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Jura Australia

Jura Australia

4.9 from 34 reviews · View Statistics
Listing monitored by JURA Australia

Reviews

5.0
20 reviews
5
(20)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.8 (19)
  • Return Claim MadeYes · No (20)
  • Shipping
    5.0 (9)
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Melissa
Melissa Greater Melbourne (Outer), VIC

Jura X8

published

Extremely happy with the Jura X8, easy to use and clean. The coffee tastes amazing.
Stefanie provided exceptional service from the first phone call, purchase and set up was simple – and she provided even in-office training and problem shooting! The team is very happy with our new Jura, highly recommended.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo

Exceptional customer service!

published

We had such a great experience with Stefanie from purchase to set up - and even in-office training! The team is very happy with our new Jura.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Liz
Liz
  • 2 reviews

We should have purchased years ago - love it!

published

The Jura S8 coffee machine is impressive. It is super easy ]to use, easy to clean, the coffee tastes great, is customisable and looks good on your bench. We are very happy with our purchase.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
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Seb
SebPerth, WA

Jura S8

published

I've only had this machine a few days, but so far we're very impressed.
Easy to use & makes great coffee consistently !

Product Quality
Incentivised Review No
Return Claim MadeNo
  • Verified

Great value machine for an office

published

Quick and easy to use, producing good quality coffee! Purchased for an office with ~20 people and gets a decent workout. Visitors compliment the coffee they receive!

Product Quality
Incentivised Review No
Return Claim MadeNo
Phil
PhilGreater Melbourne (Inner), VIC

Church community coffee machine!

published

We wanted a coffee machine that was simple to use but produced good coffee for people who visit our church premises every day of the week. We decided on the Giga X8 and it is fabulous. With the presets arranged we can make a single or two cups of specialty coffees in moments. The fresh beans in the grinder leave a fresh aroma in the room which keeps people coming back for more. Excellent customer service from Jura has helped to make this a great investment.

Product Quality
Incentivised Review No
Return Claim MadeNo

Great office coffee machine!

published

Our new Jura X8 coffee machine for the office, has been very popular and our staff cant get enough!
The machine is simple and straight forward to use and fairly easy to clean.
The sales team and customer service have been fantastic to work with, especially Stefanie who has gone above and beyond to help us out.
Highly recommend Jura products and their services!

Incentivised Review No
Return Claim MadeNo
Nick Rap Ausreo
Nick Rap AusreoGreater Melbourne (Metropolitan), VIC

Great coffee, great machine

published

Our Jura W8 is in a high use environment and makes very good, consistent coffee. Very easy to use. Highly recommend it.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
JURA Australia
Jura A.JURA Australia

Dear Nic
We are so happy to hear you are enjoying the WE8
Kind Regards
JURA

Raffaele C
Raffaele CSydney, NSW
  • 3 reviews
  • 1 like

Hi, I own a Jura S7 coffee machine, very Happy

published

Hi I own a Jura S7 coffee machine and I'm very Happy, the only problem is I can't figure out How you can select from one to the other coffee grinder like if you have 2 different beans, I can't even find the answer on the manual anyone as the answer please contact me.
thank you

Product Quality
Incentivised Review No
Return Claim MadeNo
JURA Australia
Jura A.JURA Australia

Dear Raffaele, Thank you for your question the S7 only has a one grinder not two could you kindly confirm the model?

Raffaele C
Raffaele C

Hi, thank you for the message. I'm very sorry is my mistake, it is x7 not s7. thank you

JURA Australia
Jura A.JURA Australia

Thank you for your reply, ok you need to set up each product in product settings which can be found on page 2 on the p button. select a product and you set the grinder in a % so can make an espresso on the left grinder 100% etc.

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Belle
BelleGreater Melbourne (Inner), VIC

Everyone needs good coffee

published

The machine makes fantastic coffee and it’s very easy to use and good for any workplace
Customer service was fantastic

Product Quality
Incentivised Review No
Return Claim MadeNo
JURA Australia
JURA AustraliaJURA Australia

Hi Belle, thank you for the positive feedback! Glad to hear you are loving your JURA coffee machine. Kind Regards, JURA Australia

Top service

published

Thanks for your excellent service. -It was quick, methodical and pleasant. Our coffee machine came back looking great and working beautifully.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
JURA Australia
JURA AustraliaJURA Australia

Hi Andrew, it's fantastic to hear feedback like this - glad to hear you had a great service experience! Kind Regards, JURA Australia

Caroline L.
Caroline L.Sydney, NSW

Excellent Customer Service. Great product. Best on the market and after sales care top notch!

published

Bought a Jura machine after falling in love with them in Switzerland. I was a bit nervous about after sales care but could not be happier. Every time I contact Jura with a question they are so quick to respond and assist. Great product.

Product Quality
Incentivised Review No
Return Claim MadeNo

Recently Purchased Jura X8

published

We recently Purchased a Jura X8 to cover 30 staff. The machine makes great coffee and its self cleaning regime make it minimal effort to keep running well. I Highly recommend this machine.

Product Quality
Incentivised Review No
Return Claim MadeNo
Patrick D.
Patrick D.Sydney, NSW

Friendly, quick and efficient support when I needed it

published

My Jura Ena 8 had stopped working all of a sudden and I couldn't figure out what was wrong - Charlotte gave me clear and concise instructions via email and my coffee machine was up and running again in no time.

Product Quality
Incentivised Review No
Return Claim MadeNo
Anthony Seiver
Anthony SeiverSydney, NSW

great customer service

published

Bought ENA90 as manual machine wasn't up to WFH. Delivers great espresso, but frothed milk was cold. Sent enquiry through Jura Australia website, support replied quickly and sent the missing part.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
JURA Australia
Jura A.JURA Australia

Hi Anthony, we are happy to help if you need any further assistance kindly let us know.
Kind Regards
JURA Support team

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