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Joust
4.8 from 75 reviews · View Statistics

Reviews

4.8

75 reviews
  • Transparency
    2.0 (1)
  • Customer Service
    4.0 (1)
  • Loan TypeFixed Rate (1)
  • Application Process
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Loan used for
  • Loan Term2 years
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Arnaud

Arnaud

  • 2 reviews

The platform pushes brokers to lie to get your business

published
Transparency
Customer Service
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1 comment
Joust
Joust TeamJoust
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Frustrated

FrustratedSydney, NSW

  • 4 reviews
  • 1 like

Waste of time

published

We have wasted three months of working with a broker, providing all information, compromising on the amount we wanted to refinance and as far as we know provided everything required, only for nothing to progress. Due to the delays, we put a deadline of 31st October to receive a formal loan offer. It is now COB 1st November and we have not heard from the broker, nor received any explanation as to why the loans didn't proceed. Really disappointing.
The concept of Loan Dolphin is very good, but in our case, it was all for nothing.

1 comment
Joust
Joust TeamJoust
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