how many things have to go wrong!!
We ordered 2020 model Jurgen Lunagazer last December 2019 from Dave Bensons Caravans. We loved it cos it was light weight to tow so go for the larger van. However we preferred the 2019 skin. We also requested extras which we were willing to pay for. ETC outdoor speakers, 12vlt vans in bedroom, extra vlt and power sockets over the lounge area/ bedding area as they were only under lounge chair, as did not want under seat only. Also wanted lead light grab handle on outside of van as I have knee problems. Plus we paid for specially made annex. Whe...n we picked it up after a very long wait they were drilling a $20 disabled toilet handle on the outside of caravan, and nothing else had been done. We were told "We Forgot" we checked up on this a number of times while being made and spoke to the "manager" in Melbourne to explain what we required. We were also told we had to pay for Solar and reversing camera when 2020 model it came as part of the package. The caravan was filthy on top and underneath. it did not come on back of trailer. we believe it was towed from somewhere else as the workshop was closed due to foreclosure. At the end of our 2 half month trip to Darwin and back this is what was wrong with it.::Large Crack in laminex on kitchen wall over stove and bench, Electric element went after 2 uses. Doors had dropped on the hinges, cover lid for cooktop had fallen off, locks had broken off on drawers and cupboards and we couldn't close or lock for travel. Power point in Kitchen did not work. Bathroom door out of alignment and creaking whole trip. Major hole/crack in shower (used once), external grab handle burnt my hand in Darwin (major blisters), cupboards would not close unless you slammed them shut. Screws came out of bed so couldn't extend of shorten, screws fell out of extension prep table in kitchen so could never use and it banged all the time when you walked. Curtains all fell off the rails. screens on windows would not lock. Power points went after 1st week, one for the inverter shot out sparks, and wiring for solar panels done incorrectly so did not work for the whole trip (actually was depleting power storage not charging) Could not open toilet window as rail for awning now sits in front. External nuts bolts and joints rusted out in the first two weeks. This is not good enough BUT what can we do!!!!!!!! This was going to be our home for a year until we decided what we were going to do after I had a heart attack and forced retirement. Then our daughter (who is a single mum with a 5 yr old) had a stroke and COVID19 hit.
Purchased in March 2020.
3yr warranty ! HMMMM
Wouldn't go near the Albury dealer again. We liked the van, but, "I would say lots of the equipment used is poor quality". Lots of problems just like Gazza which halted several holidays, but the best was the poor brakes and alko suspension all crook and had to be reset in the factory (tow truck). Air cond basic at best (replaced by the air cond mob but not much better ). Shower floor seal let go. Cupboard door edge strips coming off, gas leak from faulty change over switch, just goes on and on but its gone now and good riddance.
Questions & Answers
Hi I have just purchased a Jergen lunagazer j2401 and I have a 2007 Toyota Hilux 4X4, 4ltr petrol Twin cab max tow weght is 2250kgs is it legat to tow the van with my current vehicle.Regards Frank
All good. The J 2401 has a max loading of 2100 (some 2000kgs) Their tare is about 1700 kgs give or take. The detail for all loadings is found on a plate just to the right and above the gas bottles in the front boot. We have a J2401 also. Purchased it new in 09 and use a 6 cyl Holden Crewman as the tow vehicle. The crewman has a 2100 kg limit and has handled the van without any problems for the 50000 klms we have travelled with it. You should have no problems with the Hilux. Fully loaded the van generally weighs in at about 2000 kgs. I have put ours over a weigh bridge twice and that seems to be about the figure. So - you should have no issues. Cheers David
Hi I have just purchased a Lunagazer J2401. I have a 2007 Toyota Hilux 4x4.,Petrol 4ltr with a max tow weight of 2250kgs. Is it legal to tow van with my vehicle? Regards Frank
Is there anything I should be looking for when purchasing a 2009 Lunagazer which looks by the photos in very good condition , will be having a look at van next week and would appreciate any pointers.
From what I have reed most have been real happy with their Jurgens.
|Sleeping Capacity||4 people||4 people||4 people||4 people|
|Number of Axles||2||2||2||2|
|Tare Weight||1,760 kg||1,755 kg||1,745 kg||1,755 kg|
|Main Bed Size||Queen||Single||Queen||Double|
|Bathroom / Laundry Inclusions||Shower, Toilet and Vanity||Shower, Toilet and Vanity||Shower, Toilet and Vanity||Shower, Toilet and Vanity|
|Exterior Features||240V Power Point and Awning||240V Power Point and Awning||240V Power Point and Awning||240V Power Point and Awning|
|Interior Features||Air Conditioning and TV||Air Conditioning and TV||Air Conditioning and TV||Air Conditioning and TV|
|Kitchen Inclusions||Freezer, Fridge and Microwave||Freezer, Fridge and Microwave||Freezer, Fridge and Microwave||Freezer, Fridge and Microwave|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
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