11 questions from our users
Do the vents on each side need to be in the same place?
Hi Felix E. Thank you very much for getting in touch. Yes the vents on the sides will need to be at the same height on both sides. To be sure, please do not hesitate to contact us at email@example.com for further assistance. Kind regards, Hayley
We purchased a big pig 1 year ago, it has been composting really well until the insulation on the lid and wall has started to shrink. One side now will not hold any heat and the other side is also starting to shrink. I am very careful not to add too much water and never over fill it we also make sure vents are kept clear. Has any one else had the same problem? I find this really disappointing.
Hi Leonie, thank you very much for reaching out. We have received your email and will most definitely look after you. We look forward to hearing from you. Kind regards, Hayley
Would like to know if there are plans to improve the liability to rust? Have had mine over 10 yrs. Rust and leaking have become a problem. It still composts well though. Wetter compost than I would like even though I add pellets as well. Have considered replacing but don’t want the rust to be a recurring problem.
Hi Tina, thank you very much for getting in touch. Has your composter got a mark on the interior to indicate the maximum fill line? This is something that has been changed recently. If all of the instructions are followed, there shouldn't be any issues with rust and leaking. Over many years there will be general wear and tear however. There is a handy 'start up guide' on our website which may help with specific usage tips. Please do not hesitate to get in touch with us at firstname.lastname@example.org
Does the Big Pig need to be in the sun to reach the right temperatures? I want to put a Composter in a fully shaded spot.
Hi Diane, The Joraform Composter is super insulated which is why it can break down scraps so quickly. They are designed in Northern Europe for much cooler temperatures so I believe it will be fine in a fully shaded spot. The most important thing is not to over fill it. It does come with very detailed usage instructions and hints and tips. Please ask any other questions. Kindest Michelle | Vitality 4 Life
Hi Vitality, what is the size of the 270L big pig? and i saw it is out of stock, when is there any stock coming in? thanks!
Hi Jane the actual size is
L 92cm X H 125cm X W 70cm (Drum: 92cm X 70cm)
I am finding out when we will be getting more in, will get back to you.
Regards Bec V4L
Im a bit concerned in spending this money when a few people of spoken of leaks and rust, are you doing something to rectify this.
Hi Denise, yes absolutely the manufacturers are currently working on this problem which seems to effect a few but not all. We are committed in delivering the best product we can and respond to feed back good or bad. This is the only way we can create quality products. If you would like some more info please do not hesitate to call us on 1800 802 924 or email us at email@example.com Warm Regards Bec.
How can I get more heat in my pig. It ils currently cold to touch..
Thank you Rosemary
Hi Rosemary, thank you for your inquiry. How long have you had your composter? Heat should be present inside from the first one to two weeks of use. You may not necessarily feel it on the outside. The compost works optimally at about 55 degrees. You dont have to strive for higher temperatures. Are you able to send an inquiry through to our firstname.lastname@example.org so we can find out what you are adding and how much you are filling it? I am looking forward to hearing from you. Warm Regards Bec @Vitality4life.
I live in the Far North Queensland region so our temperatures can be extremely hot and humid in the summer months. Will this composting system cope with this? Is there such a thing as being too hot? Also have 5 acres so have a lot of garden green waste. Would you recommend putting through a garden mulching machine before putting into the composter? Sorry for all the questions just wanting to get it right first time around. Cheers
Hi Janey. I'm still quite new to using the Jora composter and am living in Melbourne but I think it would be ok in the Nth Qld heat/humidity. We cut up our garden waste (large leaves/stalks) first so if you already have a mulching machine I'm sure that mulching would help speed up the composting process. Am very happy with the quality of the Jora :)
Hi Janey and thank you for your question. Heat is an optimal aspect of the composting process, so I would say it is more a benefit to the process. I would just recommend making sure your system is placed in a sheltered area away from wind chill to keep temperatures moderated more easily. Living in FNQ you would also want to make sure that it is sheltered from rain, as you do not want to allow too much moisture inside. All in all the Joraform Composter is built to withstand tough environments like Australia, so there should be no problems composting in your climate. Breaking the organic matter down before composting is always a good idea to speed up the composting process as Adele mentioned above, so it definitely would help. Please don't hesitate to contact us at Vitality 4 Life on 1800 802 924 Mon-Fri AEST or by emailing email@example.com should you have any further queries.
Regards, Sarah | Vitality 4 Life
I am looking at purchasing a little pig. On your video it shows the person putting in a scoop of pellet like material. 1 what was the material,2 how often would you have to add this material? Thankyou
Hi Manny, Thank you for your question.
Wood pellets are shown in the video which are great for ensuring you have the right balance in your composter and will also soak up any excess moisture, resulting in amazing compost. Sawdust also works really well. For any composter I would add a scoop of this type of mulch material each time you add waste to achieve optimal results.
When you purchase your Joraform composter we send you a composting start up guide which will give you all the tips and hints necessary for beautiful compost soil production. I hope this helps but please let us know if any other questions. You can also contact us direct on our toll free 1800 802 924 number Monday - Friday 9am-5pm and we would be happy to help.
Thank you, The Vitality 4 Life Team
Hi, I've been using the little pig composter for 4 weeks now, only for vegetable kitchen waste. I add newspaper and cardboard in approximately equal amounts to the food waste but it leaks all the time leaving a dirty pool underneath and it doesn't feel hot inside, also wasps and fruit flies are always in and out of the air vents and there are lots of maggots inside. I'm pretty sure it's assembled correctly as everything is tightly fitting. Should I add sawdust? I turn it several times a day.
Maybe try adding equine pine pellets (a type of horse bedding made of compressed sawdust that you can get from a feed/pet store - cheap and organic) - it will soak up the excess moisture in your compost bin, while adding necessary carbon. This guy explains it really well in his video ---> https://www.youtube.com/watch?v=1FZznkQXZzE
Hi Corina, I would love to send you a composter guide specifically for the Joraform as all of the above indicates your levels of brown/green waste are out - cardboard and newspaper are not ideal to use to balance this as will not breakdown at the same rate as your kitchen waste and not soak up excess moisture. What Amy mentions above is much more suitable.To ensure your details are kept private if you would like to email us via firstname.lastname@example.org we would love to send you a composting guide with trouble shooting etc to ensure you end up with amazing compost and none of the issues you mention. Alternatively, call us on our toll free number 1800 802 924 Monday - Friday 9am-5pm to confirm your email address.
Many Thanks, The Vitality 4 Life Team
I m very intereted in the product.
1.May i know during winter in Rosanna, victoria where temperature around 2-3 degree celsius or below , what could be the temperature within the composter with compost?
2. How frequent do we have to rotate the composter?
3.Is it possible to install a motor to rotate the compoter mechanically?
Hi George, Thank you so much for your question. The Joraform composter has been designed in Sweden with cold weather in mind to ensure consistent composting - even in winter without going dormant. The temperature range you mention is not an issue as the Joraform range contains insulated panels to maintain temperature through all seasons. We recommend that each time you add compost you also rotate the bin to ensure mixed evenly, and this also assists in the breakdown process of the compost and aeration.
The Joraform composter range has been designed to easily rotate even when full using the black handles on the composter. The stand is also designed to provide support for this as takes most of the weight so we would not see a mechanical motor necessary and not something we have investigated due to this.
I hope this helps but please let us know if there was anything further at all, we are also available on our toll free 1800 802 924 number if you would prefer to speak to us directly.
Thank you again , The Vitality 4 Life Team
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