Missing Delivery (Only sent me Half of a Trampoline) 4 year old Daughter didn't get a Christmas present this year!!
I ordered the 10ft Jumpflex Trampoline at 2pm on the 11/12/19.
On the 24/12/19 only 1 of 2 boxes was delivered!
So my 4 year old daughter received NO CHRISTMAS PRESENT from me this year!
I rang up Toll couriers to find out where the missing box was. Was transferred to an overseas call center who refused to answer any of my question and would stay dead silent hoping i would hang up. I requested their names and a reference no. of the phone call to make a complaint in regards to their behavior of which they refused to give anything to identify t...
Jumpflex need to use different courier company
We ordered the trampoline and it was shipped quickly from jumpflex, we had read reviews that stated they were great trampolines but that they needed to change from TOLL couriers. Jumpflex please listen to your customers we are lucky we got ours at all!! It was originally supposed to be delivered 2 days ago and wasnt so we called TOLL and they stated they weren't sure why it hasnt been delivered and will have to investigate.
I arrived home this afternoon with my daughter (the trampoline is for her Christmas) and it had been left out the front...
Questions & Answers
My kids want a trampoline that has quite a high bounce and they can do flips on. Is this possible with the 10ft jumpflex?
Yes, certainly! Our Trampolines use a tapered Spring which allows different weight jumpers to get a similar bounce - Springs are great too, as they allow the Jumper to get used to the Springiness which lets them get better and better at getting height and control.
Hi, I noticed the jump flex classic failed the CHOICE safety testing, does the flex range have any additional safety features to improve these test results?
To be fair to Vuly, Jumpflex and all the others tested, That CHOICE safety testing was rigged from the start. They compared all the traditional style trampolines (Springs) by Vuly, Jumpflex, Action and the others vs a Springless Trampoline from Springfree trampoline that got a near perfect score. Of course the Springless trampoline was going to come out on top in the tests, when it is up against spring style trampolines. CHOICE doesn't always conduct their tests thoroughly, or properly.
Is the weave on the safety net now small enough so little fingers cannot get caught?
Hi there, yes that's right - the Jumpflex range now features a softer net, with much much smaller weave holes (7mm or so)
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