Listing monitored by JumpFlex

Reviews

  • Build Quality
    1.8 (4)
  • Value for Money
    1.8 (4)
  • Safety
    1.3 (4)
  • Ease of Assembly
    3.5 (2)
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Reviewer Photos & Videos

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Jade
JadePerth, WA

Dangerous netting

published

We bought the jumplfex for Christmas 2020. It looks great and my three boys love it. Unfortunately the holes on the netting are too big. My 7 year had his front teeth get caught in the net and were almost ripped out. He lost one the next day and the 2nd is not far off from falling out. I would love another net with smaller holes.

Purchased in December 2020.

Build Quality
Value for Money
JumpFlex
Jumpflex T.JumpFlex
Jade
Jade

Thank you for your reply. Yes, I have had this issue sorted privately with an extremely caring and helpful customer service team member.

bent like spaghetti

published

purchased 1 month ago 4/2020
for granddaughter 14 yrs old.
her and her mother went to move it to mow, and the frame bent like spaghetti. Granddaughter is 14 no more than 3 girls have been on it.
If it were made of steel as advertised it could not have bent as it did.
we have owned at least 4 walmart $150.00 tramolines and moved everyone of them ea week for yard work. have never had an issue with frames. They have all just rotted due to our hot summers. Its been a week and still no reply from co.

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Purchased in April 2020 at JumpFlex Trampolines for $1,000.00.

Build Quality
Value for Money
JumpFlex
Jumpflex T.JumpFlex

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0.0
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Don’t buy from this company

published

Can’t get a hold of anyone and they do not respond to emails. FEDEX lost my shipment and I can’t do anything about it cause I can’t get anyone to call me back or email. Nothing like wasting 900 bucks. Go to SAMS CLUB you’ll do better

Purchased in April 2020 for $900.00.

Build Quality
Value for Money
JumpFlex
Jumpflex T.JumpFlex
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Customer
CustomerIllawarra, NSW

I got a tracking number but it is not correct. I cannot get a hold of the company via phone or email.

published

Phone hangs up.. emails not replied to.. wrong tracking number. Please provide a communication option for me it would be nice to be able to track when my delivery is coming.

Incentivised Review No
JumpFlex
Jumpflex T.JumpFlex

4 weeks later no trampoline or refund!!!!! Cannot get through to company!

published
Incentivised Review No

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Missing Delivery (Only sent me Half of a Trampoline) 4 year old Daughter didn't get a Christmas present this year!!

published

Purchased in December 2019 at JumpFlex Trampolines for $500.00.

Build Quality
Value for Money

Fantastic!!

published

After lots of research I am so happy I got my boys the Jumpflex Trampoline. Was very easy to build and I managed to complete it on my own in around 4 hours. The instruction video was very helpful and I’d recommend it to everyone before you start building as it goes into more detail than the instruction manual (especially when it comes to putting the net on). It is of exceptional quality and can tell it is going to last. It has a fantastic bounce and can handle several kids at once. The safety net design is brilliant and definitely makes Jumpflex stand out from the rest. We look forward to enjoying our Jumpflex for many years to come and feel confident it’s going to go the distance with daily use.

JumpFlex
Jumpflex T.JumpFlex
Tp920
Tp920
  • 4 reviews
  • 3 likes

Jumpflex can talk the talk but definitely not walk the walk

published
JumpFlex
Felix J.JumpFlex

Jumpflex has sent a kit to sort out the Safety Pole fault and a full replacement for the Manufacturer fault on the net. All warranty faults are handled as fast as possible :)

Tp920
Tp920

As jump flex has mentioned I have been provided free of charge the items to help resolve my issues, I recommend requesting the the safety pole kit from the beginning :) have a new net and some extra spare very happy with jump flex support provided

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Questions & Answers

Uriah A.
Uriah A.asked
Trampolines

Hi team, we had a gust of wind pick up our tramp and it smashed against fence and trees causing frame to snap, we are currently trying to claim on insurance and only have the box tramp came in no model number or anything to prove what it is, is there a model number tag on tramp itself I can send a photo of thanks.

1 answer
JumpFlex
Jumpflex T.JumpFlex

Hi Uriah,

Thank you for your question!

If you are able to email us on hello@jumpflex.com with the following details and one of our support team members will be able to help you confirm the model size -

Full name
Delivery address
Contact number

Holly R.
Holly R.asked
Trampolines

We just put up our Jumpflex yesterday and it’s great! We do have two silver clips left over and can’t figure out what they’re for. They are not listed in the manual either...Any ideas?

2 answers
JumpFlex
Jumpflex T.JumpFlex

Hi Holly,

Thank you for your question!

These are just spare parts. Just in case the button clips that are pre-inserted come loose you have spares.

JumpFlex™ support
Weslee

Holly R.
Holly R.

Thank you!!!!

Tami C.
Tami C.asked
Trampolines

Does it matter whether the jump flex logo is facing down?

No answers
See all Jumpflex Trampolines questions

Get an answer from our members and JumpFlex representatives

Jumpflex Trampolines

Details

Compare all 4 Jumpflex Trampolines
JumpFlex Trampoline Flex100  City (10ft)
  • Award Winner 2019
  • 2018

JumpFlex Trampoline Flex100 City (10ft)

4.7
(62)
JumpFlex Trampoline Flex120 Urban (12ft)
  • Award Winner 2019
  • 2018

JumpFlex Trampoline Flex120 Urban (12ft)

4.7
(118)
JumpFlex Trampoline CLASSIC-80 (8ft)
  • Discontinued
  • Award Winner 2019
  • 2018

JumpFlex Trampoline CLASSIC-80 (8ft)

4.5
(2)
CategoryTrampolinesTrampolinesTrampolinesTrampolines
Price (RRP) $899.00$699.00$799.00
ShapeRoundRoundRoundRound
Safety WallsYesYesYesYes
Max User Weight 250 kg150 kg250 kg
TypeAbove Ground and Coil SpringsAbove Ground and Coil SpringsAbove Ground and Coil SpringsAbove Ground and Coil Springs
Spring Count90 springs64 springs74 springs
Dimensions
Safety Net Height 180 cm180 cm180 cm
Width 420 cm310 cm370 cm
Total Height 270 cm126 cm270 cm
Mat / Frame Height 90 cm70 cm90 cm
Depth 420 cm310 cm370 cm
Compare all 4 Jumpflex Trampolines

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