In May 2020, LoanDolphin merged with Joust. Products and offerings remain the same but are now offered under the Joust brand.
Great single point of comparison
Great customer service, very responsive with quotes within a few hours of submission and great rates for loans. Suggest you only go to this service when you are close to offering.
Fast, effective, easy - pick any 3
Fast and effective service provided by both the brokers and LoanDolphin. I recommend the platform for anyone looking to get a new loan or refinance. The platform saved me plenty of time.
Great service, great way to get access to a lot of lenders
Great support, quick responses.
I had my first offer within an hour.
Brokers have reviews and experience ratings which allow to judge the quality of the future engagement.
You can engage multiple people at the same time which creates great competitive environment.
Good customer service and Cici has been always attentive to my questions and very helpful in delivering the final result. No extra cost. I am ok with the rate for my loan and happy with the arrangement.
Top notch service, would highly recommend
LoanDolphin exceeded our expectations. The service was so professional and accommodating. They found us a super competitive rate that we were unable to find elsewhere and helped us through every step of the way to get it all settled. Cici even made a Saturday house visit to get the papers signed and provided excellent advice. As a result we now have hundreds of dollars more each week in disposable income. Couldn't rate the service more highly!
The services rendered by Cici were exceptional! She was very knowledgeable and patient. Managed to get us the lowest rate on the market. Cici was still helpful after the sale.
Received lots of options
Great service. Received lots of offers to choose from and to further enquiry with if required. Currently progressing an application which looks promising which should save me a reasonable amount of costs per year.
Loan Dolphin good, some lender not good
Loan Dolphin's service is good. They are quite active in connecting me with lenders.
While my experience with Michael Joei from Gateway Bank was pretty bad. After telling me "you can ask anything", they rejected most of my requests, and let me feel they waited there for me to beg them for their good rate. Being arrogant, they do not cater for your individual needs, at all. I would not recommend them to any of my friends from now on.
The level of service I received from the team at LoanDolphin was excellent. They would get back to my questions in the same day.
I felt comfortable every step of the way, thanks to the team and brokers I dealt with. I highly recommend this platform to anyone looking to save money and time when getting a home loan.
Professional agent who provided professional service helped me a lot with my refinancing. Cici explained different products for me just to find the most suitable one. Really appreciated
very efficient and responsive. good job loan dolphin. brokers on the service were also quick to get back in touch
Makes it easy to shop around for a better rate.
LoanDolphin were very helpful in helping us find a better deal when we decided to refinance our home loan. Their platform is easy to use and put us in touch with some great offers. We would definitely recommend them to people looking for a home loan in the future.
'The team at LoanDolphin were helpful and helped me every step of the way. The broker on the platform never wasted time and made sure everything was coming along smoothly as well.
I highly recommend this platform to those looking to get a new home loan or refinance. LoanDolphin has helped me save a lot of time and hopefully a lot of money.
WOW what a service
i was very surprised by the result, got a great loan with the features I wanted, easy to use and not pushy, I felt in total control and informed the whole way, I have recommended this service to many friends.
The loan dolphin website was very user friendly and i was contacted quickly once i made my selection. Once in touch with a broker, he contacted me to go through my requirements to get the ball rolling a few days later. It was great to see all the available loans in one place, along with contact details on the site.
Great service. Easy to use and resulted in a better deal on my existing home loan!
Excellent customer service, eager to help and improve my listing to help me achieve a better result. Received many bids,
Excellent service and friendly staff
Loan Dolphin was extremely quick to match us with suitable mortgage brokers. The service provided by the mortgage broker was very professional and friendly. They went above and beyond to get us a great deal to buy our first home.
The interest rate we received was fantastic and the package deal got us more than we expected.
Overall fantastic service.
I had stumbled across LoanDolphin while surfing the net. Their advertisement caught my eye, along with their low interest rate offers. I did my research, as I am always sceptical of anything on the net, and I found alot of positive feedback on forum's and on independent review's.
So, I sent LoanDolphin the generic info that they require and got the ball rolling.
I was extremely lucky to have Cici Wang as my Refinance Broker. She was amazing!!!! Everything was done so professionally and quickly. All the information required was relevant ...and transparent. Constant communication through e-mail and phone calls. The latest technology. I am not the most tech savvy person in the world, but Cici and LoanDolphin made it so easy. They have these Automated links, wich just make things a breeze. Cici was able to secure me an interest rate of 3.69% with a $1200 rebate from one of the big lenders.
Fantastic service I'd recommend to anyone
Not only was the loandolphin platform extremely simple to use, it delivered exactly what was expected with plenty of great bids from a range of sources. It really helped provide the best loan options available to me with minimal hassle required.
The loandolphin team was also exceptional and went above and beyond to support with any queries.
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