In May 2020, LoanDolphin merged with Joust. Products and offerings remain the same but are now offered under the Joust brand.
The platform pushes brokers to lie to get your business
While the idea of Joust might make sense, the reality is very different.
We were told we had a relatively straightforward application, yet we had very few responses. Off the few responses, most were basically the rate displayed on the lender's website. So if you google the big bank rates or go to a comparator website, it's faster...
We finally got a response with a decent rate from a broker. 1.99%. Except that when the papers came through, it was 2.04%. I called him and he said "I had a similar case before you and managed to get 1.99%, couldn't...
Simple and easy platform to reach out to brokers
Extremely happy with the service provided by LoanDolphin. The process saved me plenty of time and stress.
The brokers I got connected with through the platform made me feel comfortable every step of the way. I highly encourage anyone looking to save money and time to give the platform a go!
Best service from Cici
Cici was very responsive in contacting me, simplifying and making options easy to understand. As a bonus I even got an additional 300,000 Qantas points to fly out on a trip. There were no unexpected costs or additional issues. Very satisfied with the interest rate I got for the loan.
Great experience on all counts
Loved dealing with Nick from day one. He was professional, switched on and always had our best interests at heart. Wouldn't hesitate to recommend him to anyone and we look forward to working with him again in the not too distant future.
Great service from Cici Wang
This is our first home buying experience in Australia and I am lucky to have been able to connect with Cici through a partnership with the company I work for. Cici was on top of the whole process, kept us up to date, we had valuation issues in the beginning but she kept in finding the best bank and product to meet our needs. Out of the team of conveyancers, paralegal and agent that worked to make my home buying experience, Cici was the only one who consistently exceeded our expectations. She helped to make the coordination much smoother during...the settlement process and Cici was the only person in my team of professionals who is flawless. Thanks Cici for working with us for the last three months. It was a long process , but we got there . You made our home buying experience a memorable one and you have been on point the whole time. Really impressive Cici, I will highly recommend you! Cheers, Johanna and Severino Mendoza
Amazing Service and amazing people Fast and most efficient
Customer service is one the best part of this company and knowledge on everything you ask
They go above and beyond there role and very well done for me.
No issues with loan at anytime from starting to end of the process
Super satisfied one of the best people I met in the market for loan processing
Cici and Ranin are the rockstars no less than 5 star Rating
Great single point of comparison
Great customer service, very responsive with quotes within a few hours of submission and great rates for loans. Suggest you only go to this service when you are close to offering.
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