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Joust
4.8 from 74 reviews · View Statistics

Reviews

4.8

4 reviews
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Max Harris - Refinance

published

Max was thorough, informative, friendly and very helpful
I'm so very excited he was able to help me with this.
No extra costs. Max was timely with everything required. Thankyou kindly Max

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateNovember 2019
Loan used forRefinancing
Sohrab

SohrabSydney, NSW

It will help if you have busy life style!

published

Good platform, it helped me connecting to multiple brokers and finding the one I could work with.
I gave four stars only because received so many follow up calls and emails from LoanDolphine despite my clear request for no further follow ups.

Definitely the follow ups are necessary for some cases. This is something that the team can improve on in the customer engagement process.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateMay 2019
Loan used forRefinancing
Johanna and Severino

Johanna and SeverinoGreater Melbourne (Metropolitan), VIC

Great service from Cici Wang

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateAugust 2019
Loan used forFirst Home
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Great single point of comparison

published

Great customer service, very responsive with quotes within a few hours of submission and great rates for loans. Suggest you only go to this service when you are close to offering.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forFirst Home
1 comment
Joust
Joust TeamJoust

Hi, Thanks for taking the time to leave us a review - we really appreciate the feedback! Glad you found value in from our platform service by discovering some great home loan rates!

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