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Joust
4.8 from 77 reviews · View Statistics

Reviews

4.6

7 reviews
4
(0)
3
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1
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Arnaud

Arnaud

  • 2 reviews

The platform pushes brokers to lie to get your business

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateJanuary 2021
Loan used forFirst Home
1 comment
Joust
Joust TeamJoust
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Sreenith K.

Sreenith K.Sydney, NSW

  • 2 reviews

Simple and easy platform to reach out to brokers

published

Extremely happy with the service provided by LoanDolphin. The process saved me plenty of time and stress.

The brokers I got connected with through the platform made me feel comfortable every step of the way. I highly encourage anyone looking to save money and time to give the platform a go!

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
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Yvonne

Yvonne

  • 2 reviews

Best service from Cici

published

Cici was very responsive in contacting me, simplifying and making options easy to understand. As a bonus I even got an additional 300,000 Qantas points to fly out on a trip. There were no unexpected costs or additional issues. Very satisfied with the interest rate I got for the loan.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan Start DateOctober 2019
Loan used forFirst Home
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Great experience on all counts

published

Loved dealing with Nick from day one. He was professional, switched on and always had our best interests at heart. Wouldn't hesitate to recommend him to anyone and we look forward to working with him again in the not too distant future.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
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Johanna and Severino

Johanna and SeverinoGreater Melbourne (Metropolitan), VIC

Great service from Cici Wang

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateAugust 2019
Loan used forFirst Home
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Amazing Service and amazing people Fast and most efficient

published

Customer service is one the best part of this company and knowledge on everything you ask
They go above and beyond there role and very well done for me.

No issues with loan at anytime from starting to end of the process

Super satisfied one of the best people I met in the market for loan processing

Cici and Ranin are the rockstars no less than 5 star Rating

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan used forFirst Home
1 comment
Joust
Joust TeamJoust

Hi Vineeth, Thanks so much for your fantastic feedback! It's wonderful to hear that we were able to make the process of finding the right home loan seamless for you - this is exactly what we strive to do.

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Great single point of comparison

published

Great customer service, very responsive with quotes within a few hours of submission and great rates for loans. Suggest you only go to this service when you are close to offering.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forFirst Home
1 comment
Joust
Joust TeamJoust

Hi, Thanks for taking the time to leave us a review - we really appreciate the feedback! Glad you found value in from our platform service by discovering some great home loan rates!

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