Bought sunglasses online last night from their site due to the fact they had express delivery.
Had a call this morning from them saying they actually didn't have those sunglasses in stock and it would at least be a few days before they received stock. There was no indication on the website that stock was low or sold out during my purchase.
All in all, either deceptive/misleading by giving no indication there would be a wait on stock, or inept handling of their inventory. In either case, I wouldn't shop here again if I wanted something delivered...
Questions & Answers
Hello how long do zip pay orders take through you guys?
Thank you for your question.
Zip pay orders are processed through our system as soon as payment has been received.
If you have any further questions, please get in contact with our customer service team by emailing firstname.lastname@example.org, we're happy to help.
Hi i was just wondering how long my delivery will take to get to sydney? It was sunglasses
Thank you for your enquiry.
Our Express Shipping service usually takes 1-2 business days to arrive into another state. I've taken a look into your orders tracking details and I can see your order is expected to arrive to you today.
If you are in need of any further assistance please don't hesitate to reach out via email or contacting our customer service team on 07 5535 0994.
Do just sunnies sell genuine Oakley sunglasses?
Not sure, but if you order they'll probably advise they're not in stock and then you'll have to beg them for your money back.
Thank you for question, the answer is yes. All items we sell are authentic and come with a full manufacturer warranty.
We understand your concern as there are lots of imitation product on the market. You can confirm the authenticity of Oakley products sold on Just Sunnies via the Oakley Australia website, we are listed in the store locator (https://www.oakley.com/en-au/store-finder), you can also call the Oakley customer service team on 1800 414 011 to confirm we are one of few authorised online retailers within Australia .
We do our very best to ensure our inventory is as accurate as possible, if there is ever a discrepancy you will be notified right away and a refund will be processed upon request.
If you have any questions or we can be of further assistance please don't hesitate to contact our team via email email@example.com or phone 07 55350994.
The Just Sunnies Team.
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