Great quality and easy to assemble - can’t fault it!
Our trampoline arrived within a 4 days of ordering. Assembly took around 2.5h with two adults and was really straightforward. We followed the YouTube instructions in conjunction with the paper instructions. We ended up choosing Jumpflex over Vuly and other brands due to its massive 250kg load capacity and 10 year warranty. Most other brands seem to support only a 100kg limit with warranties varying from 3 years to lifetime.
Decided against getting the roof / cover so us big kids (adults) can enjoy the trampoline too.
Loads of fun, especially during lockdown.
Purchased in August 2020 for A$918.00.
JumpFlex Trampoline Flex120
Great trampoline except netting can be hazardous. Fingers can get stuck in the net and with enough force they could possibly break dislocate etc... Otherwise very well made and would buy again if net was corrected.
Purchased in July 2020 for A$699.00.
This Trampoline is fantastic!
I was concerned the 12ft would be too small for my 3 children, but there's plenty of space. As an adult, I also love using it and joining the kids. I was looking for something that wasn't too cheap, but also not going to break the bank. This is perfect! Great quality. We've had it 3 months now, the kids have pulled and bounced on the nets but it's still going strong.
Only thing was when we were assembling it, 'we' accidentally assembled the mat the wrong way around and had to undo it all. So don't do that. It took two of us amateurs 2 hours to assemble, so it was pretty good!
- Trampoline Flex120 Urban (12ft)
- Verified purchase
Great Quality but Safety Net is Dangerous -Teeth, Buttons & Fingers Beware of Net
The trampoline is extremely well built. I love that we can all jump on there because of the large weight limit.
My only concern is the size of the holes in the net. This is something that never occurred to me as a potential safety issue but yes... the safety net is actually a bit dangerous. My daughters very first jump, she was laughing, head back, mouth wide open and as she came down her front tooth went through the net. Thankfully her tooth is still in tact but it was scary for her and us. It has happened twice now. On other occasions...
Excellent quality, good price
Excellent sturdy tramp design. Looks really good. Much bigger than I was expecting. Suits kids of any age. Our whole family of four uses this tramp and I have no concerns about my kids getting hurt. The net even prevented me falling off at least once. Net is really soft. Ladder could be sturdier (three piece design with plastic rungs). We bought the genuine shade cover which is great for sunny days, but it means I can't jump since I would hit my head on the cover. Shade cover is only suitable for little kids. It was a little tricky to assemble (especially stretching the top part of the net to reach all the posts), but my wife and I managed it in the end.
Best trampoline ever!
After so many cheap and nasty trampolines breaking in our backyard, we decided to purchase a Jumpflex trampoline. I was drawn to the extended warranty and the great reviews from others. Our kids love it! The higher weight rating is amazing, my teenage/young adult kids can all jump and still play with the little ones also on there. It is well worth the money!
I got a tracking number but it is not correct. I cannot get a hold of the company via phone or email.
Phone hangs up.. emails not replied to.. wrong tracking number. Please provide a communication option for me it would be nice to be able to track when my delivery is coming.
Very Happy Customer, highly recommended Jumpflex!!!
I ordered the 12ft jumflex trampoline with anchorkit for my 12 yr old boy & 9 yr old girl. They absolutely love it and have not stopped jumping for hours on end.
The Jumpflex team dispatched our trampoline within a day of order...unfortunately our experience with their freight company TOLL was a nightmare. I called Jumpflex and they quickly rectified the problem, within days our trampoline was delivered.
My kids and I assembled the trampoline in approx 2.5hrs, it really was not hard at all to assemble. The hardest part was putting the netting pockets over the poles, I recommend 2 adults being on hand for this (I did manage with the help of my kids).
Love the quality & customer service..Thank you Jumpflex team you have been amazing.
Purchased in April 2020 for A$888.00.
Fantastic trampoline, worth every cent
My 3 boys love this trampoline. We were looking at much more expensive trampolines originally but we feel this is amazing value for money and are so glad we went with it. Staff are amazing and quick to get back to you with any questions you have. We are currently in isolation due to Corona Virus and the trampoline has been a lifesaver. Do not waste money on super expensive trampolines, I promise you will not be sorry if you go with Jumpflex
Four Years on and Still Happy
We purchased our Jumpflex around four years ago for our young kids after looking into our options pretty comprehensively. We are still happy with our purchase! I have helped friends put up some cheaper tramps over the years and am astounded by some of the shortcuts on quality that the other manufacturers take. Our tramp is in full sun so we had an issue with the outer ring of padding breaking apart after around three years however Jumpflex were very responsive and sent out a replacement free of charge. The frame made from quality material with good protective treatment for long life that still looks good after four years.
Purchased in June 2016 for A$899.00.
Looking like it will last. Horrible to setup.
We bought the 12ft tramp for Christmas for the kids (5.5 and 2.5), but decided not to install it until we moved, and am grateful for that decision, I couldn't imagine setting up this tramp twice! The legs were hard to attach to the frame, the foam slid down trying to put the covers on. It was just entirely awkward. Also find that fingers can get stuck in the netting.
Definitely a two person job, one of whom needs to be strong and also tall to attach the net at the top.
At the end we find there are parts leftover, which seem to be rubber feet?
Good trampoline, poor plastic steps
Avoid this company as their plastic steps do not last and this is the second time one of there plastic steps has snapped resulting in my leg being cut! The last time they said it was probably a faulty batch. However plastic is plastic and it will never be as strong as metal. I told them my weight as I am 98kg and they assured me they had been tested to support far higher weights. The rest of the trampoline is great, but no excuse for the steps to break and cause injury.
Until they change to a metal that will not weaken though UV exposure do not trust the steps!
Still amazing 2 years on!
We purchased the 12FT trampoline for my Sons 3rd Birthday. My Husband and Father found it easy enough to put together and has made many children happy over the past 2years. Great bounce and it is all still in fantastic condition with being outside in QLD. My now 5year old still loves it. We also have the slide which is still great also. Now just need to organise a sunshade for this sunny QLD weather! Would recommend the product and customer service is excellent. Great price and value
We purchased the 12ft Trampoline for our two boys (4 and 6 years) for Christmas. Wow! What a great product, we are super impressed. Our boys love it and have spent hours on it already. The quality is exceptional. My husband and Dad put it together in about 1.5 hours. Looks great in the yard and is a great size. Also seems really bouncy and I love the safety features of it. We also bought the slide, basketball hoop and sprinkler which have all been put to good use. So so happy! On another note, the customer service is outstanding, quite ...a rarity these days it seems. I spoke with a gentlemen on the phone when the free shipping code I had wasn't working (turns out it had expired). He went over and above to rectify. Thanks so much we are rapt!
Purchased in November 2018.
- Trampoline Flex120 Urban (12ft)
- Verified purchase
This trampoline is amazing. Ordered on a Thursday night and it was delivered Monday. Easy to follow instructions to assemble (husband and 4 mates took 1.5 hours). My 3 year old loved it for Christmas and jumps for hours every night with my husband (over 100kg) and the trampoline is stable and doesn't move.
Also got the jumpslide and it's a huge plus
We ordered jumpflex over lifespan kids due to weight rating and larger warranty.
Excellent service, easy to put up
I did a lot of research into trampolines, including reviews, build quality, warranties, and weight ratings ( Jumpflex = 250kg). This led me to Jumpflex. I ordered it online just 8 days before Christmas. I followed up on the telephone with the company regarding delivery, as this could not be guaranteed before Christmas, however the gentleman I spoke to said he would contact the factory to see if they could expedite my order. Following tracking I contacted Toll couriers to keep up with delivery. Delivery occurred 4 days prior to Christmas. I cou...ldn’t be happier. Instructions are clear and easy to follow. Construction was straightforward. My 13 yo son has already spent a lot of time on it, and the 12ft is perfect for our yard area. He can easily do his tricks on this size trampoline. Great quality, great service. Happy customer.
5 STAR Trampoline and Customer Experience
I have just over 2 year old twins who started their trampoline experience two days ago. I haven’t been able to get them off!
Customer service has been exceptional.
Putting the trampoline together was very easy and the quality is excellent. The 12ft is perfect.
Perfect value for money and 100% trust in the servicing of any warranty issues should they ever arise.
I have had one of your tramps for a few years now but I have found I am constantly having to pull down the the net over the poles.
The velcro straps are all starting to get brittle and break off.
Have you changed the design to stop this from happening.
Service is excellent
Girls love the tramp. Haven't broken it yet after 8 months and when the 9 year old climbed a pole she tore a Velcro strap and having asked to buy another ...jumpflex shipped a pack out for free. Superb service and the trampoline 12ft. Is a goer! Well made &
Recommended and the price is worth it compared to vuly or others.
October 6th 2018 Update: After a year.
Usually 3 girls on tramp acting like sugared up Bobcats . Combined weight of 130kg and growing. Would've thought safety nets would tear by now but still holding. Qld sun has fade...d safety pads but ok still. I'm currently 103kg and all 4 of us have fun. Will be interesting to see condition after 2nd year has passed but for now were happy to have bought the tramp and have so many happy hours from it. Not one injury by the trampoline but from girls fighting on it.? Many. Laugh out loud nervously.
My daughter loves it
Very impressed with the structure of the trampoline. My husband, myself and my daughter are often on it together with no problems. I did have to deal with jumpflex about a small issue which they were very quick to resolve. Would definitely recommend it to anyone looking for this product.
Questions & Answers
I have had my trampoline for nearly a year now and would like to get the Projam. How difficult is it to install now the trampoline is assembled?
Not hard at all! You'll get a new Instruction Manual for the Projam Accessory also. You will need to take a Net Pole down and swap the Sleeve that covers the foam, and then the Projam attaches by plugging into the top of the Net Pole, there's a Sleeve Pocket with a Pre-made area for that to go on to. I hope that makes sense! The instructions are much clearly, fortunately!
- Conor, Support team
As the support guys have said, it's very easy to install and really no different to having done it on day one, just swap the sleeve over. The only thing to note is that with the ProJam in place the roof (if you have one) doesn't appear to go on. Our roof is still sitting in the box unused because we have the ProJam and I'm not sure if it will ever go on since the kids love playing with balls and the water attachments on there.
Does this have a zip entry door only?
That's correct! We used a high quality zip which is included in the Net Warranty. When shut, the zipper handle is at the bottom of the Netting Enclosure. I do hope that helps!
Hi, I just found out that I put the wrong side of the jumping mat on tge trampoline( which means the side with the tag and print logo is facing down now), does it matter? Thanks.
I’d definitely recommend calling or emailing Jumpflex directly for technical queries like this.
I would say that the way the springs are fitted with the stitching supposed to be on the underside, it may be better to have it installed the correct side up.
It’ll obviously be a pain to take apart and refit, but better to be safe than sorry, and it’ll look better!
Hope this helps.
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