In May 2020, LoanDolphin merged with Joust. Products and offerings remain the same but are now offered under the Joust brand.
Loan Dolphin Platform Excellent
The service provided by the team at LoanDolphin has exceeded all my expectations. I couldn't be happier with how I have been treated.
They were very helpful and patient throughout the process. I couldn't have asked for anything better. I strongly recommend the platform to anyone looking to save time and money while looking for a home loan.''
Good service and follow up from Loan Dolphin reps. Banks are asked to bid for your business which is a great idea
Very happy with the excellent service I received from the first moment I got in touch with the loandolphin team.
They were so helpful and patient. Kept me up to date all through the process. Highly recommend them to anyone who wishes to save some money and slash their home loan by years.
Well served, good service
Very helpful with my everything that I asked for. I would like to thank Mr Mentiz,for all your help it's so much easygoing and very helpful with my everything that I have asked for.
First loan via LoanDolphin, great concept and excellent result
This platform is amazing, Jenel and Haydon was friendly and really took care of the entire process. will definitely recommend to friends and family.
Easy to use site and a personable service agent was available when we ran into a minor technical glitch. The service we received from our broker Max Harris was outstanding. Max understood our needs and helped strategise our loan structure. He is a good communicator and responsive throughout the process and even after we've have settled. We are very pleased with the outcome and already seeing the benefits (dollar savings) of switching banks.
Cici from LoanDolphin has gone above and beyond to ensure the whole refinancing process went smoothly for us, providing a very personalised and professional service. Would definitely highly recommend Cici.
Helpful broker and good rate for loan. Recommend to anyone like to refinances. Need any loan go online LOANDOLPHIN internet.
Loan Dolphin is a simple, easy way to gain access to a variety of mortgage brokers and to compare home loans that would otherwise have been time consuming and difficult. Max Harris at Azura Financial was an absolute pleasure to work with and made the process easy. Highly recommended.
Excellent Customer Service
It has been a very pleasant experience with LoanDolphin and the broker Cici Wang. She has maintained a very high level of customer service with her professionalism during the whole process of loan application up to the settlement date. She even helped us on some stuff which is not originally in her job profile, which has facilitated the whole settlement process. I'll definitely come back to LoanDolphine and Cici if I have any loan needs in the future.
Excellent and knowledgeable mortgage broker
Cici is an excellent and knowledgeable mortgage broker. She did a great job on my refinancing, reducing my interest rate from 4.2% to 3.79% and assisted with a cash out for some renovations. She was very helpful in walking us through the whole process, informing us of all available options and simplifying everything so we are able to understand. Thank you Cici for your recent hard work! I would recommend Cici for her professionalism.
The LoanDolphin service was quick and easy to use and put us onto the right and best deal (through a broker on the site) for our mortgage
Very good service from my broker Cici
was impressed by the amount of communication and commitment I received from my broker Cici. She was very good in explaining my options, made things very easy for me and even looked after my file while away on her Wedding. I am so thankful that she was able to help me refinance my home loan from my old bank NAB to Suncorp and consolidate my debt as well. Thank you very much and I will be recommending you all my friends.
Excellent rate and service
Very happy with the service provided by Ranin from Loan Dolphin and Michael Short who was my broker. I was able to get a very good home loan rate for my refinance. Ranin explained the different offers and go through each one with me. Was a smooth process with Michael in the loan approval and settlement process. Have already recommended to friends and would use them again for sure.
Ranin and Harry from Loan Dolphin were exceptional and extremely knowledgeable when it came to the finance of my loan for my brand new unit in Sydney. After being screwed over royally by Westpac (my bank of 18 years), on the final day of settlement, which was booked between my solicitor and the developers solicitors, the team at Loan Dolphin were able to find me an alternate option with an extremely limited window of opportunity to settle this property. Could not speak highly enough of Loan Dolphin and the team they have there.
Very pleased with my refinance
I am very pleased with the refinance which I recently did using the Loan Dolphin service. The service I received from both Loan Dolphin and the broker was excellent and efficient. I will definitely use this service again.
The most professional service
Loan Dolphin, provided us with several options in a very short time. Each option was answered quickly. We chose a low rate with Ms Jenny Huang from Mortgage House. They worked tirelessly in obtaining approval and finalising our refinance. Loan Dolphin would be our choice again and we can highly recommend them.
Patrick - Central Coast NSW
Highly effective platform
LoanDolphin is a highly effective platform which brings mortgage brokers to you rather than having to compare brokers yourself. A hidden benefit may be that brokers could offer limited volume deals that they wouldn't want to be marketed widely.
Seamless process with excellent communication
Worked with James Zhang (broker) from LoanDolphin. Found James to be very efficient with excellent communication skills and a smoot liaison/interface with the bank - coordinated everything with the bank through to loan settlement and always promptly responded to queries even on weekends/late evenings.
The service is fantastic and the process is very quick. I've received pretty good offers and I'm already applying my new refinance.
I really would recommend Loandolphin to everyone!
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.