Had a great experience.
I was having a problem with a manufacturer over a warranty. This went on for 2 months, so I went back to JM and spoke to Bella who is the managers PA. Within 24hrs the problem was fixed and my stress level went down quite a few notches. Many thanks Bella.
Just the Best customer service you can ever experienced
I am not an easy customer, I'm quite demanding and hard to please. I was looking for a washing machine and I've experienced the best customer service ever by Dan, the Manager, and his team.
I highly recommend to stop by for a chat if you are looking for something, the guys at Joyce Mayne in Maroochydore are Extremely HELPFUL
I really like shopping at Joyce Mayne South Nowra. I find it an easy shop to find products, and the staff are always helpful. If they don't have what you want in stock they are always happy to order it in for you. And buying online and picking it up from their warehouse is so easy. I recently bought a freezer online and was able to pick it up within a few hours at the warehouse. There are always enough parking spaces as well
I needed an extra fridge for the festive season and Joyce Mayne at Maroochydore provided me with fantastic service (Daniel Clarke) and a great price on a 120l Hisense bar fridge...
I would recommend this store for service and value for money.
Joyce Mayne Chancellor Park service is OUTSTANDING especially from Mitch!The whole team are amazing!!!
The team are engaging and welcoming and guide you to where you need to be without being pushy. Mitch had the patience of s saint and helped me get my tv up and running...you deserve a pay rise. You rock!!!
I bought a lg robotic vacuum from Clint at the domain store in Townsville. I highly recommend Clint he was very knowledgeable and happy to assist in any way he can. He is an asset to your store.
Really care about their customers
I had an issue with an item purchased online. I telephoned their Call Centre and only waited a short time in a queue. The agent took time to understand the issue and quickly resolved it. In a era where long wait times and untrained call centre agents are too common, it was an absolute pleasure to be treated by the Joyce Mayne Called Centre in a quick and courteous way.
- Joyce Mayne
These Folk Will Go The Distance For You!
Oh No! My LG Fridge/Freezer Died.....but ONLY after 17 yrs continuous, trouble-free service.....Panic Stations, food thawing, urgent solution required. A phone call to The Team at Joyce Mayne Toowoomba and their Fridge Specialist was on the line, "Mate, I'm stock-taking, but come straight in, and I'm only too happy too help...ask for Scott." And he was and he did!!! I bought an updated LG Fridge/Freezer side-by-side, similar too the one that had died. In 17 yrs it has received a terrific face-lift, but with all the features even more improved a...nd Half the price of the one it replaces. It has a great warranty and at a great price, thanks to Scott & The Team at Joyce Mayne...all credit where it is due AND a big thumbs up to LG for a great product. I can only hope for the same long trouble-free service-life as the product it replaces. Great store, like products grouped together and knowledgeable staff, my second excellent experience, product purchasing at Joyce Mayne Toowoomba, thanks to staff.
Excellent Customer Service.
We bought a 75" TV , Jason served us , We explained what we wanted, and took us straight to the product, he answered all of our questions, and made it all very clear and understandable to 2 Techno Phobic people like us.
He went above and beyond in his great Customer Service, We will definitely return.
We also bought a power Board and a Sandwich Maker.
He made our Shopping experience enjoyable .
Great customer service
I bought a Heart Rate monitor ( that everyone had out of stock). The store that was supposed to supply it had run out, but rang me and advised they were getting it from another store, so it would be slightly delayed in arriving. They kept in touch and advised it was ordered and when it was on its way.
Great service in Townsville
Received great service when purchasing a television yesterday at store. Salesman was really helpful Delivery was also perfect.
Excellent customer service.
Went to Townsville Joyce Mayne and had excellent customer service for the second time from the same salesperson, Stephen Bennett, highly recommend this guy.
The service we received was outstanding with understanding our needs. The salesperson was friendly and professional. We like to purchase in the store so that we have the personal touch and the ability to see products side by side. Having a salesperson makes the purchasing process so much enjoyable for us.
I am totally amazed at the level of service I receive every single time I am needing to go to Noyce Mayne to get something done. No pressure ever to buy anything . The staff are smiling and helpful bright and positive in their approach towards me . I don’t go in all that often but they know who I am and how best to help
Me. As I mentioned there is never pressure to buy things I do not need. They point out things that make my purchase better and have my best interest on their mind. Not their best interest. That is awesome for a business these d...
Consistent Exceptional Service -Joyce Mayne Townsville
Thank you Ryan & Staff particularly Corey, Steph & Hayden for their excellent service, on all occasions. We bought (in Feb '18) an LG 7.5kg top loader that malfunctioned within a week. That was replaced, without question, by the same model (our choice). That one also malfunctioned after 3 weeks. So, we did our R&D & decided on a Fisher&Paykel 7kg Top Loader. Phoned Joyce Mayne & they couldn't do enough for us. No questions asked & they took back the LG & we received the Fisher&Paykel on the same day as the phone call!! WOW! And, they gladly pr...iced matched with The Good Guys at nearly a $150 cheaper...with an $8 refund in our pocket, to boot!! Now that is SERVICE!! We also bought a Bosch Readyy'y Lithium Ion Vac, after the fact, from them (which is working just perfectly) & we are super happy with it. They also price matched this to The Good Guys & dropped that price even lower. They also have far superior extended warranty deals (in comparison to any other retailers) on these goods making the deals even more attractive. So, do yourselves a huge favour & consult with Joyce Mayne if your in the market for any type of Home appliances. They will ensure you get the best deal & then some, coupled with truly sincere, exceptional customer service. This is such refreshing change from the truly bad service you experience at most other like Townsville retailers. Well done Joyce Mayne....keep up the good work. It's very much valued : )
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