5 questions from our users
We just received our trampoline and cannot get the poles into the net. It is way too tight. Please advise?
We are having the same issue! Have you been able to figure out a way to get the net to fit? I didn't know if there was a certain pattern that would maybe be more helpful than going around in a circle or from one side to the other.
Hi there so sorry to hear!
Try these quick tips:
1. Check the tag above the zip is it the correct net size for the model you have purchased, do they match up?
2. Loosen bolts from the safety net poles this will give a little more room to slip the net over the safety net poles
3. Use second person to lean into the pole while one person is standing on the pad/frame have a buddy push the pole which will create a shorter distance, continue around the tramp
4. Alternate connection of net to poles, like a star (front, back, side to side)
Please send through an email if these tips havent helped assemble your net.
Does shade and basketball goal fit at same time?
Hi Nathan! By loosening one strap on the SmartShade fully, you can have the strap fit over the Projam Hoop. You will have to loosen the bolt on the Projam that changes the angle, and point it downwards. It does prevent Slam Dunks, however!
Conor @ Jumpflex
Does the Jumpflex company finance?
Does the 14ft have a zip to get in or a slide through part?
It just has the one Zipped entrance, however the Slide and Ladder can both fit by the entrance at the same time.
It seems that lots of people have differing levels of difficulty putting up their trampolines. Does Jumpflex provide an option for one of their team to assemble a trampoline as part of the purchase? for a cost of course ;-)
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