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In May 2020, LoanDolphin merged with Joust. Products and offerings remain the same but are now offered under the Joust brand.
Joust
FrustratedSydney, NSW
- 4 reviews
- 1 like
Waste of time
We have wasted three months of working with a broker, providing all information, compromising on the amount we wanted to refinance and as far as we know provided everything required, only for nothing to progress. Due to the delays, we put a deadline of 31st October to receive a formal loan offer. It is now COB 1st November and we have not heard from the broker, nor received any explanation as to why the loans didn't proceed. Really disappointing.
The concept of Loan Dolphin is very good, but in our case, it was all for nothing.
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Joust TeamJoust
Ranin (CEO) here. We're sorry for the experience you had, I have personally looked into this and have been in touch with you so we can fully understand what happened and take whatever steps we can to ...
Read moreavoid wasting anyone's time. I have also, provided you with a link to rate and review this specific broker about the experience.