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Jura Australia
BelleGreater Melbourne (Inner), VIC
Everyone needs good coffee
The machine makes fantastic coffee and it’s very easy to use and good for any workplace
Customer service was fantastic
1 comment
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Top service
Thanks for your excellent service. -It was quick, methodical and pleasant. Our coffee machine came back looking great and working beautifully.
1 comment
JURA AustraliaJURA Australia
Hi Andrew, it's fantastic to hear feedback like this - glad to hear you had a great service experience! Kind Regards, JURA Australia
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Caroline L.Sydney, NSW
Excellent Customer Service. Great product. Best on the market and after sales care top notch!
Bought a Jura machine after falling in love with them in Switzerland. I was a bit nervous about after sales care but could not be happier. Every time I contact Jura with a question they are so quick to respond and assist. Great product.
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Recently Purchased Jura X8
We recently Purchased a Jura X8 to cover 30 staff. The machine makes great coffee and its self cleaning regime make it minimal effort to keep running well. I Highly recommend this machine.
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Patrick D.Sydney, NSW
Friendly, quick and efficient support when I needed it
My Jura Ena 8 had stopped working all of a sudden and I couldn't figure out what was wrong - Charlotte gave me clear and concise instructions via email and my coffee machine was up and running again in no time.
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Anthony SeiverSydney, NSW
great customer service
Bought ENA90 as manual machine wasn't up to WFH. Delivers great espresso, but frothed milk was cold. Sent enquiry through Jura Australia website, support replied quickly and sent the missing part.
1 comment
Jura A.JURA Australia
Hi Anthony, we are happy to help if you need any further assistance kindly let us know.
Kind Regards
JURA Support team
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SteveGreater Melbourne (Inner), VIC
best this for staff to have
absolutely fantastic product and service. Nothing is too much trouble, the workplace installation and demonstration was well planned and easy to comprehend. i would highly recommend this product to anyone thinking about a work place coffee machine
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Elizabeth MVictoria
Happy Staff
Our last Jura coffee machine, which we had for more than 9 years, finally needed to be replaced - after providing the staff with over 33,000 coffees. We traded it in and now have the Jura X8. Delighted with this machine. It is very easy to clean and makes a very fine coffee. All staff are delighted with this new acquisition. The service we received from Stefanie has been excellent.
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FRACHT AUSTRALIA - VICGreater Melbourne (Metropolitan), VIC
Excellent Customer Service and Product
We dealt with Stephanie from jura to purchase our office coffee machine. She was absolutely amazing!! She provided detailed information on all machines available ensuring we chose what would work best for the office. Since purchase she has been available to answer any/all questions and has kept in touch to ensure everything is going well. BEST Customer Service ever!!! Stephanie herself came all the way out to help deliver and set the machine up for us!
The coffee Machine is pretty amazing, Money well spent. Its so easy to use, so easy to clean and the coffee tastes amazing!
Thank you Stephanie & The team at JURA :).
Will definitely be recommending JURA to anyone who is in the market for a new machine!
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RemondaSydney, NSW
Exceptional Customer Service and Brilliant coffee Machine
We dealt with Stephanie from jura to purchase our office coffee machine. From the word go she provided me with all the information required to chose the best coffee machine for the office. She was always available to talk to and even provided a real easy to use cleaning checklist for the machine.
And now for the coffee machine! WOW! it is worth every cent. We have staff coming in to work from the office just for the coffee ! We've gone from using 1 bag of coffee a week with the old coffee machine to up to 2+ bags with this jura coffee machine....Read more
1 comment
JURA AustraliaJURA Australia
Hi Remonda, thank you for the excellent feedback! We wish you many more years of coffee drinking pleasure. Kind Regards, JURA Australia
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Adam B.Southwest, VIC
Fantastic Experience Again
Just purchased a second Jura machine. This time with the advice and guidance of Stefanie. She was able to recommend 2 options for machine based on our team size and usage. The new machine has been fantastic and it was a seamless setup. Thanks also to Stefanie for helping me out a couple of weeks later with some extra advice.
1 comment
JURA AustraliaJURA Australia
Hi Adam, thank you for the excellent feedback! It's really great to hear our staff are delivering exceptional customer service. We wish you many more years of coffee drinking pleasure. Kind Regards, JURA Australia
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JURA AustraliaJURA Australia
Hi Belle, thank you for the positive feedback! Glad to hear you are loving your JURA coffee machine. Kind Regards, JURA Australia