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Joyce Mayne Physical store

Joyce Mayne Physical store

3.8 from 12 reviews · View Statistics

Reviews

  • Product Quality
    4.2 (6)
  • Return Claim MadeYes · No (10)
  • Customer Service
    3.4 (8)
  • Warranty Claim MadeYes (0) · No (9)
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Ishkaa

IshkaaAU

  • 49 reviews
  • 44 likes

Had a great experience.

published

I was having a problem with a manufacturer over a warranty. This went on for 2 months, so I went back to JM and spoke to Bella who is the managers PA. Within 24hrs the problem was fixed and my stress level went down quite a few notches. Many thanks Bella.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationTownsville
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Brad

BradNowra NSW

  • 22 reviews
  • 7 likes

Not the best in-store experience

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Daniele G.

Daniele G.South East Queensland, QLD

Just the Best customer service you can ever experienced

published

I am not an easy customer, I'm quite demanding and hard to please. I was looking for a washing machine and I've experienced the best customer service ever by Dan, the Manager, and his team.
I highly recommend to stop by for a chat if you are looking for something, the guys at Joyce Mayne in Maroochydore are Extremely HELPFUL

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMAROOCHYDORE
Warranty Claim MadeNo
Product PurchasedWAW28420
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NoelsA

NoelsAIllawarra, NSW

  • 6 reviews
  • 3 likes

Great service

published

I really like shopping at Joyce Mayne South Nowra. I find it an easy shop to find products, and the staff are always helpful. If they don't have what you want in stock they are always happy to order it in for you. And buying online and picking it up from their warehouse is so easy. I recently bought a freezer online and was able to pick it up within a few hours at the warehouse. There are always enough parking spaces as well

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationJoyce Mayne South Nowra
Warranty Claim MadeNo
Product PurchasedUpright freezer
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Upset

Upset

  • 4 reviews
  • 6 likes

Excellent service

published

I needed an extra fridge for the festive season and Joyce Mayne at Maroochydore provided me with fantastic service (Daniel Clarke) and a great price on a 120l Hisense bar fridge...
I would recommend this store for service and value for money.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedtoday
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Paul Hopwood

Paul HopwoodSouth East Queensland, QLD

Liars!

published

My Son went to Joyce Maine Garbutt to buy a 144hz monitor. That was his 1 requirement. Not being a computer expert he trusted the salesman who sold him an LG 32MP58HQ which IS NOT 144hz! Due to no recordings of the sale I can not prove anything but My Son was clear! 144hz. The 32MP58HQ is only 60hz. Do not trust sales people at Joyce Maine Garbutt!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationJoyce Maine Garbutt
Warranty Claim MadeNo
Product Purchased32MP58HQ
1 comment
Paul Hopwood
Paul Hopwood

Quality of the monitor is actually great but NOT WHAT MY SON ASKED FOR!

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Caro

CaroSouth East Queensland, QLD

  • 2 reviews

Joyce Mayne Chancellor Park service is OUTSTANDING especially from Mitch!The whole team are amazing!!!

published

The team are engaging and welcoming and guide you to where you need to be without being pushy. Mitch had the patience of s saint and helped me get my tv up and running...you deserve a pay rise. You rock!!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChancellor Park Sippy Downs Sunshine Coast
Warranty Claim MadeNo
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Kevin L.

Kevin L.Darling Downs, QLD

Purchase of HP Printer

published

I went to Joyce Mayne Toowoomba to purchase a HP Printer,I had purchased from this store before and the service was good, however this time the salesman must have got out of bed the wrong way. He was most upset that I did not accept the extended warranty for extra cost and when I said my last printer lasted 8 years he said this one won't. I worked in retail for many years and I know some customers can be difficult but in this case I knew what I wanted and was just happy to pay the price and be on my way . Maybe this person needs some help with customer service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationJoyce Mayne Toowoomba
Warranty Claim MadeNo
Product PurchasedHP Office Jet Printer 801
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Carolyn S.

Carolyn S.Sydney, NSW

  • 7 reviews
  • 1 like

We went into the store to see the Dishwasher we wanted

published

The sales rep was OK but he did us a deal as we had done our homework first on the best prices. We also got a cash back from Bosch.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMaroochydore
Warranty Claim MadeNo
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Jacqui M

Jacqui MNorth Queensland, QLD

  • 2 reviews

Excellent service!

published

I bought a lg robotic vacuum from Clint at the domain store in Townsville. I highly recommend Clint he was very knowledgeable and happy to assist in any way he can. He is an asset to your store.

Jacqui Miller

Incentivised ReviewNo
Return Claim MadeNo
Store LocationDomain central Townsville
Warranty Claim MadeNo
Product PurchasedLg R9Master robotic vacuum
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Questions & Answers

Bob

Bobasked

Physical store

do you sell 3D printers and scanners?

1 answer
Reviewer R.
Reviewer R.

Why expect consumers to respond?

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