2 questions from our users
I am thinking of buying the rectangle trampoline (with no enclosure) for a Christmas present and I have a few questions. How easy/hard is it to put together? (I am on my own, so I'm hoping for easy.) Is it delivered in wrapping so my daughter can't see what's in the box? Does someone need to sign for it on arrival and can it be left in my carport? Thank you.
Hello JCool, thanks a lot for your enquiry. The rectangle trampolines are extremely easy to assemble, and will likely take you 30 minutes to put together. The boxes are made of strong brown cardboard with printing on the side: Jump Star Rectangular Trampoline 7x10ft (for example) You could perhaps have it delivered to a neighbours or parents address to avoid your daughter seeing the cartons? We send tracking information via email, so you can log into the courier website and track your items location, making it very easy to see the estimated delivery day. You can also contact us and the courier to confirm exact delivery dates. We ask the courier to leave the parcels whether you are home or not. This avoids unneccesary re-delivery fees. Please feel free to call our friendly staff on 0893585660 as we would be more than happy to answer all your questions and have a chat about everything to you! Thanks so much.
Great. Thanks. I'll see if the neighbor is ok with having it delivered to his house.
Will the rectangular trampolines (with no enclosure) stand up on their sides? At least 50% of the use of our current trampoline is for soccer goals and rebounds when it stands up on its side.
Hi SB SA
Thanks for your message. Our "Retro" style trampolines are able to stand on their sides for storage (or as soccer goals!) however the rectangle trampolines are not suited to this. The rectangle trampolines have a different leg structure, so they are able to attach an enclosure to them if needed, but the Retro trampolines aren't suited to attach an enclosure.
Please feel free to call our warehouse on 08 93585660 if we can explain in further detail. Thank you! Deena - JS Team.
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