Fuss-free to assemble
Safely supports lots of weight
Good quality and good bounce but the net design dangerous.
We’ve had our trampoline since Christmas. It was fairly easy to set up and seems to be good quality. It still looks brand new after 7 months. Unfortunately we’ve found the safety to be really dangerous. It’s got quite large holes in the mesh, around 3/4cm big. Easily big enough for fingers to fit through and get caught. We’ve had a lot of instances of the little buttons on the back of girls dresses getting caught which is really annoying to untangle and pulls the dress tight around their neck. We also have had 2 kids now get their earrings caught and ripped out of their ear making them bleed. It’s a shame this is such a design flaw. It would be an excellent 5 star trampoline otherwise.
Purchased in November 2020 for $650.00.
JumpFlex Trampoline Flex120
Great trampoline except netting can be hazardous. Fingers can get stuck in the net and with enough force they could possibly break dislocate etc... Otherwise very well made and would buy again if net was corrected.
Purchased in July 2020 for $699.00.
- Trampoline Flex120 Urban (12ft)
Great Quality but Safety Net is Dangerous -Teeth, Buttons & Fingers Beware of Net
The trampoline is extremely well built. I love that we can all jump on there because of the large weight limit.
My only concern is the size of the holes in the net. This is something that never occurred to me as a potential safety issue but yes... the safety net is actually a bit dangerous. My daughters very first jump, she was laughing, head back, mouth wide open and as she came down her front tooth went through the net. Thankfully her tooth is still in tact but it was scary for her and us. It has happened twice now. On other occasions...
Purchased in April 2020 at JumpFlex Trampolines for $908.00.
Before i start, for all those unable to contact Jumpflex for the status of your order, I found their warehouse number.. it is well hidden under a link if you're going to pick up.. 02 8882 5400
They answered straight away unlike the other number which doesn't work.
Trampoline arrived eventually after sitting at Star Track depot for a week.. found out for some reason they'd set a scheduled delivery date and no one knew what was going on until i got it investigated (this took 2 days)
Trampoline itself is very good quality, feels really sturdy. Put it up myself in 2.5hrs, however the safety net was a bit awkward would recommend 2 ppl if possible.
Overall very happy with the product, pity the correct contact number doesn't work
Purchased in April 2020 at JumpFlex Trampolines for $1,150.00.
Looking like it will last. Horrible to setup.
We bought the 12ft tramp for Christmas for the kids (5.5 and 2.5), but decided not to install it until we moved, and am grateful for that decision, I couldn't imagine setting up this tramp twice! The legs were hard to attach to the frame, the foam slid down trying to put the covers on. It was just entirely awkward. Also find that fingers can get stuck in the netting.
Definitely a two person job, one of whom needs to be strong and also tall to attach the net at the top.
At the end we find there are parts leftover, which seem to be rubber feet?
Purchased in November 2019 at JumpFlex Trampolines for $799.00.
A tad disappointed with setup complications
I know people have said this is an easy set up for a trampoline and I greatly disagree
For starters the video instructions differ from the booklet and the video ones are easier for the first few steps.
I Could not push down the posts into the silver rods on my own, two of us had to put all our weight on them to get them in. Not possible on my own. Especially when the booklet says to put the black bars together first and then push them in. It would be easier the video way with the shorter posts going in first.
For the elastic over the hoo...ks, it is not really clear but it slides over the hooks. There is no fancy twisting or threading through and hooking, they just slide straight over the hooks, for anyone who has a hard time interpreting the booklet and cant quite see on the video. Next the springs needed super strength to pull far enough across to reach the other side, which the trampoline we owned before was not quite so hard and so, again, I could not do this part without help.
Purchased in November 2019 at JumpFlex Trampolines for $700.00.
Jumpflex need to use different courier company
We ordered the trampoline and it was shipped quickly from jumpflex, we had read reviews that stated they were great trampolines but that they needed to change from TOLL couriers. Jumpflex please listen to your customers we are lucky we got ours at all!! It was originally supposed to be delivered 2 days ago and wasnt so we called TOLL and they stated they weren't sure why it hasnt been delivered and will have to investigate.
I arrived home this afternoon with my daughter (the trampoline is for her Christmas) and it had been left out the front...
Purchased in October 2019 at JumpFlex Trampolines for $699.00.
Bought this for grandkids 10 & 5 yr...they love it...It took abt 3 hrs to put together. Still cannot get the last pole in net.. maybe we're just wimps....broke off a couple velcro ties probably from pulling on them...But looks great..Bought the projam..its nice as well..I'm very glad I bought it, and hope n believe it will last long time.
Purchased in April 2019 for $760.00.
Awesome trampoline but mind bogging sunshade design
Love the trampoline! Looks great and of good quality.
But the sunshade collects rain water : ( and also tend to fray easily. Adults have to get on it to help drain the sunshade after it rained to avoid tear to the sunshade. Could not believe both products are of the same company. Can't Jumpflex borrow some ideas off other sunshade designs??
I have had one of your tramps for a few years now but I have found I am constantly having to pull down the the net over the poles.
The velcro straps are all starting to get brittle and break off.
Have you changed the design to stop this from happening.
- Trampoline Flex100 City (10ft)
Great Tramp Safe & Sturdy Value for money.
Honestly the trampoline design itself is pretty faultless its really was simple to set up an it really does look like a top quality product so many comments from visitors about how great the tramp looks we are very happy only minor adjustment that could be made would be some kind of security lock from the outside so the littlies cant escape because my 2yr old can unzip it an get out which is a bit scary.
- Trampoline Flex100 City (10ft)
Great value for money
We found Jumpflex trampolines a good comparative price to other competitors. Good quality, found the instructions were reasonably clear. We Recently had issue with damage to our shade cover due to the elements, Jumpflex replaced and sent at no charge. Very happy with the service, we used layby option and received free postage.
Happy kids means happy parents
The trampoline has provided great entertainment for the kids. We purchased the 8ft but would recommend a larger size if you can fit it in your yard. The addition of a slide has been added fun!
The only downside was the delayed delivery time but the customer service was excellent in responding to the issue.
Very happy with the purchase, Jump flex have been really easy to deal with, they have fantastic customer service and more importantly the trampoline is great. It was easy enough to setup and that was on Xmas eve, and the kids are spending plenty of time on it and love it.
A large trampoline, for family & friends
A large trampoline feels safe and once on the flat ground, stable. I have one child, so it's bigger enough for him to enjoy as he grows and room for family and friends. We live close to the ocean, so the 10-year guarantee is important and gives satisfaction for the cost. I tried to put it together by myself which was impossible, once I worked out how to put the springs on the right way and put the net on the correctly it wasn't too hard. The hardest section was connecting the netting to the poles, this took nearly 3 adults. We are in a high wind area and would recommend the ground screws, great idea. Fun & exercise for the whole family, thank you Jumpflex.
Questions & Answers
Hi team, we had a gust of wind pick up our tramp and it smashed against fence and trees causing frame to snap, we are currently trying to claim on insurance and only have the box tramp came in no model number or anything to prove what it is, is there a model number tag on tramp itself I can send a photo of thanks.
Thank you for your question!
If you are able to email us on email@example.com with the following details and one of our support team members will be able to help you confirm the model size -
Hiya is there much difference between the Fresh 100 10ft and the current flex 10ft tramps?
Hello Leah, unfortunately, we don't stock the Fresh models anymore.
We just put up our Jumpflex yesterday and it’s great! We do have two silver clips left over and can’t figure out what they’re for. They are not listed in the manual either...Any ideas?
Thank you for your question!
These are just spare parts. Just in case the button clips that are pre-inserted come loose you have spares.
Get an answer from our members and JumpFlex representatives
- The Jumpflex Trampolines range in diameter from 10 to 15ft, letting you choose how many kids (and adults) you want to be jumping together.
- A safety net, curved and padded safety poles, as well as a spring pad around the perimeter of the trampoline help keep all the jumpers safe.
- The netting is made from a strong polyester with a UV-resistant additive, and is woven without knots, making them soft yet durable.
- The trampolines have a 360° net safety enclosure that significantly reduces the chance of accidents. They also feature a SafeSeal system that ensures zero possibility for kids to fall out when the trampoline door has been zipped shut.
- This product has a 10-year warranty on the frame, and a 3-year warranty on the safety net.
Points of praise:
- Most reviewers found that their Jumpflex trampoline was fuss-free to assemble - many said 2 people could easily put it together.
- They also appreciated the high weight limit of the trampoline, saying that it safely supported multiple and heavier jumpers.
- According to reviewers, these trampolines have a high build quality, making them heavy-duty and able to withstand wear and tear and the elements.
|Max User Weight||250 kg||150 kg||250 kg|
|Type||Above Ground and Coil Springs||Above Ground and Coil Springs||Above Ground and Coil Springs||Above Ground and Coil Springs|
|Spring Count||90 springs||64 springs||74 springs|
|Safety Net Height||180 cm||180 cm||180 cm|
|Width||420 cm||310 cm||370 cm|
|Total Height||270 cm||126 cm||270 cm|
|Mat / Frame Height||90 cm||70 cm||90 cm|
|Depth||420 cm||310 cm||370 cm|
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