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Joyce Mayne
2.8 from 88 reviews · View Statistics
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Reviews

  • Product Quality
    4.8 (4)
  • Return Claim MadeYes (0) · No (7)
  • Customer Service
    4.2 (5)
  • Warranty Claim MadeYes (0) · No (6)
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Ishkaa
IshkaaAU
  • 51 reviews
  • 49 likes

Had a great experience.

published

I was having a problem with a manufacturer over a warranty. This went on for 2 months, so I went back to JM and spoke to Bella who is the managers PA. Within 24hrs the problem was fixed and my stress level went down quite a few notches. Many thanks Bella.

Customer Service
5/5
Incentivised Review No
Daniele G.
Daniele G.South East Queensland, QLD

Just the Best customer service you can ever experienced

published

I am not an easy customer, I'm quite demanding and hard to please. I was looking for a washing machine and I've experienced the best customer service ever by Dan, the Manager, and his team.
I highly recommend to stop by for a chat if you are looking for something, the guys at Joyce Mayne in Maroochydore are Extremely HELPFUL

Product Quality
5/5
Customer Service
5/5
NoelsA
NoelsAIllawarra, NSW
  • 6 reviews
  • 3 likes

Great service

published

I really like shopping at Joyce Mayne South Nowra. I find it an easy shop to find products, and the staff are always helpful. If they don't have what you want in stock they are always happy to order it in for you. And buying online and picking it up from their warehouse is so easy. I recently bought a freezer online and was able to pick it up within a few hours at the warehouse. There are always enough parking spaces as well

Product Quality
5/5
Customer Service
5/5
Upset
Upset
  • 4 reviews
  • 6 likes

Excellent service

published

I needed an extra fridge for the festive season and Joyce Mayne at Maroochydore provided me with fantastic service (Daniel Clarke) and a great price on a 120l Hisense bar fridge...
I would recommend this store for service and value for money.

Incentivised Review No
Return Claim MadeNo
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Caro
CaroSouth East Queensland, QLD
  • 2 reviews

Joyce Mayne Chancellor Park service is OUTSTANDING especially from Mitch!The whole team are amazing!!!

published

The team are engaging and welcoming and guide you to where you need to be without being pushy. Mitch had the patience of s saint and helped me get my tv up and running...you deserve a pay rise. You rock!!!

Product Quality
5/5
Customer Service
5/5
Kevin L.
Kevin L.Darling Downs, QLD

Purchase of HP Printer

published

I went to Joyce Mayne Toowoomba to purchase a HP Printer,I had purchased from this store before and the service was good, however this time the salesman must have got out of bed the wrong way. He was most upset that I did not accept the extended warranty for extra cost and when I said my last printer lasted 8 years he said this one won't. I worked in retail for many years and I know some customers can be difficult but in this case I knew what I wanted and was just happy to pay the price and be on my way . Maybe this person needs some help with customer service.

Product Quality
4/5
Customer Service
1/5
Jacqui M
Jacqui MNorth Queensland, QLD
  • 2 reviews

Excellent service!

published

I bought a lg robotic vacuum from Clint at the domain store in Townsville. I highly recommend Clint he was very knowledgeable and happy to assist in any way he can. He is an asset to your store.

Jacqui Miller

Incentivised Review No
Return Claim MadeNo

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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

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David
DavidSydney

Really care about their customers

published

I had an issue with an item purchased online. I telephoned their Call Centre and only waited a short time in a queue. The agent took time to understand the issue and quickly resolved it. In a era where long wait times and untrained call centre agents are too common, it was an absolute pleasure to be treated by the Joyce Mayne Called Centre in a quick and courteous way.

Rick H.
Rick H.Darling Downs, QLD
  • 3 reviews

These Folk Will Go The Distance For You!

published
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Excellent Customer Service.

published

We bought a 75" TV , Jason served us , We explained what we wanted, and took us straight to the product, he answered all of our questions, and made it all very clear and understandable to 2 Techno Phobic people like us.
He went above and beyond in his great Customer Service, We will definitely return.
We also bought a power Board and a Sandwich Maker.
He made our Shopping experience enjoyable .
Thank you
Virginia Harwood

Cheffanie
CheffanieMetropolitan Adelaide, SA
  • 14 reviews
  • 16 likes

Great customer service

published

I bought a Heart Rate monitor ( that everyone had out of stock). The store that was supposed to supply it had run out, but rang me and advised they were getting it from another store, so it would be slightly delayed in arriving. They kept in touch and advised it was ordered and when it was on its way.

Ray
RayTownsville

Great service in Townsville

published

Received great service when purchasing a television yesterday at store. Salesman was really helpful Delivery was also perfect.
Thank you

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Excellent customer service.

published

Went to Townsville Joyce Mayne and had excellent customer service for the second time from the same salesperson, Stephen Bennett, highly recommend this guy.

Gwenda June
Gwenda JuneSunshine coast
  • 6 reviews
  • 5 likes

Quality service

published

The service we received was outstanding with understanding our needs. The salesperson was friendly and professional. We like to purchase in the store so that we have the personal touch and the ability to see products side by side. Having a salesperson makes the purchasing process so much enjoyable for us.

Halo
HaloCurrimundi
  • 2 reviews

Magnificent service

published
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Questions & Answers

Bob
Bobasked
Physical store

do you sell 3D printers and scanners?

1 answer
The Reviewer
The Reviewer

Why expect consumers to respond?

Val.S
Val.Sasked
Online store

I would like to purchase filter cartridge for Trent & Steele desktop water cooler.
Please advise if it is available and cost.

No answers
Mary
Maryasked
Online store

Hi my names Mary I recently purchased a Asus 14inch laptop online I would like someone to help me plz.

1 answer
I.P. Daily
I.P. Daily

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