Just Spas

Just Spas

 Verified
Just Spas
4.5

270 reviews

PositivevsNegative
87% · 23629 · 11%

Reviews

270 reviews
Vicki and Michael
Vicki and Michael
 

Enjoying the Spa life!!

We have had our new spa for a month now and enjoying it several times a week. Being new to Spa ownership it has taken us a little while to get used to the filter cleaning but have had lots of good advice when we have contacted John at the Gepps Cross store.
Shout out also to Wade who came out to our house to show us how to use the spa and had lots of good tips. Show details
Kylie K.
Kylie K.Metropolitan Adelaide, SA
  Fair Incentive

We love our Cyclone Typhoon Spa cannot live without it

Cyclone Typhoon Spa that we bought through Just Spas Adelaide is a fantastic spa. We use it at least twice a week and is so easy to maintain. Show details
KM M
KM M
  Fair Incentive
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gerri44
gerri44Sydney, NSW
 
Chris Nicole Johnston
Chris Nicole JohnstonSydney, NSW
 

Just Spas Penrith

From the moment I walked in I was very impressed by Cathy with the service shown, very relaxed and easy-going from showing of the spas to advice on best package, after sales was also great with delivery, intallation and hands on demonstration at home which I feel was important with the learning of the day-to-day running of the spa. I will happily recommend Cathy and Just Spas Penrith.
Thanks
Chris & Nicole Emu Heights
K W.
K W.
  Fair Incentive

Great spa, easy process!

We are absolutely thrilled with our recent purchase of the 6-person spa! As a family of four, including our two energetic young kids aged 4 and 7, this spa has quickly become a cherished addition to our home.

With a family of four, having enough room for everyone to comfortably enjoy the spa was a top priority. The 6-person capacity is ideal, allowing us to have memorable family bonding time, whether it's a weekend relaxation session or a starlit evening dip.

Overall, we couldn't be happier with our 6-person spa purchase. It has become a central hub for family relaxation, laughter, and quality time together. We eagerly look forward to many more years of spa enjoyment and family memories! Show details

Cleaning & Maintenance
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Melanie
MelanieGreater Melbourne (Outer), VIC
  Fair Incentive

Absolutely love our swim spa

The whole process from ordering to delivery was so easy . Amy’s service and knowledge was 10/10 . We use it most days and love it . Show details
Bryah Rann
Bryah RannMetropolitan Adelaide, SA
 

Excellent service

We have recently brought the 6person Monsoon spa from Just Spas. We are very happy with the product and the service we had from there was great. Any questions regarding chemicals, filter etc was answered in detail where we understood it clearly. Highly recommend using Just spas for all your Spa needs. Show details
Anna and Peter
Anna and PeterCentral, SA
  Fair Incentive Verified

Perfect

Perfect my wife and I love this spa easy maintenance Show details
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Rod
RodSouth East Queensland, QLD5 posts
 

Connection of spa by electrician

Hey, we are in the process of having spa installed and was wondering what the cost of the electrician to connect power to the spa might be. Just a ball park figure would be great. Cheers
Chris L.
Chris L.Sydney, NSW
  Fair Incentive

Super Relaxing

Jade and the team at Just Spa's Penrith did a great job of walking my through the process and happily take my calls after delivery if I have a question about the spa's operation Show details
Steph
StephSydney, NSW
  Fair Incentive

Perfect way to Relax

From the moment we walked into the shop it was a pleasure to deal with Cathy at Just Spas Penrith. She was a wealth of knowledge and advice on her Australian made products. Very very happy with the purchase of a Cyclone Monsoon Advantage. Delivery, installation and follow up visit went like clockwork can’t fault a thing and it’s just a phone call for any future advice me may need. Show details
Phil
PhilMetropolitan Adelaide, SA
  Fair Incentive

love the spa

Thank you to Wade and the staff at just spas Gepps Cross great communication a service . Wade came to our place and did the handover and showed us how everything worked ,great job by all highly recommend them . Thank you from Sharon and Phil Show details
Value for Money
Cleaning & Maintenance
Customer Service
Craig P
Craig PSydney, NSW
  Fair Incentive

We love it

We have love our spa and don't know how we haven't had one before today, it is soo relaxing to get into after work and its easy to maintain and i love how you can just cover it so easy to keep all of the leaves and young children out. Show details
Deb
Deb2 posts
 
Jody Groth
Jody Groth
  Fair Incentive

Our little oasis

Love our spa. Very easy to operate and look after. Show details
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Ray
RaySydney Surrounds, NSW2 posts
  Verified

Just Spas, Just Sensational

The team at Just Spas Penrith were amazing. Great sales experience they answered all our questions. Very happy with an Australian made product. We had a few challenges with our install regarding access, but all went smoothly thanks to Jade and the team. We use our fabulous Cylcone Twister spa 4-5 times a week, its sensational.
I would highly recommend Just Spas Penrith. Show details
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Kandyce
KandyceSydney Surrounds, NSW
 

Exceptional Spa and Service from Jade

Jade is an exceptional staff member who has gone above and beyond to ensure the spa selected is best for our family, provided the support with maintenance of our spa and has since followed up with us to ensure we are well equipped. Thank you Jade we absolutely love our spa and would recommend your services to anyone looking for a spa! Show details
len j.
len j.Greater Melbourne (Inner), VIC
 

Just Spas Hallam, Just Fantastic

Could not possibly recomend Just Spas Hallam more highly.
From the showroom display to the obvious quality of the product, all supported by the helpfull Aimee who provided all the information and guidance we needed to make our purchacing decision in a friendly and non-pushy manner.
We decided on a 5 seat Cyclone Typhoon, and are simply delighted. The whole experience from initial enquiry to instalation and after sale assistance has been fantastic. Show details
Damien
Damien3 posts
  Verified
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Art
ArtGreater Melbourne (Inner), VIC
  Fair Incentive

Just as well upgraded to V-Stream II swim spa

https://www.productreview.com.au/listings/just-spas
Totally satisfied customer after getting the V-Stream II swim spa. Highly recommend Hallam store as Aimee was very helpful through the process. She always was on call for information and guided the customer well. During and after the purchase she was available for help and just wasn't after the sale but offered a great customer experience. Show details
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John C.
John C.
 

Just Spas went above my expectations

I recently bought a cyclone spa from Just spas Nerang. It has been one of my best purchases and is being used and enjoyed by all of the family. Peter at just spas is a true gentleman and a true professional. He exceeded my expectations regarding service and follow up care (re set up and cleaning of the spa). I would recommend Peter and Just spas to my family and friends. John C. Show details
Value for Money
Cleaning & Maintenance
Simon and Linda
Simon and LindaRichmond-Tweed, NSW
  Fair Incentive

More than happy!

We have just taken delivery of our new Monsoon spa and although haven’t been able to use it yet, waiting for electrician to connect, are very pleased with the way Peter at Just Spas Nerang has helped us with journey. Peter right from the word go was very professional, knowledgeable and understanding in our needs and provided us with great service all the way through. We would and will recommend Peter to all our friends and look forward to many relaxing times in our new spa.
If you are thinking about buying a spa please don’t hesitate to contact Peter at Just Spas Nerang. Show details
Adrian
AdrianMetropolitan Adelaide, SA15 posts
  Fair Incentive

Absolutely love my spa

Purchase my spa from Just Spa Gepps Cross. The customer service I received from Wade and the boys was absolutely fantastic.
Explain to us how to use and maintain our spa. The after sales is all so fantastic with a wide range of product and chemicals to maintain your spa Show details
Paula R.
Paula R.Metropolitan Adelaide, SA2 posts
 

The best thing I have done for my health is to get a spa from Just Spas

I have chronic pain and I have found my health and fatigue has improved since I got my spa. I use it about 4 times a week and it's easy to maintain. Best thing I have done for myself in years. Show details
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Rebecca
Rebecca
 

Absolutely loving our Spa

We recently purchased the cyclone tempest spa and we love it. It’s absolutely amazing

Peter from Just Spas Nerang was incredibly patient, upfront and honest and made the decision of purchasing our spa a reassuring and exciting experience.

If your looking to purchase a spa go see Peter at Just Spas Nerang, you wont be disappointed and will be soaking away in no time Show details

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Kathryn Smith
Kathryn SmithMetropolitan Adelaide, SA
  Fair Incentive

Wish I had done this years ago!

Staff know their products and were extremely helpful. Great job. Show details
Cleaning & Maintenance
Elle Dan
Elle Dan
 

X539 swim spa

Team at just spare were very informative and helpful. So happy with my purchase and the customer service I’ve received afterwards with helping to have my spa running perfectly. Show details
PaulHodges
PaulHodgesSouth East Queensland, QLD
 

First and best swim spa experience

Ordered 4.5m swim spa and despite some delivery challenges all went well, things happened as they promised and setup made easy by the staff Show details
Adam and Belinda
Adam and Belinda
  Fair Incentive

Fantastic Spa wish we got one earlier

We bought a spa from Just Spas at Gepps Cross back in October 2022 and it came just before Christmas. We are very happy with the timing of delivery and the service that Wade and John provided. Wade and John done a great job on showing how the spa operates and how to maintain the spa. The spa itself is a great quality product and easy to maintain and I would highly recommend this company for your spa and swim spa needs. We use the spa a few times a week to help relax after a hard days work. Thank you Just Spas for making this transaction smooth and without issues or delays. Show details
Stephen Caine
Stephen CaineRichmond-Tweed, NSW
  Fair Incentive

High quality spa

Our new spa is beautiful. We can recommend this to anyone. Easy to care for and the music is great Show details
Carolyn
CarolynMetropolitan Adelaide, SA
  Fair Incentive
Des and Annette Adsett
Des and Annette AdsettRichmond-Tweed, NSW
  Fair Incentive

Delivered on time!

Our Cyclone Spa was placed on order in late January 2022 and delivered as promised mid May,2022 without any mishaps. This was very commendable as other companies were quoting wait times of over twelve months. Jenn assisted us in getting the spa up and running and the spa has been used constantly ever since.
We would highly recommend Just Spas of Nerang to anyone contemplating purchasing a spa. Hardly a day goes by without our spa benig put to use.

Des and Annette Adsett (Banora Point) Show details

Customer Service
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Denise and Brian R
Denise and Brian RMetropolitan Adelaide, SA
  Fair Incentive

Love our Spa. Thanks Just Spas

We purchased a Tempest Spa from Just Spas. We absolutely love it. We use the spa often (at least twice a week) and it is very easy to maintain.
The Just Spas team were fantastic to deal with. Very helpful and went above and beyond to help us (especially John). We would certainly recommend Just Spas and the Tempest Spa to our friends and family. Show details
Steve B.
Steve B.
 

You would struggle to find a worse company to deal with

Where to begin... Our spa is clearly a lemon. One pump wasn't wired up on arrival, the water is on a lean (when the floor its on is perfectly straight), its flimsy and ergonomically a poor design (if you fill the water to the minimum depth and then put 5 people in it, it over flows).

What is worse, is the disgusting customer service from Just Spas. When we contacted them through social media, they blocked us from being able to message them. When we contacted head office via phone, the women hung up on us.

We spent thousands on what we thought was a premium spa - it's a piece of junk and we've never experienced such terrible customer service. We are lodging our matter with consumer affairs. Show details

Linda and Wayne
Linda and WayneCentral, SA
  Fair Incentive

Cyclone Spa from Just Spas Gepps Cross amazing

We purchased our Spa 18 months ago and they have always been available to answer any questions. The after purchase service has been excellent. Linda and Wayne Show details
Pool & Spa Shops

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Patricia Houbron
Patricia HoubronGreater Melbourne (Outer), VIC2 posts
  Fair Incentive

Ready for Christmas

We purchased our spa from Just Spa in Hallam. Aimee was so helpful and answered all my questions, We have been using our spa almost every day and it has been very popular with the grandkids. We purchased the cyclone spa and we feel is the right size for our family.I am still trying to work out the right amount of chemicals to maintain it clean and sanitised. I would highly recommend JUST SPA IN HALLAM . Show details
Cleaning & Maintenance
Heather W.
Heather W.South East Queensland, QLD7 posts
 

Cracked spa from Just Spas

My husband filled our new $15000 spa from Just Spas with water for the first time on the weekend, the day after getting electric hooked up, and the spa shell cracked and bowed. Also a side cladding panel of the spa is distorted.
Just Spas have offered to repair the crack
'AS a FAVOUR'
even though this is a Brand New Spa and should be a warranty claim. Our concern is the crack will just reform in time and we want our money back. We will be going through Fair Trading Queensland as one avenue. There is at least one other Just Spas spa with the same type of crack in the same location of the spa, which we found on this web site. We wonder how many more are out there. Buyer beware. Show details
Heather W.
Heather W.  
More

Update: the spa is still cracked and bowed. Side panels bent. The spa has a leak. Pipe has a kink in it. And other problems with spa have been discovered. Please contact me if you require further information about my spa. Buyer beware.

Brad
Brad
  Fair Incentive

We Love our Spa from Just Spas Cheltenham

After several months, our spa from Janine at Just Spas Cheltenham has been a great purchase. All the family love it. A great relaxing way to end the day or soak on a cold evening with some epsom salts after sport. Janine gave great customer service and I highly recommend Just Spas at Cheltenham. Show details
Shelly and Darren
Shelly and DarrenSouth East Queensland, QLD
  Fair Incentive

Got the spa so quickly

We were happily surprised how quick the process was from first viewing our swim spa to it actually being delivery. Other spa places said we'd have to wait four or five months. Peter was lovely to deal with and came to our house on his days off. Very happy with the whole experience. Now we love our swim spa. Show details
Value for Money
Cleaning & Maintenance
Product Quality
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