Reviewer Photos & Videos
I needed a replacement case for my Maui Jim sunglasses. I had experienced issues with other online retailers who took my money but did not deliver the product. No such issues with Just Sunnies who delivered my new case within a week of ordering, with the product exactly as advertised. I would purchase from them again.
Bought from online shop and service was awesome. Sent the item out quickly and received within 3 days to NSW. Prices are reasonably competitive and even better when on special. So much range, easy to navigate through the site. Quality of the Aussie owned brand, Mako is awesome especially the glass lens they offered.
Amazing customer service!
Just wanted to say thank you to Elle and Brooke who helped me with my sunglass purchase! They arrived today and are perfect so thank you for your amazing customer service and I’ll be buying from you again soon!
Blew Me Away
Great range. Great discounts. Super fast postage. Super cheap postage. The days of buying sunglasses in store are long gone for me.
- Online store
Full range, great prices, fantastic service!
Never having bought a pair of sunnies online before, initially I was a little hesitant to buy a pair without trying them on first. But a quick phone chat and their easy return / exchange policy quickly got me across the line. Fast delivery, easy exchange and refund on some items that weren't the best fit while keeping the others that were great soon followed. Overall, a fabulous buying experience. Thanks guys!
Amazing customer service
I ordered a pair of sunnies and unfortunately it turned out that they had been discontinued and were no longer available. These guys went above and beyond and tried to source a pair from the USA with no such luck. They communicated promptly throughout the whole process and happily refunded my money. Good customer service trumps me being left to find a new pair of perfect t sunnies and I would not hesitate to purchase through them in the future.
Love This Company
I love this company. Every brand and lens is available. Each time I have ordered the process is seamless and I always find they end up being the best value for money. Great to deal with an Australian company that supplies and delivers with the postage free most of the time.
JUST SUNNIES ARE THE BEST!
I love Just Sunnies with a passion! They have a huge variety of great sunnies to purchase, they have measurements you can compare to your own face, and it is so easy to add sunnies to your cart and buy! The shipping is the fastest I've ever experienced amongst all online shopping, I ordered at night and the very next morning a lovely delivery man happily handed my sunnies to me! Just Sunnies customer service is also 5 STARS. They respond almost immediately and help you with whatever it may be on the first response. The prices here compared to o...ther sunglass websites are undefeatable. I have bought so many sunnies from here and I am always so impressed with how awesome the website, customer service and shipping time is! So here is my review, this company deserves so many awards. Thank you Just Sunnies. Going to be a loyal customer for a long time, fantastic!
Best customer service experience I have had. Would highly recommend to anyone.
Bought a pair of sunnies that arrived with a manufacturer issue, called the team at just sunnies who sorted the issue in minutes. Couldn’t be happier.
- Online store
Advertise products they do not have in stock
These people advertise sunglasses they don't have in stock. They take and process your order, and take your money and then send an email saying oh sorry we don't have what you ordered so you have to wait 4 to 6 weeks!
This is false and misleading advertising and businesses like this should not be allowed to operate in Australia. ASIC should close them down.
Just another scammy online store. Don't trust them!
Excellent customer experience
I recently purchased some sunglasses from Just Sunnies and I was very impressed with not only their customer service team but the speed of which my order was processed and delivered. I would not hesitate in purchasing from Just Sunnies in the future. Thanks very much for a great online experience!!
Brilliant Service and Delivery
So impressed with Just Sunnies, both with the promptness of filling my order and the delivery. My sunglass - which I love - were ordered on 22/12/20 and I received them this morning, 24/12/20. Incredible!
I am so impressed. Very happy with the great customer service and fast postage. Also happy with the product too.Thank you.
- Physical store
Great service and assistance in selecting the right pair of Maui Jims. Couldn't ask for much more. Thanks again, they are perfect.
It was easy to find what I wanted as id already brought 3 pairs!! The website is easy to navigate and very easy to purchase at checkout! Will definitely buy from Just Sunnies again and again!! Thank you :)
The reviewer stated that an incentive was offered for this review
Questions & Answers
Hello how long do zip pay orders take through you guys?
Thank you for your question.
Zip pay orders are processed through our system as soon as payment has been received.
If you have any further questions, please get in contact with our customer service team by emailing firstname.lastname@example.org, we're happy to help.
Hi i was just wondering how long my delivery will take to get to sydney? It was sunglasses
Thank you for your enquiry.
Our Express Shipping service usually takes 1-2 business days to arrive into another state. I've taken a look into your orders tracking details and I can see your order is expected to arrive to you today.
If you are in need of any further assistance please don't hesitate to reach out via email or contacting our customer service team on 07 5535 0994.
Do just sunnies sell genuine Oakley sunglasses?
Not sure, but if you order they'll probably advise they're not in stock and then you'll have to beg them for your money back.
Thank you for question, the answer is yes. All items we sell are authentic and come with a full manufacturer warranty.
We understand your concern as there are lots of imitation product on the market. You can confirm the authenticity of Oakley products sold on Just Sunnies via the Oakley Australia website, we are listed in the store locator (https://www.oakley.com/en-au/store-finder), you can also call the Oakley customer service team on 1800 414 011 to confirm we are one of few authorised online retailers within Australia .
We do our very best to ensure our inventory is as accurate as possible, if there is ever a discrepancy you will be notified right away and a refund will be processed upon request.
If you have any questions or we can be of further assistance please don't hesitate to contact our team via email email@example.com or phone 07 55350994.
The Just Sunnies Team.
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