how many things have to go wrong!!
We ordered 2020 model Jurgen Lunagazer last December 2019 from Dave Bensons Caravans. We loved it cos it was light weight to tow so go for the larger van. However we preferred the 2019 skin. We also requested extras which we were willing to pay for. ETC outdoor speakers, 12vlt vans in bedroom, extra vlt and power sockets over the lounge area/ bedding area as they were only under lounge chair, as did not want under seat only. Also wanted lead light grab handle on outside of van as I have knee problems. Plus we paid for specially made annex. Whe...n we picked it up after a very long wait they were drilling a $20 disabled toilet handle on the outside of caravan, and nothing else had been done. We were told "We Forgot" we checked up on this a number of times while being made and spoke to the "manager" in Melbourne to explain what we required. We were also told we had to pay for Solar and reversing camera when 2020 model it came as part of the package. The caravan was filthy on top and underneath. it did not come on back of trailer. we believe it was towed from somewhere else as the workshop was closed due to foreclosure. At the end of our 2 half month trip to Darwin and back this is what was wrong with it.::Large Crack in laminex on kitchen wall over stove and bench, Electric element went after 2 uses. Doors had dropped on the hinges, cover lid for cooktop had fallen off, locks had broken off on drawers and cupboards and we couldn't close or lock for travel. Power point in Kitchen did not work. Bathroom door out of alignment and creaking whole trip. Major hole/crack in shower (used once), external grab handle burnt my hand in Darwin (major blisters), cupboards would not close unless you slammed them shut. Screws came out of bed so couldn't extend of shorten, screws fell out of extension prep table in kitchen so could never use and it banged all the time when you walked. Curtains all fell off the rails. screens on windows would not lock. Power points went after 1st week, one for the inverter shot out sparks, and wiring for solar panels done incorrectly so did not work for the whole trip (actually was depleting power storage not charging) Could not open toilet window as rail for awning now sits in front. External nuts bolts and joints rusted out in the first two weeks. This is not good enough BUT what can we do!!!!!!!! This was going to be our home for a year until we decided what we were going to do after I had a heart attack and forced retirement. Then our daughter (who is a single mum with a 5 yr old) had a stroke and COVID19 hit.
Purchased in March 2020.
We couldn't be happier with it.
My wife and I bought the 2017 Limited Edition and to say that it has exceeded our expectations would be the understatement of the year. We completed the "Big Lap" in 2018, taking just over 10 months to do it and we racked up just on 19 thousand kilometres of trouble-free towing in the process. All up, we covered more than 30 thousand km and would do it all over again in a heartbeat.
The van is incredibly stable on the road and even while driving up the coastline of WA and being battered mercilessly by the ferocious westerly winds that WA is n...
Purchased in July 2017.
|Sleeping Capacity||4 people|
|Number of Axles||2|
|Tare Weight||1,760 kg|
|Main Bed Size||Queen|
|Bathroom / Laundry Inclusions||Shower, Toilet and Vanity|
|Exterior Features||240V Power Point and Awning|
|Interior Features||Air Conditioning and TV|
|Kitchen Inclusions||Freezer, Fridge and Microwave|
|Manufacturer Warranty||3 year(s)|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.