 at Joolca for $599.00.
Well done to the team at Joolca. Our Hottap V2 Nomad Kit is a must have addition to our holiday camper.
Credit where credit is due, Well done to the team at Joolca.
Outstanding customer service and a great product.
We are so happy with our Joolca Hottap V2 Nomad kit.
High quality build and so easy to use.
Joolca marketing is unique, and their service is second to none.
I am pleased to say that the Joolca system is everything we were promised.
Hot water at the press of a button. We purchased the Nomad kit, and we are so happy we did.
Camping with instantaneous hot water is a dream, we set up our kitchen and shower within 10 mins.
A hot shower under the stars after a long day hiking is luxurious.
With the added convenience of pumping water straight from a river means you have endless hot water. Very clever system.
Purchased in June 2021 for $638.00.
Camping Comfort and Cleanliness
I like to take my children camping during winter and summer. Particularly in winter it is cold so the Joolca Nomad kit means I can give them hot showers. I am impressed by how easy the unit is to set up and pack up. The gear actually fits back into the box/sink without forcing it. The unit heats very quickly and has good control of temperature. The fact that the "sink" contains the stand, all the gear and is a great sink with strainers which is really nice to use.
Purchased in June 2021 for $599.00.
Brilliant. Wish we bought one sooner.
Honestly I wasn’t sure about giving this five stars. There has to be a down side or something! But it’s brilliant. It’s as simple as that. The first thing you notice is the packaging. It’s just really well done. Then you open the box. All the parts inside are well made and have a feeling of quality to them. It all feels sturdy and substantial in the hand. Setting up is very easy and straightforward. Operation is almost child’s play and it delivers exactly what you want from it. Hot water on demand that’s easily adjustable. You can have a shower and wash the dishes, or whatever with almost zero fuss. And when you want to move to the next spot it all packs away in its own neat box.
So is it worth five stars? Yep, absolutely!
Purchased in July 2021 for $599.00.
Our MUST kit on every camping trip
It's a quality kit. Can't complain about its performance or durability. I think the heating time could be quicker but it's pretty good as it is now. I am spreading the word about this product for sure.
Purchased in February 2021 for $599.00.
We just received our hot tap. We are using it in our courtyard to shower while our bathroom is out of action and it's a far sight better than the camp shower we were using, filling it up with the kettle! It was so easy to set up. I really like the hose fittings, as they click together in an extremely satisfying way with no leaks. The set-up guide was great too. Everything has been thought of including a strong magnet for the showerhead. It couldn't be simpler to use, basically plug and play. If the shower doesn't seem hot enough (I like extreme...ly hot showers), I just dial down the water pressure and watch the temp rise on the digital display. The only issue we had was that the box appeared as though it had been bashed up quite a bit upon delivery and was open and crumpled. We did find it a bit tricky to screw one side of the stand in as the holes didn't align but I suspect it was due to the rough delivery. Very happy.
Purchased in August 2021 at Joolca for $519.00.
An accet to the camping experience.
This unit when first connected to water, both mains & via supplied pump, leaked quite seriously from the inlet pipe inside the unit. Upon inspection I found a damaged rubber seal, replaced this with 2 O rings from my local industrial seal supplier, fixed the problem & am happy to say is working perfectly. In use the water temperature is quite warm, definately warm enough for a very pleasant shower. I like the ease with which the flow & temp can be adjusted. The supplied shower head gives a good flow, but if water is at a premium ( I travel mostly in South Australia) the bidet head available through Bunnings works really well, great to have quick connect fittings supplied. In the final washup, a great unit & and well worth the investment.
Purchased in June 2021.
This is the best!!!!!
This is the best!!
So so impressed with the entire package, the hot water being awesome is a given but to have the sink and everything fitting back into is genius.
The size of the sink is fantastic, all our friends were jealous of it… in fact they were hoping to buy the sink separately but it’s not available.
We loved having a hot shower and I actually wish we had the double ensuite but we already had 2 singles so couldn’t quite justify spending more.
Next purchase will be the extension hose so
We can tap into the creek water!!
Performed really well in the wind as well
Which was surprising.
All in all if I could I would give 6 stars
Purchased in June 2021.
The ease, simplicity and quality is what got me.
The ease, simplicity and quality is what got me. I first saw Joolca on UTube and it just felt right. The love and belief for this product by the developers / owners just jumped out at me. As I was in the market for one this by far held the lead. Since receiving it by post; just the way it was packed, a thank you note and way to set it up was great. Love the enthusiasm shown by this young developing company. I wish them all the very best for the future.
Purchased in June 2021.
Can’t live without it!
This product handled 9 ppl having showers. We used the 10mtr extension hose for the sink and had no problem with water pressure. Camping is heaven now we have Joolca!
Purchased in February 2021.
Amazing service and product
Team were amazing to say the least, they were able to help me when I was in a jam when there was no need for them to have gone above and beyond the way they did.
Delivery and packaging were great, unit worked perfectly can’t wait to take touring around Australia.
Purchased in August 2021.
Crap unit and crap service
Tried to write a 1 star review on their website but as I can see it’s been deleted or they aren’t allowing it to show on the Joolca website (they only allow good reviews haha) so I am writing it here. Anyway, I had nothing but problems with my unit, and I had contacted them 3 times about my Joolca not being able to reach beyond 38 degrees no matter what the ambient temp was. It was too cold to shower under, so I contacted joolca support for them to only offer me troubleshooting options, never once did they offer to service or even have a look a...t my faulty unit, which I happily would have paid shipping for. On the Joolca Facebook group I asked did others have this problem, some did, some didn’t, what pushed me over the edge though was the admin of the page (who works for Joolca) straight up lied about another user who was located in Tasmania; more southern than me, who was able to reach beyond 45 degrees easily. The admin told me that this user had CLEARLY modified his unit to reach those temperatures in Tasmanian. So I asked the user himself had he modified his unit? His answer was, no. Just too lazy and couldn’t be bothered dealing with me and my unit. The unit was still under warranty so I palmed it off to someone else as I couldn’t be bothered dealing with their support team or lying admins. I’ve made the switch to a smarttek black and the unit runs perfectly, am able to EASILY get to 50 degrees in winter without a hassle. Wishing I had of listened to the Snowys camping websites comparison of the smarttek and Joolca units earlier, which the admin shared in the fb group to which he called the article BIASED, and I believed him at the time. So my word to you is don’t buy this product.
At last... hot water on the go!
Joolca Hottap Outing lets muscles relax after a day in the bush.
The Joolca heated water lets muscles relax under its stream;
gives a beaut nights sleep. A heartfelt thankyou to Joolca!
Purchased in March 2020.
Fantastic service from the Joolca Team
The Team at Joolca were really very, very helpful. My older V1 unit ran into a few minor difficulties, and they were very quick to respond, and went above and beyond to help out and make sure my unit got back up and running smoothly again. Thanks guys !!
Purchased in July 2019.
Best money spent on anything camping
Wind does affect at times but besides that the unit copes well and water temp and demand is awesome. Got a full setup I have adapted into my camper and everything worked as it should..Very happy with all my joolca products..
Purchased in September 2020 for $399.00.
The reviewer stated that an incentive was offered for this review
Fantastic system to use
I love this set up. The handle with the easy to operate on and off switch makes showering so much easier. The flow of water is great and it’s easy to set up. Joolca are amazing with their customer service and I wouldn’t hesitate to purchase additional products from them.
Purchased in November 2020.
Communications and Accuracy in Delivery Fall Unacceptably Short
I ordered the Nomad setup. It arrived later than specified. They didn't reach out until a while after missed delivery day. They have not been responsive to multiple communications sent. Having trouble getting hot water.
Purchased in April 2021 for $399.00.
- HOTTAP V2 Essentials Kit
Components not all there.
Received the package on Friday 6/4 it was missing the lp quick connect and it still has not been resolved such a waste of $250 and I still can't use the product. Also their customer service stares it's 7 days a week not even close.
Purchased in June 2021.
Joolca run around
Visited my local camping store.
Visited anaconda no joolca.
Visited bunnings no joolca.
So no joolca for me.
I was looking to replace my v1
With a new system.
But after the reviews I will not enter the pay now..... and get the product whenever....
No joolca for me.
Purchased in January 2018 at Bunnings Warehouse for $399.00.
Not fit for purpose
This unit does not function as advertised. The spec states that it should achieve 30 degrees C rise from input when Gas is set to High and water rate is set to Low. My unit, which I tested today does not conform to this standard. I was lucky to get a 20 degree rise from a 23 degree input. Drop the input temp like i would expect when camping to about 10 to 15 degrees in winter and I will be struggling to achieve 35 degrees C. The trouble shooting suggests re-circulating the water to get the input temperature hotter??? How is this supposed to occ...ur when it does not come with a pump. I have purchased this unit on basis that I have access to pressurised water supply where I go. Customer service is an absolute Joke.... Phone customer service has been discontinued, automated replies to emails, no one attending to messenger. This company is an absolute Joke avoid like the plague.
Purchased in May 2020.
Excellent Product. I loved it.
Being able to look up at the stars when Im having a shower is amazing and being able to wash dishes at my campsite without having to clean and sterilise the sink in a camp kitchen from the mess others leave. The only thing I wish it had was a line on the back to hang more towels as the two provided arent enough. We all really loved it and used it a lot. I had no problems with water temperature at all and it was very easy to use and I really appreciated that.
Purchased in April 2021 at Joolca.
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