1 photo
Joyce Mayne

Joyce Mayne (page 2 of 2)

Online store, Physical store
2.8 from 88 reviews · View Statistics
See the Best Appliance Retailers in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Joyce Mayne? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

  • Product Quality
    1.0 (8)
  • Return Claim MadeYes (4) · No (9)
  • Shipping
    1.0 (5)
  • Customer Service
    1.0 (3)
  • Warranty Claim MadeYes (1) · No (12)
Previous
Next

Zero customer service

published

If I'm going to be ignored for ten minutes and then perfunctorily acknowledged as they went past me to answer the phone, I might as well buy online.

Disappointed

published

Went into Joyce mayne Maroochydore to buy a laptop and they only had one more available which happened to be in the back. After purchasing and returning home I turned it on and it had been set up and had a password and everything. Took it back and was told to my face it would take 2 days max to receive a new one but now they are saying it will take a week. The staff member that I returned it to was extremely rude.

leah
leahnowra

do not trust

published

appear friendly but lie directly to your face and laugh when caught out whilst trying to continue their lies. They don't price match either so be prepared to pay top dollar

Worst customer service ever

published

Staff are so rude look like they don't want to be there, too busy sitting on their desks. Never shop at Townsville Joyce Mayne.

Appliance Retailers

Find out how Joyce Mayne compares to other Appliance Retailers

Know better, choose better.

Compare all

disgusting customer service at warrawong

published

Will take your money and sell you damaged goods then its your bad luck. Managers wont talk to you!!! Still waiting for a phone call. Never shop there!!!!

Pathetic customer srevice

published

Ordered a freezer online to be delivered. Heard nothing for two days, rang to complain and was told that there was non in stock locally and it could take a while. Heard nothing for another week - rang again and was told that there is no stock in Australia and they could not provide an ETA when this may change. I would not have ordered this in the first place if the website had have said out of stock. They have charged my CC too. TERRIBLE! Do not deal with this company!

Eileen N
Eileen N
  • 2 reviews
  • 4 likes

worst customer service EVER!!!

published

Bought a queen mattress. We sank into it during the night. The indentations stayed in the mattress all day. Went back to the store to ask what we could do about it and they were so rude I ended up in tears. Absolutely useless. I have never set foot in their store since.

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
Paul H
Paul HIllawarra, NSW
  • 12 reviews
  • 12 likes

Spent $2000 On Order For Dishwasher And Washing Machine Then They Forgot About It.

published

Ordered a dishwasher and washing machine from [name removed] at Joyce Mayne Warrawong paid for it and was told they would ring me the next day. A week later they forgot about the order and now claim that it will be delivered next Tuesday. What has happened to good service. Last time I bought from Joyce Mayne unless they are nearly giving it away. Nov 11 - went back looking for a Epson printer, they were $100 cheaper than everyone else, brought it home.

Sales staff need training in AV

published

Sales staff sold me wrong equipment for what I required. Then found the correct equipment.
Returned to Joyce Mayne for a refund they hit me with in store credit and not a refund. Well if your salesman had a clue and knowledge I wouldn't have purchased this product so therefore should be granted a refund. Manager obviously has no regard for customer service just pointed at a sign by front counter. Some ridiculous indoor policy procedure about no refunds. Then ranted about policy and procedures. Then once I found something at counter he wanted to carry on with argument. I would strongly suggest [name removed] you find a new career as customer service isn't a strong point of yours

Appliance Retailers

Find out how Joyce Mayne compares to other Appliance Retailers

Know better, choose better.

Compare all

would never recommend or purchase anything from them again

published
Mark H.
Mark H.Darling Downs, QLD
  • 3 reviews
  • 2 likes

Extremely poor service.

published

Item stopped working within 12 months. Joyce Mayne would not replace or even arrange repair.
Don't buy from them!
Go to Harvey Norman or Good Guys.

Dean D
Dean DNorth Queensland, QLD
  • 4 reviews
  • 5 likes

Did not honor a warranty

published
Appliance Retailers

Find out how Joyce Mayne compares to other Appliance Retailers

Know better, choose better.

Compare all
Nigel
NigelSydney, NSW
  • 2 reviews

poor service at its best....never order from this place

published

see it for your self , call customer service on Call 02 9763 6893 and press 3.

they donot have ex stock of the items on their online catalog. sort of cheaters

Zoeystar
ZoeystarTownsville, Queensland
  • 5 reviews
  • 4 likes

Poor service, kinda shocked

published

I don't know what to say other then horrible customer service!!!!, can tell staff didn't want to be there nor help you in any real way, ended up just walking out, won't ever shop there again, was really upset with it all.

Live Laugh Love Be Happy
Live Laugh Love Be HappyWide Bay-Burnett, QLD
  • 3 reviews
  • 1 like

Asked for information, Gven a product which "is perfect"

published
Page 2 of 2

Other Appliance Retailers

See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.