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Jump Star Round 12ft

Jump Star Round 12ft

4.0 from 7 reviews · View Statistics

Reviews

4.0

7 reviews
4
(0)
3
(0)
  • Build Quality
    4.7 (3)
  • Value for Money
    5.0 (3)
  • Safety
    4.7 (3)
  • Ease of Assembly
    5.0 (2)
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Sue Wilson

Sue WilsonPerth, WA

Perfect Fit

published

My boys used the trampoline all the time so I had to replace the mat due to ware and tare, it was great that I was given instructions on how to measure my trampoline mat and replacing it with the new mat was so easy too.

Purchased in February 2020 at Jump Star Trampolines.

Build Quality
Value for Money
Safety
Ease of Assembly
Main User(s)Child (5 - 11)
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1 comment
Jump Star
Deena A.Jump Star

Hi Sue, Thanks for the great feedback! Much appreciated!

The reviewer stated that an incentive was offered for this review

Taryn

TarynPerth, WA

  • 2 reviews
  • 1 like

Trampoline 12ft round

published

Just replaced the padded matting for out 12ft Jump Star trampoline. Perfect fit and easy to install. Many more years of jumping to come as the kids grow.

Customer service was second to none.

Purchased in January 2020.

Build Quality
Value for Money
Safety
Incentivised ReviewNo
Main User(s)Child (5 - 11)
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1 comment
Jump Star
Deena A.Jump Star

Hi Taryn,
Thanks for your feedback. We are so glad to hear the parts were easy to install. We hope you and your family are enjoying the trampoline. :D

Holly m

Holly mPerth, WA

  • 2 reviews
  • 2 likes

Replacement Pads and net for our old 12ft trampoline.

published
  • Thumbnail
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Purchased in April 2019 at Jump Star Trampolines for $150.00.

Build Quality
Value for Money
Safety
Ease of Assembly
Main User(s)Child (5 - 11), Child (12 - 18) and Child (Under 5)
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1 comment
Jump Star
Deena A.Jump Star

Hi Holly, that is fabulous to see your trampoline looking so snazzy again! We make parts to suit not only our trampolines, but other brands as well. We appreciate you letting us know how happy you are! Thanks so much!

The reviewer stated that an incentive was offered for this review

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Great product, terrible customer service

published

My mother and I visited jumpstar today to exchange a 12ft mat as it didn't fit our trampoline. We followed the instructions concerning how to measure your trampoline to get the correct size mat, however we made a human error and asked for some advice. The man that served us was extremely rude, he treated us like we were stupid, saying the instructions were there to stop these things from happening. He disempowered us, he was very condescending, and I was just gobsmacked that an owner of a company talks to a customer like that. Very disappointing. Besides this, the product is fine. I don't think we will be visiting again any time soon.

Round Replacement Mat

published

The mats appeared to be good quality. But they lasted only until their first winter... with a bit of rain and a bit of sun, now 1.5 years later the pads are no longer foam- they're just mush, inside a relatively intact outer. I guess they still cover the springs. But I was very disappointed, as they are sold in Australia and ought to be better able to withstand a bit of sun and rain. I recently asked for a replacement or refund, but was only offered free shipping if I paid for a new set (as they're older than 12 months). I definitely wouldn't buy these again.

Gary R

Gary RPerth

Easy to deal with, brilliant product

published

We Have bought a 12 foot round trampoline and they look and feel sturdy and the netting is looks awesome answer.

Emma

EmmaPerth, Western Australia

Fantastic Product and Customer Service.

published

I have nothing but the highest regard for Jump Star products and the fantastic staff. They were very easy to deal with, helpful in every way possible and delivered a fantastic product. We bought the 12ft round trampoline, which is perfect and my boys just love it. If only every shopping experience was like this one! Keep up the great work.
Huge Thank You Jump Star!! :)
Wonderful item, excellent customer service!
Nothing at all!

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Details

Compare all 12 Jump Star Round
CategoryTrampolines
Price (RRP) $625.00
ShapeRound
Safety WallsNo
Max User Weight 150 kg
TypeAbove Ground and Coil Springs
Spring Count72 springs
Dimensions
Width 365 cm
Mat / Frame Height 89 cm
Depth 365 cm
Release dateNov 2012
Compare all 12 Jump Star Round

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