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Just Sunnies
Online store, Physical store (See All)
Bought sunglasses online last night from their site due to the fact they had express delivery.
Had a call this morning from them saying they actually didn't have those sunglasses in stock and it would at least be a few days before they received stock. There was no indication on the website that stock was low or sold out during my purchase.
All in all, either deceptive/misleading by giving no indication there would be a wait on stock, or inept handling of their inventory. In either case, I wouldn't shop here again if I wanted something delivered...
Questions & Answers
Hello how long do zip pay orders take through you guys?
Hi Brendan,
Thank you for your question....
Read more Zip pay orders are processed through our system as soon as payment has been received. If you have any further questions, please get in contact with our customer service team by emailing support@justsunnies.com.au, we're happy to help. Kind regards
Hi i was just wondering how long my delivery will take to get to sydney? It was sunglasses
Hi Joe,
Thank you for your enquiry.
Our Express Shipping service usually takes 1-2 business days to arrive into another state. I've taken a look into your orders tracking details and I can see your order is expected to arrive to you today....
Do just sunnies sell genuine Oakley sunglasses?
Not sure, but if you order they'll probably advise they're not in stock and then you'll have to beg them for your money back.
Hi Amber,
Thank you for question, the answer is yes. All items we sell are authentic and come with a full manufacturer warranty. ...
Read more We understand your concern as there are lots of imitation product on the market. You can confirm the authenticity of Oakley products sold on Just Sunnies via the Oakley Australia website, we are listed in the store locator (https://www.oakley.com/en-au/store-finder), you can also call the Oakley customer service team on 1800 414 011 to confirm we are one of few authorised online retailers within Australia . We do our very best to ensure our inventory is as accurate as possible, if there is ever a discrepancy you will be notified right away and a refund will be processed upon request. If you have any questions or we can be of further assistance please don't hesitate to contact our team via email support@justsunnies.com.au or phone 07 55350994. Kind Regards, The Just Sunnies Team.Get an answer from our members and Just Sunnies representatives
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Hi Brad,
Thank you for your review....
Read more Thank you for your time on the phone, again, we sincerely apologise for any inconvenience caused. We do our best to ensure all orders are processed and shipped as quickly as possible. If for any reason there is an unexpected delay, we will always notify our customers to confirm they are ok with the delay, or if they would prefer a refund in this instance. In regard to compensation as mentioned in our phone conversation, we will include a gift with your order. Again, we sincerely apologise for the delay, you will be notified via email as soon as your order is on it’s way to you. We hope you enjoy your new sunglasses. Kind Regards, Just Sunnies