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Just Sunnies Online store

Just Sunnies Online store

4.8 from 71 reviews · View Statistics
See the Best Optical Retailers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Just Sunnies

Reviews

4.8
71 reviews
  • Product Quality
    4.9 (53)
  • Return Claim MadeYes (4) · No (48)
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Reviewer Photos & Videos

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YTO
YTOSydney, NSW
  • 7 reviews
  • 6 likes

Great service

published

Bought from online shop and service was awesome. Sent the item out quickly and received within 3 days to NSW. Prices are reasonably competitive and even better when on special. So much range, easy to navigate through the site. Quality of the Aussie owned brand, Mako is awesome especially the glass lens they offered.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Carrie S.
Carrie S.Goldfields, WA

Amazing customer service!

published

Just wanted to say thank you to Elle and Brooke who helped me with my sunglass purchase! They arrived today and are perfect so thank you for your amazing customer service and I’ll be buying from you again soon!

Product Quality
5/5
Incentivised Review No
Micah
MicahSouth East Queensland, QLD

Blew Me Away

published

Great range. Great discounts. Super fast postage. Super cheap postage. The days of buying sunglasses in store are long gone for me.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Ivan
IvanSydney, NSW
  • 2 reviews

Full range, great prices, fantastic service!

published

Never having bought a pair of sunnies online before, initially I was a little hesitant to buy a pair without trying them on first. But a quick phone chat and their easy return / exchange policy quickly got me across the line. Fast delivery, easy exchange and refund on some items that weren't the best fit while keeping the others that were great soon followed. Overall, a fabulous buying experience. Thanks guys!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Just Sunnies
Just S.Just Sunnies
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Kylie-Ann B.
Kylie-Ann B.Far North Queensland, QLD

Amazing customer service

published

I ordered a pair of sunnies and unfortunately it turned out that they had been discontinued and were no longer available. These guys went above and beyond and tried to source a pair from the USA with no such luck. They communicated promptly throughout the whole process and happily refunded my money. Good customer service trumps me being left to find a new pair of perfect t sunnies and I would not hesitate to purchase through them in the future.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Lisa
LisaGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Love This Company

published

I love this company. Every brand and lens is available. Each time I have ordered the process is seamless and I always find they end up being the best value for money. Great to deal with an Australian company that supplies and delivers with the postage free most of the time.

Incentivised Review No
Just Sunnies
Just S.Just Sunnies

Thank you so much for your support, we really appreciate the positive feedback! We are so happy to hear that you had a great experience shopping with us. We look forward to your next visit at Just Sunnies Online :)

Sid
SidPerth, WA

JUST SUNNIES ARE THE BEST!

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Just Sunnies
Just S.Just Sunnies

Best customer service experience I have had. Would highly recommend to anyone.

published

Bought a pair of sunnies that arrived with a manufacturer issue, called the team at just sunnies who sorted the issue in minutes. Couldn’t be happier.

Incentivised Review No
Return Claim MadeYes
Just Sunnies
Just S.Just Sunnies

Hi Kegan,

Thank you so much for your support, we really appreciate the positive feedback! If you have any further trouble at all, please don't hesitate to reach out we are happy to help. We look forward to your next visit at Just Sunnies Online!

V12RR
V12RRGreater Melbourne (Inner), VIC
  • 36 reviews
  • 31 likes

Advertise products they do not have in stock

published

These people advertise sunglasses they don't have in stock. They take and process your order, and take your money and then send an email saying oh sorry we don't have what you ordered so you have to wait 4 to 6 weeks!

This is false and misleading advertising and businesses like this should not be allowed to operate in Australia. ASIC should close them down.

Just another scammy online store. Don't trust them!

Incentivised Review No
Return Claim MadeNo
Just Sunnies
Just S.Just Sunnies
Optical Retailers

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Mark A.
Mark A.Greater Melbourne (Inner), VIC

Excellent customer experience

published

I recently purchased some sunglasses from Just Sunnies and I was very impressed with not only their customer service team but the speed of which my order was processed and delivered. I would not hesitate in purchasing from Just Sunnies in the future. Thanks very much for a great online experience!!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
sunshine2
sunshine2Sydney Surrounds, NSW
  • 3 reviews
  • 5 likes

Brilliant Service and Delivery

published

So impressed with Just Sunnies, both with the promptness of filling my order and the delivery. My sunglass - which I love - were ordered on 22/12/20 and I received them this morning, 24/12/20. Incredible!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
MPG
MPGSydney, NSW
  • 12 reviews
  • 14 likes

Fantastic Service

published

I am so impressed. Very happy with the great customer service and fast postage. Also happy with the product too.Thank you.

Incentivised Review No
Just Sunnies
Just S.Just Sunnies

Thank you so much for your support, we really appreciate the positive feedback! We are so happy to hear you love your sunglasses. We look forward to your next visit at Just Sunnies Online :)

Optical Retailers

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Loretta N
Loretta NSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Great Sunnies!

published

It was easy to find what I wanted as id already brought 3 pairs!! The website is easy to navigate and very easy to purchase at checkout! Will definitely buy from Just Sunnies again and again!! Thank you :)

Product Quality
5/5
Return Claim MadeNo
Just Sunnies
Just S.Just Sunnies

Hi Loretta,

Thank you so much for your support, we really appreciate the positive feedback! We are so happy to hear about your experience with us. We look forward to your next visit at Just Sunnies Online!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Nicolás A.
Nicolás A.South East Queensland, QLD

Not what I expected

published

bad experience. It was easy to buy and very fast with delivery, but the sunglasses( ray ban Jajo) They were not what I expected and I was used to. I got in touch with them and the response was quick and the return was quick too.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Just Sunnies
Just S.Just Sunnies
tinkertoy
tinkertoyNSW, 2000
  • 21 reviews
  • 9 likes

Great selection, easy purchase process

published

Bought a couple of glasses from them. They order process was quick and equally quick was the delivery.
I will buy again from them.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

jcole00.jc
jcole00.jcasked
Online store

Hi i was just wondering how long my delivery will take to get to sydney? It was sunglasses

1 answer
Just Sunnies
Just S.Just Sunnies

Hi Joe,
Thank you for your enquiry.
Our Express Shipping service usually takes 1-2 business days to arrive into another state. I've taken a look into your orders tracking details and I can see your order is expected to arrive to you today.

If you are in need of any further assistance please don't hesitate to reach out via email or contacting our customer service team on 07 5535 0994.

Kind regards,
Olivia

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