In May 2020, LoanDolphin merged with Joust. Products and offerings remain the same but are now offered under the Joust brand.
Don't need to go anywhere else!
Following a divorce settlement and trying to arrange refinance on my home I was given the run around by a number of mainstream lenders and banks - too numerous to mention.
After almost giving up, my son suggested to contact Joust. Never heard of them but had nothing to lose.
Right from the outset I found extremely helpful staff who not only assisted to finding a suitable lender but also followed to ensure things were going well.
In getting in contact with the lender it actually went better than I thought or expected. Not only got a great rate, ...
Everything was straight forward
The staff who helped me were responsive and helpful. They helped make the refinancing process much simpler.
I'd like commend David and Susanna for their help in particular. Thank you for your assistance
Banks bid for you to join them
I highly recommend Joust as they provide financial lenders that bid to have you as their customer. It’s quick and easy and do not worry if your credit rating is poor! Thanks to Joust I refinanced with Bank Of Melbourne within a month and will save thousands per year as a result of getting a great home loan rate!
Easy, efficient refinancing
The process is so easy. The reverse auction aspect is fantastic and well worth it. We get lazy with our automatic systems. We have saved approximately $500 p/wk by looking at our finances and refinancing. The new bank was fantastic to deal with through the whole process. After being with another institute for 32years and them not offering any incentives to continue our relationship, it was a no-brainer.
Review collected in partnership with Joust
Simple and easy platform to reach out to brokers
Extremely happy with the service provided by LoanDolphin. The process saved me plenty of time and stress.
The brokers I got connected with through the platform made me feel comfortable every step of the way. I highly encourage anyone looking to save money and time to give the platform a go!
Really happy with the service and follow up that we received
We were assisted to find the right broker and in turn the right mortgage for us. Can't thank you enough for our positive outcome! We can highly recommend using this service.
LoanDolphin was easy to use and provided us with some great refinance options. Their communication and follow up was prompt and at a time convenient to me. The brokers we found provided great service.
Exceptional Customer Service from Cici Wang
This was my first experience in applying for a Home Loan and Cici went above and beyond to help me achieve this. She was able to get the job done and execute everything to plan and kept me informed at all necessary times.
From my first initial meeting with Cici, she proved to be more than a capable Broker, she understood what my requirements were, offered me tailored solutions and was able to come up with solutions to my problems when they arose.
She was very helpful at all stages of the Home Loan Application, finding me the best Bank, and ...walking me through step by step what was needed and what was the process, all the way from origination to settlement. I cannot thank her enough. I would recommend her to my friends and family and would use her in the future. Thank you Cici.
Great experience on all counts
Loved dealing with Nick from day one. He was professional, switched on and always had our best interests at heart. Wouldn't hesitate to recommend him to anyone and we look forward to working with him again in the not too distant future.
Beat the banks. LoanDolphin saved us so much money!
An excellent experience. For years we've been with the same bank and now through LoanDolphin we have established an ongoing relationship where we can continue to get the best deal on financing.
While the process was new to me, LoanDolphin gave us a clear map and personal service to guide us along the path in simple steps. We entered our needs once and described what was most important, then waited for the tailored personal bids. Choosing the best rate, the best experience profile and the best solution we saved nearly $20,000 annually.
Now I wish we did that 10 years ago.
Great Experience with World's Best
Excellent service, extremely satisfied with the attention and care we received from Cici and her team. We are greatly tankful for helping us securing our dream home.
If you are thinking of buying a property, go see Ranin or Cici knowing that you are in extremely good hands with World's Best.
Cici is the best!
I'd recommend Loan Dolphin and specifically Cici Wang to anyone who needs mortgage. Cici helped us determine the best product for us and the loan was approved quickly. Well done!
Top notch service, would highly recommend
LoanDolphin exceeded our expectations. The service was so professional and accommodating. They found us a super competitive rate that we were unable to find elsewhere and helped us through every step of the way to get it all settled. Cici even made a Saturday house visit to get the papers signed and provided excellent advice. As a result we now have hundreds of dollars more each week in disposable income. Couldn't rate the service more highly!
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