Jump Star Trampolines

Jump Star Trampolines

 Verified
Jump Star Trampolines
4.8

67 reviews

PositivevsNegative
96% · 643 · 4%

Reviews

67 reviews
Christine
ChristinePerth, WA2 posts
 

Great service awesome advice

Great advice, great service, they are very friendly. We were give options regarding repairing our trampoline at affordable prices. We were assisted with all our enquires. Thank you JumpStar for you help. Show reply
Kate
Kate
  Fair Incentive

Easy to buy

The whole process was efficient. The trampolines were set up with sizes and prices clearly displayed, purchase was quick and the boxes were brought to the car efficiently. All up about a 15 minute process, including getting kid's agreement on the size! Show reply
Tamara H.
Tamara H.
  Fair Incentive

The trampoline is awesome. The service was great. The price was cheap and my kids are over the moon

This was our first time buying from Jump Star and we were so surprised at how low the prices were and we ended up buying a new trampoline right then and there . Our kids were over the moon and were out the door and on the trampoline jumping with so much excitement. Happy to say it’s kept them off their phones and game consoles asince putting it up and giving them the much needed exercise they have been missing out on. Also the staff were extremely helpful and friendly. So thanku. Show reply
ginetta b.
ginetta b.Perth, WA
  Fair Incentive

Great product at great price

Excellent quality replacement parts. My daughters said “this is the best” when our old trampoline was revamped to new again with these great products at an affordable price. We can’t fault the product quality, price or the excellent service provided. I would highly recommend Jumpstar for all your trampoline needs. Show reply
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Linhoven
LinhovenPerth, WA
  Fair Incentive

Great price and top class service

Staff were incredibly helpful with assisting us in the parts we needed and the price was the best we'd found by some margin. Product was of a very high quality. I cannot recommend Jump Star enough, I am a very happy customer. Show reply
Jules
JulesPerth, WA
  Fair Incentive

Exceptional service

Staff at the desk were very friendly and helpful, went above and beyond to make me as a customer happy. Different options were given to parts and products that I needed. Show reply
Natasha R.
Natasha R.Perth, WA
  Fair Incentive

Best price, amazing service

Staff were friendly and and are pushy, amazing package for Christmas. Would recommend using jump star to my friends and family. Got a bonus store credit. Looking forward to using sprinklers with the hose. Show reply
Ali
AliPerth, WA
  Fair Incentive

Great products and customer service!

We have been using Jump Star Trampolines for our trampoline replacement parts. We find they are great quality and long lasting through all weather types. We recently purchased the Jet Spray Mister/Sprinkler which our kids thoroughly enjoy. Perfect for summer! We have always been met with polite customer service and highly recommend Jump Star Trampolines. Show reply
Prabh
Prabh
  Fair Incentive

This is prefect!

It is very nice and comfortable. My son really liked it. Customer service also really good. I will recommend to everyone for visit here for take your best product.
Thanks a lot for wonderful trampoline. Show reply
Auscan
AuscanPerth, WA
  Fair Incentive

Jump Star Trampoline worth the extra money

I am really pleased with the customer service we received at Jump Star Trampolines. I love that if replacement parts are needed, you can count on the company to provide them and you will get more life out of your investment. Other shops like Big W, Kmart, etc. would not have replacement parts as readily available.

The promotion for the basketball hoop, mist hose, and ladder was a great bonus! Show reply

Sharyn
SharynWestern Australia
  Fair Incentive

Great service and awesome trampolines

We bought our 3 boys a 7 x 10 rectangle trampoline for Christmas. We thought they may be too old for it, but boy do they love it. After helping set it up on Christmas day they have not stopped jumping on it. Money well spent. We loved the helpful friendly staff and the fact that all the trampolines were set up and we could try them out. We also got value for money by receiving a free ladder, basketball hoop and sprinkler system. The best value Christmas present we have bought our children in years. Thanks Jump Star Trampolines Show reply
Taylah M.
Taylah M.Perth, WA
 

My 1 year old is OBSESSED

We bought my 1 year old son the 6ft round trampoline with the net and he loves it. Every morning he says jump jump and we struggle to get him off for daycare and dinner. The netting is perfect for keeping our mind at ease knowing he wont fall off and it is perfect height so he can climb up himself without a ladder. Overall we are extremely happy with the trampoline and it was money well spent when we seen our babys reaction! Show reply
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Kylie W.
Kylie W.South West, WA
  Fair Incentive

Fantastic product and price

We have been using Jump Star for our replacement items for our trampoline and it has been much cheaper than having to purchase a new trampoline. Polite and extremely helpful staff. Show reply
Mandy
MandyPerth, WA
  Fair Incentive Verified

Great Product and Service

I purchased a 12" Round Trampoline with Enclosure a few years back, it has been a great purchase and have only just had to purchase a replacement Mat. Ive always found the staff more than helpful when dealing with them, and the trampoline has provided many hours of enjoyment for my two children. Definitely recommend Jump Star Show reply
Maria45
Maria45Perth2 posts
  Fair Incentive

Brilliant Trampoline

Purchasing a jumpstar trampoline has been a fantastic decision for our family. It is excellent quality & our children love it. The customer service received by Jumpstar is commendable. We have had ours for 6.5 years & apart from the replacement of wear & tear items eg. new net & padding, the trampoline still looks great. Their showroom is worthwhile visiting to see the displays of all their trampolines before making a purchase. Show reply
Happy customer
Happy customer
  Fair Incentive

Excellent customer service!

After many hours researching trampolines online I decided to visit Jumpstar Trampolines to have a look at their products. I was not disappointed. The showroom was amazing everything out and made so you can see exactly the size and quality of the product. Pricing is all visible no hidden costs. The sales lady was great, very knowledgeable and no pressure sale. Once purchased it was all loaded into my car for me. I am yet to make it as it's a Xmas pressie but have been assured it is straight forward and easy to assemble. Excellent customer service, Thank you Show reply
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Adrienne S.
Adrienne S.Perth, WA
  Fair Incentive

Awesome!

Jump star trampolines are brilliant! We have had one for 4 years now and just replaced the net.
We have lots of kids over to play and they just love it. Show reply
Tanya H.
Tanya H.Perth, WA
  Verified

Fantastic quality and great customer service

We bought our 7 foot by 10 foot rectangle jump star trampoline on Saturday 7th September - we went to their warehouse and got to jump on all the different trampolines before picking the one we got.
It was very simple to put together, and when we rang them up to ask a question about installing the springs they were very knowledgeable and friendly. The quality of this trampoline is what sets it apart from the rest - it’s very bouncy and you can tell that everything is of a high quality.
I’m especially impressed with the free water sprayer kit that came with it - it sprays a mist of water over them. The kids absolutely love it.
Thank you so much
Tanya  Show reply
Chantal
ChantalPerth, WA2 posts
  Fair Incentive

Great replacement parts and customer service!

Replacement parts for our old trampoline frame are great quality, it’s like a new trampoline again! The customer service in store was helpful in determining the exact parts we needed. Show details ·  1
Stef
Stef
  Fair Incentive

Great Customer Service

Great Customer Service, we had a great display to view all the tramps and they even let my little one test them out. Made choosing the right one super easy. Great layby options too which always make things easier for most. Show reply
Emma
EmmaPerth, WA3 posts
  Fair Incentive
Hollie
HolliePerth, WA
  Fair Incentive

Excellent product

I bought a 12f round trampoline yesterday my son had so much fun jumping on the demo trampolines while I was doing the paperwork for our new trampoline. Thank you guys for your great customer service you made buying a great trampoline so easy. Show details ·  1
Kenny
KennyPerth, WA2 posts
  Fair Incentive Verified

Very good for exercise

This mini trampoline is so good that I need another one for my wife so that we can exercise together. It’s fun and workout the whole body.

Give it a go and you will experience the fun. Show reply

Kristy F
Kristy F
  Fair Incentive

Fun for the whole family

Great quality trampoline, easy assembly and great customer service. The showroom has a large range of trampolines on display. We bought the 10 foot trampoline with enclosure for our granddaughter and we were very happy with the bonus sprayer, ladder and basketball hoop. Years of fun for the whole family. Highly recommend this trampoline brand. Show details ·  1
Lou
LouPerth, WA2 posts
 

Perfect!!

We recently brought a 8ft x 12ft rectangular trampoline for our 12 year old daughter. She is a tall girl and this size has plenty of room for her to do flips etc. We have had a different brand trampoline before and it was no wear near the quality of the Jump Star Trampoline. We are very impressed at the quality and the service which we received from Jump Star. Defiantly recommend these trampolines. :-) Show reply
Peter
PeterPerth, WA
  Verified

Gifted Trampoline needed TLC

Retired couple gifted us a 13ft trampoline for our Grand-kids. Came with enclosure, however had no ladder and the safety pads needed replacing. was able to get from Jump Star in Cannington Western Australia. Very professional receptionist, most helpful. Visited showroom and was assisted in getting all i needed. Really happy with the service i received. Everything fitted perfectly. many thanks to Deena.

 Show reply

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Grant
Grant
  Verified

Great prices, mega fast delivery and fantastic service

The prices these guys have compared to other available options is so much better. Not only are the prices cheap but the quality is excellent as well. The freight was ridiculously quick, all my goods arrived around 3 days earlier than I had expected. The customer service provided has been fantastic and the bonus gift after purchasing a bunch of stuff was totally unexpected but a wonderful suprise. Would definitely reccommend!

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