The sunnies I ordered has gone out of stock. But they sent an email informing that and advised me of when the'd receive the new stocks and also offered express post. I got it as they promised.
- Just Sunnies
Holy Crap, this for real?
Well for one a delivery of goods in today's day and age seem so easy to achieve, right? The biggest names out there are not able to do this - Just Sunnies did it. It was that easy and that reliable that I was like - they are leading the forefront of logistics. It restores faith of ordering online again!
I received my sunnies in excellent condition, I guess few smudge marks were during packaging and transportation stage. Never the less I cleaned it with the cloth provided by yours truly, Versace - thank you very much and they were back to it...'s original condition, brand new and scratch less! I was eyeing the pair since almost about a year ago, then bam 20% Easter sale and I got them. I called the Just Sunnies customer service line, prompt answer by a lovely and delightful customer rep, I called at least 4-5 times in space of 30 mins. Each time she was happy to oblige and help with my query, she even promised that she will personally see to my delivery carried out on the day because I leave for overseas holiday Easter Friday and wanted these for my trip. I got confirmation of the processed order with link to my postage - next day Australia post texted for delivery by signature only and picked it up. You guys should hold you head up high for the customer experience provided - I gave 4 star because there is always room for improvement and your continuous effort to strive for excellence will keep you up there for a very long time :)
Questions & Answers
Hi i was just wondering how long my delivery will take to get to sydney? It was sunglasses
Thank you for your enquiry.
Our Express Shipping service usually takes 1-2 business days to arrive into another state. I've taken a look into your orders tracking details and I can see your order is expected to arrive to you today.
If you are in need of any further assistance please don't hesitate to reach out via email or contacting our customer service team on 07 5535 0994.
Do just sunnies sell genuine Oakley sunglasses?
Not sure, but if you order they'll probably advise they're not in stock and then you'll have to beg them for your money back.
Thank you for question, the answer is yes. All items we sell are authentic and come with a full manufacturer warranty.
We understand your concern as there are lots of imitation product on the market. You can confirm the authenticity of Oakley products sold on Just Sunnies via the Oakley Australia website, we are listed in the store locator (https://www.oakley.com/en-au/store-finder), you can also call the Oakley customer service team on 1800 414 011 to confirm we are one of few authorised online retailers within Australia .
We do our very best to ensure our inventory is as accurate as possible, if there is ever a discrepancy you will be notified right away and a refund will be processed upon request.
If you have any questions or we can be of further assistance please don't hesitate to contact our team via email firstname.lastname@example.org or phone 07 55350994.
The Just Sunnies Team.
Does this website sell genuine ray bans? Thanks.
Hi Kym, Thank you for your question, yes we do.
If you have any further questions at all please don't hesitate to get in touch, I am happy to help.
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