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Joust
4.8 from 78 reviews · View Statistics

Reviews

4.7

18 reviews
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Arnaud
Arnaud
  • 2 reviews

The platform pushes brokers to lie to get your business

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateJanuary 2021
Loan used forFirst Home
1 comment
Joust
Joust TeamJoust
Professional Partners

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Sohrab
SohrabSydney, NSW

It will help if you have busy life style!

published

Good platform, it helped me connecting to multiple brokers and finding the one I could work with.
I gave four stars only because received so many follow up calls and emails from LoanDolphine despite my clear request for no further follow ups.

Definitely the follow ups are necessary for some cases. This is something that the team can improve on in the customer engagement process.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateMay 2019
Loan used forRefinancing
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Andrew B
Andrew BGreater Melbourne (Inner), VIC

Great Service, Very Helpful advice

published

Thanks to Cici for running through a whole host of options and scenarios and following up with speed and purpose. We are looking forward to a loan that better suites our needs and would happily utilise LoanDolphin in the future.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateMarch 2019
Loan used forRefinancing
1 comment
Joust
Joust TeamJoust

Hi Andrew, thank you for taking the time to provide feedback on your positive experience with us at LoanDolphin. Please feel free to reach out to us again in the future!

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