4 questions from our users
Hello, Lucy again,
its has been one month of having the 8 by 12 trampoline and it's still squeezing. It's very loud and is starting to annoy neighbours, our daughter is also quite upset as she cant use the trampoline to its full ability and enjoys it without feeling guilty about annoying people. She is disbelief. she has been waiting for this for many years and it's just disappointing to see her saddened towards something she was looking so ford to. Please help us!
We are terribly sorry to hear that you are having issues with sqeaking on the trampoline. All freshly dipped galvanised steel does tend to squeak, however it does subside with time and use of the trampoline.
Please can you contact us via email at: firstname.lastname@example.org or by phone on (08) 93585660 so that our friendly customer service team can assist in more detail.
Hey we have just purchased the 8 by 12 trampoline, and my daughter loves it. But it is quite loud with the squeezing of the springs. What should I do or if it’s a time issue how long with it take for the squeaking to be gone if she plays on it every day?
Thanks for getting in touch with us. Freshly dipped galvanised steel does tend to squeak a bit, however usually subsides with time, and use of the trampoline.
You are welcome to send some images of the installation of the frame and springs so that we can check that your trampoline is installed correctly.
If you have any concerns whatsoever, please contact our customer service team on 08 93585660 or email us at email@example.com
We hope your family is loving the new trampoline!
Hi how much for an 8’ x 12’ with all the netting etc please
8ft x 12ft Rectangle Trampoline with Enclosure $750
Hi Kevin, and thanks Amy for answering Kevin's question! Our 8x12ft trampolines with enclosure are $750 and currently come with a free water spray kit, a free basketball hoop set and a free ladder! Please feel free to call our friendly sales team on 08 93585660 if we are able to help with anything at all! Many thanks
Looking to purchase a rectangular trampoline. Previously had a round one (not from this provider) that the mat has disintegrated after 3 or 4 years in the QLD sun. Just wondering how the Jump Star mats are holding up? How much are replacement mats?
I know my family members have had no trouble with the mats - we are in Tassie! They have had theirs just over a year now and mats are like brand new. Not sure on replacement price. Maybe check out jumpstart website :)
Hi .. Only had ours a couple of months. All good so far .
Our Mats will last around 3-4 years in full sun.
They are $95.
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