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Joust
4.8 from 77 reviews · View Statistics

Reviews

4.8

11 reviews
3
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Wayne Taylor

Wayne TaylorMetropolitan Adelaide, SA

Don't need to go anywhere else!

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJanuary 2021
Loan used forRefinancing
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HsH

HsH

  • 3 reviews

Everything was straight forward

published

The staff who helped me were responsive and helpful. They helped make the refinancing process much simpler.

I'd like commend David and Susanna for their help in particular. Thank you for your assistance

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Joust
Joust TeamJoust

We appreciate your great review. So glad we're able to help simplify your refinancing process. We'll definitely pass on your kind words.

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Meg M.

Meg M.Murrumbidgee Region, NSW

Refinancing an investment property

published

How easy it was. Joust took my details and within a week I had some offers to choose from. Love this platform and have already recommended to a few friends.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateNovember 2020
Loan used forRefinancing
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Highly recommended

published

For an online service, I was quite surprised at how effortless the process of switching my Home loan was. Simply advertise what you require and the banks come after you. 5 days from initial enquiry through to settlement. Too easy.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateNovember 2020
Loan used forRefinancing
1 comment
Joust
Joust TeamJoust
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Tony

TonyGreater Melbourne (Inner), VIC

Banks bid for you to join them

published

I highly recommend Joust as they provide financial lenders that bid to have you as their customer. It’s quick and easy and do not worry if your credit rating is poor! Thanks to Joust I refinanced with Bank Of Melbourne within a month and will save thousands per year as a result of getting a great home loan rate!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
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Michael

MichaelGippsland, VIC

  • Verified

Easy, efficient refinancing

published

The process is so easy. The reverse auction aspect is fantastic and well worth it. We get lazy with our automatic systems. We have saved approximately $500 p/wk by looking at our finances and refinancing. The new bank was fantastic to deal with through the whole process. After being with another institute for 32years and them not offering any incentives to continue our relationship, it was a no-brainer.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJuly 2020
Loan used forRefinancing
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Gen

GenBrisbane

  • 2 reviews

Really happy with the service and follow up that we received

published

We were assisted to find the right broker and in turn the right mortgage for us. Can't thank you enough for our positive outcome! We can highly recommend using this service.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
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Max Harris - Refinance

published

Max was thorough, informative, friendly and very helpful
I'm so very excited he was able to help me with this.
No extra costs. Max was timely with everything required. Thankyou kindly Max

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateNovember 2019
Loan used forRefinancing
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Annie Le Cavalier

Annie Le CavalierSydney, NSW

  • 2 reviews
  • 1 like

Top notch service, would highly recommend

published

LoanDolphin exceeded our expectations. The service was so professional and accommodating. They found us a super competitive rate that we were unable to find elsewhere and helped us through every step of the way to get it all settled. Cici even made a Saturday house visit to get the papers signed and provided excellent advice. As a result we now have hundreds of dollars more each week in disposable income. Couldn't rate the service more highly!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Joust
Joust TeamJoust
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