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Reviews

4.7

244 reviews
5
(200)
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(30)
3
(7)
2
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Reviewer Photos & Videos

Nice looking

published

Bought this for grandkids 10 & 5 yr...they love it...It took abt 3 hrs to put together. Still cannot get the last pole in net.. maybe we're just wimps....broke off a couple velcro ties probably from pulling on them...But looks great..Bought the projam..its nice as well..I'm very glad I bought it, and hope n believe it will last long time.

Purchased in April 2019 for A$760.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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Great product & outstanding customer service

published

Trampoline is great - love the size, plenty of room for both my children to jump at the same time and big enough to also fit a couple of their friends on at the same time.
Customer service is exceptional - not very often you find this these days!

Purchased in December 2015 for A$899.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11) and Child (12 - 18)
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Great service

published

We purchased this trampoline for my daughters birthday!!! She absolutely loved it along with all the other neighborhood kids. Our neighborhood had a strong windstorm which ended up causing damage to the trampoline ( flew in the air and flipped over). Jumpflex went above and beyond to get the parts for me at no additional cost. Thanks JumpFlex

Purchased in April 2019 for A$700.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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Jenna

JennaNorth-West & West coast, TAS

LOVE IT!

published

Purchased in November 2018.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11) and Child (Under 5)
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Steph

StephSydney

  • 8 reviews

Absolutely outstanding after care customer service!

published

I 1000000% recommend this company not only is the trampoline good quality the after care service is fabulous!! 10 stars to that, very kind company not only after your money but after your satisfaction.
My kids love it and adults can go on too. They have all the accessories and ride there little bikes in it also haha so versatile. Thanks again to all the lovely staff / team at jumpflex.

Purchased in May 2018 at Jumpflex.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult, Child (5 - 11), Child (12 - 18) and Child (Under 5)
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Digby

DigbySydney, NSW

  • 4 reviews

Good for the kids

published

I bought the Classic-100 city 3 years ago. It is still in good condition, netting is still intact and mat is fine.
It's a good trampoline, I liked it because the netting and padded mats protected you from the springs.
My daughter loved it, she was 10 when we first got it.

It was a good price and had the safety features I was after

I would recommend it to others

1 comment
JumpFlex
Jumpflex T.JumpFlex

Really great to hear the Trampoline fit your needs! If you do need any Support at all, don't be shy to get in touch with the team. Cheers!! Conor @ Jumpflex

Adam

AdamHobart

Fantastic product, Fantastic service!

published

Purchased the Jumpflex 140 foe my children for Christmas after seeing positive reviews. Also purchased the ProJam basketball attachment shortly after the initial purchase. Set up was simple and took the 2 hours as stated (2 men assembling). Had an issue with a broken graphite rod after a short period with the ProJam and contacted Jumpflex direct. Within a couple of days I received a response and delivery notification for a new set of rods at no charge. Both the trampoline and ProJam are fantastic products and I cannot fault the after sale service. I would happily give 6 stars if I could.

1 comment
JumpFlex
Jumpflex T.JumpFlex

We are sorry that you had the issue in the first place!! Very glad to help out any way that we can. Thank you, and I hope the kids love the Trampoline! Let us know if you need help with anything else at all.

Conor @ Jumpflex

Smurfette

SmurfetteSouth East Queensland, QLD

  • 19 reviews

So far, Great

published

Its sturdy and stable, but very early days, we will see what is like in a couple of years. Wow. It takes a bit of time to put together, but that's expected of any trampoline, we love the design and it's easy to clean, just hose off. I love it that my son can just grab the net and lean on it full body weight, very good quality.

Amy H

Amy H

  • 2 reviews

Amazing find!

published

This trampoline is amazing. Ordered on a Thursday night and it was delivered Monday. Easy to follow instructions to assemble (husband and 4 mates took 1.5 hours). My 3 year old loved it for Christmas and jumps for hours every night with my husband (over 100kg) and the trampoline is stable and doesn't move.

Also got the jumpslide and it's a huge plus

We ordered jumpflex over lifespan kids due to weight rating and larger warranty.

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Bec W

Bec WMetropolitan Adelaide, SA

  • 2 reviews

Excellent service, easy to put up

published
1 comment
JumpFlex
Jumpflex T.JumpFlex

Awesome customer service

published

I contacted Jumpflex via email regarding a warranty claim. I sent the email late Tuesday evening and had a response first thing Wednesday morning with a reference number showing the part has already been sent out to me. Awesome service and if you are thinking about purchasing a trampoline I would highly recommend Jumpflex!

JLJ

JLJHobart, TAS

  • 2 reviews
  • 2 likes

5 STAR Trampoline and Customer Experience

published

I have just over 2 year old twins who started their trampoline experience two days ago. I haven’t been able to get them off!
Customer service has been exceptional.
Putting the trampoline together was very easy and the quality is excellent. The 12ft is perfect.
Perfect value for money and 100% trust in the servicing of any warranty issues should they ever arise.
Highly recommended

1 comment
JumpFlex
Jumpflex T.JumpFlex

Thank you so much for your feedback!! We really love when we get it right, and it sounds like everything has gone great this time. Remember you can always contact us for Support if you do need help anytime. Thanks again!
- Conor @ Jumpflex

Awesome trampoline but mind bogging sunshade design

published

Love the trampoline! Looks great and of good quality.
But the sunshade collects rain water : ( and also tend to fray easily. Adults have to get on it to help drain the sunshade after it rained to avoid tear to the sunshade. Could not believe both products are of the same company. Can't Jumpflex borrow some ideas off other sunshade designs??

1 comment
JumpFlex
Jumpflex T.JumpFlex

We have a brand new design for the Jumpflex SmartShade coming around Jan 2019 - if you can email us your Name and Order details I can help out with getting you a replacement! -Conor

AaronH

AaronHKilsyth

Excellent Trampoline

published

We have three children (6 to 13) who love the new trampoline. We love knowing that all five of us can go on the trampoline at the same time safely and play together knowing that this high quality unit will handle the weight. The extra basketball kit is an awesome addition but the best thing so far is the water sprayer. On those hot summer days playing outside with water is great for all ages!

1 comment
JumpFlex
Jumpflex T.JumpFlex

That's fantastic! We hope the Family gets years of happy bouncing in, thanks for the review!

Good tramp

published

Hi
I have had one of your tramps for a few years now but I have found I am constantly having to pull down the the net over the poles.
The velcro straps are all starting to get brittle and break off.
Have you changed the design to stop this from happening.

Thank you

1 comment
JumpFlex
Jumpflex T.JumpFlex
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Damo

DamoMorayfield

Service is excellent

published
MKS

MKSNorth Western Region, NSW

  • 6 reviews

AMAZING

published

We bought this after reading other reviews and were not disappointed! So glad we went for the 14 foot-it’s huge and the outwardly curving safety net makes it feel even bigger! The high weight rating is great too-we can all get in it together. It might be more expensive than other trampolines, but trust me it is WORTH EVERY PENNY!

Kye

KyeMelbourne

My daughter loves it

published

Very impressed with the structure of the trampoline. My husband, myself and my daughter are often on it together with no problems. I did have to deal with jumpflex about a small issue which they were very quick to resolve. Would definitely recommend it to anyone looking for this product.

Sonya B

Sonya BAdelaide

We love this trampoline!

published

The kids use our trampoline all the time. We recently bought the jumpslide to give the little kids an easy way to get down which is great. The net is very sturdy which the kids test out regularly by running and jumping against it. We’ve had 5 kids on at the same time and there was plenty of room. They love putting the sprinkler under the trampoline and jumping over it. We definitely recommend this trampoline especially for the long warranty which gives peace of mind.

Best trampoline. Kids just love it.

published

Our kids are on this new tramp all the time. The 12ft size is fantastic and it blends into the backyard well given the size. It was easy to assemble and is very well priced. We would definitely recommend this to anyone looking to upgrade as the kids get older.

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Questions & Answers

Davina M.

Davina M.asked

Trampolines

My trampoline was missing parts. We only received box #2 and shade. What can I do?

1 answer
JumpFlex
Jumpflex T.JumpFlex

Hi there Davina

If you are still missing part of your delivery, please contact us at hello@jumpflex.comand we will be able to help you out.

Customer

Customerasked

Trampolines

I cannot track my order The number doesn’t exist and your phone number doesn’t work and no reply via email. Can someone get in contact with me.

No answers
Amanda T.

Amanda T.asked

Trampoline Flex140 Lifestyle (14ft)

We just received our trampoline and cannot get the poles into the net. It is way too tight. Please advise?

2 answers
Kelly A.
Kelly A.

We are having the same issue! Have you been able to figure out a way to get the net to fit? I didn't know if there was a certain pattern that would maybe be more helpful than going around in a circle or from one side to the other.

JumpFlex
Jumpflex T.JumpFlex

Hi there so sorry to hear!

Try these quick tips:

1. Check the tag above the zip is it the correct net size for the model you have purchased, do they match up?
2. Loosen bolts from the safety net poles this will give a little more room to slip the net over the safety net poles
3. Use second person to lean into the pole while one person is standing on the pad/frame have a buddy push the pole which will create a shorter distance, continue around the tramp
4. Alternate connection of net to poles, like a star (front, back, side to side)

Please send through an email if these tips havent helped assemble your net.

Get an answer from our members and JumpFlex representatives

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